2020 KEYSTONE IMPACT — Problems, Recalls & Safety Data
N/A
Safety Rating
1
Owner Complaint
4
Recalls
3
Service Bulletins
0
Investigations
Overview of the 2020 KEYSTONE IMPACT
The 2020 KEYSTONE IMPACT has received a total of 1 safety complaint filed with the National Highway Traffic Safety Administration (NHTSA). There have been 5 recall campaigns affecting this vehicle, covering issues with EQUIPMENT:MECHANICAL:INTEGRATED JACK/LEVELER/STABILIZER, EQUIPMENT:APPLIANCE:OVEN/STOVE/COOKTOP, EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS. 3 technical service bulletins have been issued by Keystone RV Company for this model year. The most commonly reported problem area is the Unknown Or Other (1 complaint).
Recalls for the 2020 KEYSTONE IMPACT
NHTSA has recorded 5 recalls for the 2020 KEYSTONE IMPACT, potentially affecting up to 19,203 vehicles.
Recall 22V726000 — EQUIPMENT:MECHANICAL:INTEGRATED JACK/LEVELER/STABILIZER
| 9,678 vehicles affected
Defect: Keystone RV Company (Keystone) is recalling certain 2021-2023 Alpine, Avalanche, 2020-2023 Fuzion and Impact travel trailers. The hydraulic leveling leg foot pads may become loose and separate from the vehicle.
Consequence: A foot pad that separates during transit can become a road hazard, increasing the risk of a crash.
Remedy: Dealers will inspect the mounting bolt and reinstall with thread locking adhesive, as necessary, free of charge. Owner notification letters were mailed November 10, 2022. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 22-437.
View full details →Recall 21V019000 — EQUIPMENT:APPLIANCE:OVEN/STOVE/COOKTOP
| 309 vehicles affected
Defect: Keystone RV Company (Keystone) is recalling certain 2019-2020 Impact 26V, 28V, 29V, 311, 317, 330, 332, 343, 351, 359, 367, 415, 3118, 3219 recreational trailers, equipped with Dometic 3 burner cooking stoves. The internal O-ring between the saddle valve and the manifold can experience a propane gas leak.
Consequence: A gas leak can increase the risk of a fire.
Remedy: Keystone will notify owners, and dealers will remove the existing manifold bolts and seals and install new seals and bolts, free of charge. The recall began February 12, 2021. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for...
View full details →Recall 21V019000 — EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS
| 309 vehicles affected
Defect: Keystone RV Company (Keystone) is recalling certain 2019-2020 Impact 26V, 28V, 29V, 311, 317, 330, 332, 343, 351, 359, 367, 415, 3118, 3219 recreational trailers, equipped with Dometic 3 burner cooking stoves. The internal O-ring between the saddle valve and the manifold can experience a propane gas leak.
Consequence: A gas leak can increase the risk of a fire.
Remedy: Keystone will notify owners, and dealers will remove the existing manifold bolts and seals and install new seals and bolts, free of charge. The recall began February 12, 2021. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for...
View full details →Recall 20V398000 — EQUIPMENT:ELECTRICAL
| 8,313 vehicles affected
Defect: Keystone RV Company (Keystone) is recalling certain 2019-2020 Keystone Carbon, Cougar, Fuzion, Impact and Raptor fifth-wheel trailers equipped with a Furrion over the air (OTA) wing-style television antenna. The antenna may separate from the mounting base during transit, becoming a road hazard.
Consequence: If the antenna detaches from the trailer while moving it may become a road hazard, increasing the risk of a crash.
Remedy: Keystone will notify owners, and dealers will replace the Furrion wing-style antenna with a Winegard dome-style antenna, free of charge. The recall began August 27, 2020. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is...
View full details →Recall 20V428000 — ELECTRICAL SYSTEM:WIRING
| 594 vehicles affected
Defect: Keystone RV Company (Keystone) is recalling certain 2020-2021 Keystone Fuzion (models 357, 369, 373, 379, 419, 424, 427, 429 and 430) and Impact (models 26V, 28V, 29V, 311, 317, 330, 343, 359, 367 and 415) toy hauler travel trailers. The generator transfer switch may be incorrectly wired with the transfer switch "Line" wiring (shore cord) and "Load" wiring (power center...
Consequence: A generator that is able to energize the shore power connection may increase the risk of injury.
Remedy: Keystone will notify owners, and dealers will run the generator to check for the proper power output, correcting the wiring as necessary, free of charge. The recall began August 27, 2020. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's...
View full details →Owner Complaints for the 2020 KEYSTONE IMPACT
1 complaint has been filed with NHTSA for the 2020 KEYSTONE IMPACT. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Unknown Or Other | 1 | 0 | 0 | 1 | 0 |
Most Recent Complaints
THE TRAILER DOOR RELEASED UNEXPECTEDLY CAUSING SEVERE PERSONAL INJURIES
Safety Rating for the 2020 KEYSTONE IMPACT
NHTSA has not yet tested the 2020 KEYSTONE IMPACT in its New Car Assessment Program.
Technical Service Bulletins for the 2020 KEYSTONE IMPACT
Keystone RV Company has issued 3 technical service bulletins (TSBs) for the 2020 KEYSTONE IMPACT. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
20-370 — EQUIPMENT
This is the repair instructions for advisory 20-370. It has been determined that certain Keystone RV Impact models with Dometic Refrigerators installed in the slide out do not have a ventilation fan installed which can lead to poor refrigerator performance.
20-370 — EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
This is the repair instructions for advisory 20-370. It has been determined that certain Keystone RV Impact models with Dometic Refrigerators installed in the slide out do not have a ventilation fan installed which can lead to poor refrigerator performance.
19-353 — EQUIPMENT
This is the dealer letter for advisory 19-353, advising that the campaign is closing. It has been determined that Polycarbonate skylights used on Alpha Flex roof systems may crack. The following procedure describes how to identify and replace the polycarbonate skylights.
NHTSA Investigations for the 2020 KEYSTONE IMPACT
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the KEYSTONE IMPACT
- 2015 KEYSTONE IMPACT — 2 complaints
- 2016 KEYSTONE IMPACT — 0 complaints
- 2017 KEYSTONE IMPACT — 0 complaints
- 2018 KEYSTONE IMPACT — 0 complaints
- 2019 KEYSTONE IMPACT — 0 complaints
- 2020 KEYSTONE IMPACT (current)
- 2021 KEYSTONE IMPACT — 0 complaints
- 2022 KEYSTONE IMPACT — 0 complaints
- 2023 KEYSTONE IMPACT — 0 complaints
Other KEYSTONE Models
- KEYSTONE COUGAR — 194 total complaints
- KEYSTONE MONTANA — 186 total complaints
- KEYSTONE RAPTOR — 76 total complaints
- KEYSTONE SPRINGDALE — 68 total complaints
- KEYSTONE ALPINE — 65 total complaints
- KEYSTONE OUTBACK — 58 total complaints
- KEYSTONE FUZION — 56 total complaints
- KEYSTONE SPRINTER — 56 total complaints