2010 KEYSTONE MONTANA — Problems, Recalls & Safety Data
N/A
Safety Rating
14
Owner Complaints
5
Recalls
0
Service Bulletins
0
Investigations
Overview of the 2010 KEYSTONE MONTANA
The 2010 KEYSTONE MONTANA has received a total of 14 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 5 recall campaigns affecting this vehicle, covering issues with EQUIPMENT, ELECTRICAL SYSTEM, EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS:LINES AND FITTINGS. The most commonly reported problems involve the Tires (6 complaints), Equipment (3 complaints), and Wheels (2 complaints).
Recalls for the 2010 KEYSTONE MONTANA
NHTSA has recorded 5 recalls for the 2010 KEYSTONE MONTANA, potentially affecting up to 1,223,423 vehicles.
Recall 17V755000 — EQUIPMENT
| 1,205,997 vehicles affected
Defect: Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain...
Consequence: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy: Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540,...
View full details →Recall 11V577000 — ELECTRICAL SYSTEM
| 6,101 vehicles affected
Defect: KEYSTONE HAS REVISED THEIR REMEDY PROCESS AND IS AGAIN RECALLING CERTAIN 2009-2011 VEHICLES WITH THE GENERATOR READY OPTION, OR WITH STANDARD GENERATOR. SEE THE LIST ABOVE FOR THE AFFECTED MODELS. SOME IOTA ITS-50R TRANSFER SWITCHES ARE EXPERIENCING FAILURES WHEN EXPOSED TO HIGH ELECTRICAL LOADS. THE FAILURE IS CAUSING CONNECTIONS AND WIRING IN THE TRANSFER SWITCH TO DEGRADE AND OVER HEAT.
Consequence: CONTINUED USE OF THE VEHICLE WITHOUT REPLACING THE TRANSFER SWITCH MAY DAMAGE OTHER APPLIANCES, INCREASE THE RISK OF A FIRE, PERSONAL INJURY, AND PROPERTY DAMAGE.
Remedy: KEYSTONE WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE TRANSFER SWITCH, FREE OF CHARGE. THE REMEDY FOR THE PREVIOUS RECALL (10V-594) WAS TO INSPECT AND TIGHTEN THE SWITCH CONNECTIONS. THE SAFETY RECALL BEGAN ON FEBRUARY 24, 2012. OWNERS MAY CONTACT...
View full details →Recall 11V027000 — EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS:LINES AND FITTINGS
| 258 vehicles affected
Defect: KEYSTONE IS RECALLING CERTAIN MODEL YEAR 2009-2011, MONTANA BIG SKY AND MODEL YEAR 2010-2011, MONTANA FIFTH WHEEL TRAILERS. THE PROPANE HOSE FOR THE SLIDE ROOM MAY CONTACT THE TIRE AND MAY BECOME DAMAGED AS A RESULT.
Consequence: A PROPANE LEAK, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE AND/OR EXPLOSION CAUSING PROPERTY DAMAGE AND/OR PERSONAL INJURY.
Remedy: DEALERS WILL INSTALL A METAL PLATE TO PREVENT THE PROPANE LINE FROM COMING INTO CONTACT WITH THE TIRE. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON FEBRUARY 1, 2011. OWNERS MAY CONTACT KEYSTONE CUSTOMER SERVICE...
View full details →Recall 10V594000 — ELECTRICAL SYSTEM
| 6,297 vehicles affected
Defect: KEYSTONE IS RECALLING CERTAIN FIFTH WHEEL TRAILERS WITH A GENERATOR READY OPTION. IF THE TRANSFER SWITCH IS NOT INSTALLED TO THE PROPER SPECIFICATIONS, THE ELEVATED ELECTRICAL LOADS ASSOCIATED WITH THE RECREATIONAL VEHICLE USE IN HIGHER AMBIENT TEMPERATURES MAY CAUSE OVERHEATING OF THE LUGS AND DEGRADING OF THE ELECTRICAL CONNECTIONS.
Consequence: OVERHEATING OF THE CONNECTIONS COULD RESULT IN A FIRE.
Remedy: DEALERS WILL INSPECT AND REPLACE THE TRANSFER SWITCH IF NECESSARY FREE OF CHARGE. THE SAFETY WAS SUPERCEDED BY CAMPAIGN 11V-577. OWNERS MAY CONTACT KEYSTONE CUSTOMER SERVICE AT 1-866-425-4369.
View full details →Recall 10V587000 — EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
| 4,770 vehicles affected
Defect: KEYSTONE IS RECALLING CERTAIN RECREATIONAL VEHICLES AND FIFTH WHEEL TRAILERS EQUIPPED WITH 1200-SERIES NORCOLD REFRIGERATORS. THE POPULATION OF REFRIGERATORS BEING ADDRESSED CONTAINS EITHER A SENSING ALGORITHM OR THERMAL SWITCH TO SHUT OFF POWER TO THE REFRIGERATOR WHEN HIGH TEMPERATURES ARE DETECTED IN ORDER TO PREVENT A POTENTIAL FIRE. THE RESPONSE TIMES OF THE SENSOR ALGORITHM AND THERMAL SWITCH DEVICES TO...
Consequence: THE SENSING ALGORITHM OR THERMAL SWITCH INSTALLED TO SHUT OFF POWER TO THE REFRIGERATOR WHEN HIGH TEMPERATURES ARE DETECTED DUE TO A POSSIBLE HYDROGEN GAS LEAK MAY NOT SHUT OFF IN SUFFICIENT TIME TO PREVENT A FIRE.
Remedy: KEYSTONE IS WORKING WITH NORCOLD TO IDENTIFY AND NOTIFY ANY AFFECTED OWNERS. OWNERS WILL BE INSTRUCTED TO CONTACT NORCOLD DEALERS TO RECEIVE THE REMEDY FREE OF CHARGE. PLEASE SEE NORCOLD'S DEFECT REPORT 10E-049 FOR ADDITIONAL INFORMATION. THE RECALL BEGAN ON...
View full details →Owner Complaints for the 2010 KEYSTONE MONTANA
14 complaints have been filed with NHTSA for the 2010 KEYSTONE MONTANA. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Tires | 6 | 0 | 0 | 0 | 0 |
| Equipment | 3 | 0 | 0 | 0 | 0 |
| Wheels | 2 | 0 | 0 | 0 | 0 |
| Equipment Adaptivemobility | 1 | 0 | 0 | 0 | 0 |
| Equipmentrecreational Vehicletrailer | 1 | 0 | 0 | 0 | 0 |
| Suspension | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
TL* THE CONTACT OWNS A 2010 KEYSTONE MONTANA EQUIPPED WITH A PUSH-BUTTON PINDICATOR FIRE EXTINGUISHER, MODEL NUMBER: M5PM. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V755000 (EQUIPMENT); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. A LOCAL DEALER WAS NOT CONTACTED. THE CONTACT CALLED KIDDE AT 855-262-3540 IN JANUARY OF 2018 AND WAS ADVISED THAT THE PART WOULD BE SENT OUT IN 3-4 WEEKS, BUT THE CONTACT HAD NOT RECEIVED THE REPLACEMENT FIRE EXTINGUISHER AS OF YET. THE CONTACT ALSO STATED THAT A CASE WAS OPENED WITH KIDDE. THE VIN WAS NOT AVAILABLE. *TT THE CONSUMER STATED THE SITUATION HAS BEEN RESOLVED. *TR
ST235/80R-16/10 TOW MAX STR TRAILER HIGHWAY BW TIRES NEED TO BE INVESTAGATED. WE HAVE HAD 5 FLATS WITH ALL SAME PROBLEM OVER THE PAST 2 YEARS AND HAD READ THERE HAS BEEN 196 COMPLAINTS JUST LIKE OURS SINCE 2004
THE 5TH WHEEL PIN ASSEMBLY HAS MOVEMENT AND HAS CAUSED DAMAGE TO THE INTERIOR CABINET INSIDE ABOVE IT. THERE HAS BEEN OTHER COMPLAINTS IN THE KEYSTONE FORUM ABOUT THE SAME PROBLEM. I HAVE BEEN INFORMED TO NOT TOW IT BY ONE DEALER. I HAVE TOWED IT LESS THAN 3000 MILES SINCE NEW. *JS
THE 5TH WHEEL PIN ASSEMBLY HAS MOVEMENT AND HAS CAUSED DAMAGE TO THE INTERIOR CABINET INSIDE ABOVE IT. THERE HAS BEEN OTHER COMPLAINTS IN THE KEYSTONE FORUM ABOUT THE SAME PROBLEM. I HAVE BEEN INFORMED TO NOT TOW IT BY ONE DEALER. I HAVE TOWED IT LESS THAN 3000 MILES SINCE NEW. *JS
LAST OCTOBER WE TOOK A TRIP FROM DAYTON, OH TO ORLANDO ? DISNEY WITH OUR 2010 KEYSTONE MONTANA. ON THE RETURN TRIP FRIDAY OCT 5TH, JUST NORTH OF ATLANTA WE HAD A BLOWOUT ON ONE OF THE OEM GOODYEAR MARATHON TIRES, DRIVER SIDE REAR. *TR THERE WAS LIGHT TRAFFIC ON NEWLY BLACKTOPPED ROAD WITH CRUISE CONTROL. BOOM! TIRE AND DEBRIS WENT EVERYWHERE. THE TIRE WAS SHREDDED AND WE HAD AAA/RV COME OUT AND PUT ON THE SPARE. I IMMEDIATELY CHECKED ALL OF THE TIRE PRESSURES (81-82LBS) SO THEY WERE ALL WITHIN SPEC. I CHECKED THEM BEFORE WE LEFT CALHOUN THE NEXT MORNING MAKING SURE THEY WERE ALL 80LBS. WE LIMPED HOME ON SATURDAY. THE TIRE WAS A GOODYEAR 235/80R16, MFG CODE: OH UN 1LHR 3608. THE TIRE WAS RETURNED TO GOODYEAR PER THEIR INSTRUCTIONS. BOTH OF THE PLASTIC FENDERS, THE SKIRT UNDER THE WATER HEATER, REAR SKIRT WERE DAMAGED AND THE BOTTOM OF THE TRAILER. I HAVE REPLACED ALL OF THE TIRES WITH ANOTHER MAKE INCLUDING THE SPARE. *TR
Safety Rating for the 2010 KEYSTONE MONTANA
NHTSA has not yet tested the 2010 KEYSTONE MONTANA in its New Car Assessment Program.
Technical Service Bulletins for the 2010 KEYSTONE MONTANA
No technical service bulletins have been reported for this vehicle.
NHTSA Investigations for the 2010 KEYSTONE MONTANA
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the KEYSTONE MONTANA
- 2005 KEYSTONE MONTANA — 8 complaints
- 2006 KEYSTONE MONTANA — 11 complaints
- 2007 KEYSTONE MONTANA — 11 complaints
- 2008 KEYSTONE MONTANA — 6 complaints
- 2009 KEYSTONE MONTANA — 9 complaints
- 2010 KEYSTONE MONTANA (current)
- 2011 KEYSTONE MONTANA — 3 complaints
- 2012 KEYSTONE MONTANA — 12 complaints
- 2013 KEYSTONE MONTANA — 11 complaints
- 2014 KEYSTONE MONTANA — 17 complaints
- 2015 KEYSTONE MONTANA — 2 complaints
Other KEYSTONE Models
- KEYSTONE COUGAR — 194 total complaints
- KEYSTONE RAPTOR — 76 total complaints
- KEYSTONE SPRINGDALE — 68 total complaints
- KEYSTONE ALPINE — 65 total complaints
- KEYSTONE OUTBACK — 58 total complaints
- KEYSTONE FUZION — 56 total complaints
- KEYSTONE SPRINTER — 56 total complaints
- KEYSTONE LAREDO — 39 total complaints