2015 KEYSTONE IMPACT — Problems, Recalls & Safety Data

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N/A

Safety Rating

2

Owner Complaints

3

Recalls

ACTIVE RECALL

2

Service Bulletins

0

Investigations

Overview of the 2015 KEYSTONE IMPACT

The 2015 KEYSTONE IMPACT has received a total of 2 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 3 recall campaigns affecting this vehicle, covering issues with EQUIPMENT, EQUIPMENT:RECREATIONAL VEHICLE/TRAILER. 2 technical service bulletins have been issued by Keystone RV Company for this model year. The most commonly reported problem area is the Structure (1 complaint).

Recalls for the 2015 KEYSTONE IMPACT

NHTSA has recorded 3 recalls for the 2015 KEYSTONE IMPACT, potentially affecting up to 1,213,778 vehicles.

Recall 17V755000 — EQUIPMENT

| 1,205,997 vehicles affected

Defect: Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain...

Consequence: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Remedy: Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540,...

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Recall 16V825000 — EQUIPMENT

| 6,252 vehicles affected

Defect: Keystone RV Company (Keystone) is recalling certain model year 2015-2016 Keystone Carbon, Fuzion, Impact, Raptor, and Dutchmen Voltage toy hauler fifth wheels equipped with aluminum black ladders manufactured by Christianson Industries. The affected ladders have retractable hinges, each with a welded 'top hat' that can separate from the hinge.

Consequence: If the hinges separate from the ladder while in use, the ladder may fall from the vehicle, increasing the risk of injury.

Remedy: Keystone will notify owners, and dealers will install a hinge brace over the back of the existing hinges, free of charge. The recall began on November 29, 2016. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this...

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Recall 15V317000 — EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

| 1,529 vehicles affected

Defect: Keystone RV Company (Keystone) is recalling certain model year 2015 Keystone Sprinter, Cougar, Montana, Montana High Country, Outback, Bullet, Avalanche, Alpine, Fuzion, Impact, Laredo, Raptor, Carbon, and Passport, and Dutchmen Kodiak, Aerolite, Denali, and Voltage vehicles. In the affected vehicles, the screws that attach the expanding room to the sliding mechanism cable may fail allowing the room to extend unintentionally...

Consequence: If the room extends while vehicle is in motion, there is an increased risk of a crash.

Remedy: Keystone has notified owners, and dealers will replace the screws that secure the drive chain, free of charge. The recall began on June 18, 2015. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 15-225.

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Owner Complaints for the 2015 KEYSTONE IMPACT

2 complaints have been filed with NHTSA for the 2015 KEYSTONE IMPACT. Below is a breakdown by vehicle component.

Most Recent Complaints

#11082527 | STRUCTURE | | 4,000 miles
TL* THE CONTACT OWNS A 2015 KEYSTONE IMPACT. THE CONTACT STATED THAT THE BRACKET THAT HELD THE SLIDE OUT FAILED. FURTHERMORE, THE WALL THAT THE BRACKET WAS ON HAD CAVED INSIDE THE VEHICLE. THE DEALER WAS NOT CONTACTED ABOUT THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND BLAMED THE CONTACT FOR NOT KEEPING UP WITH THE MAINTENANCE ON THE VEHICLE. THE FAILURE MILEAGE WAS 4,000. THE VIN WAS NOT AVAILABLE.
#11082527 | UNKNOWN OR OTHER | | 4,000 miles
TL* THE CONTACT OWNS A 2015 KEYSTONE IMPACT. THE CONTACT STATED THAT THE BRACKET THAT HELD THE SLIDE OUT FAILED. FURTHERMORE, THE WALL THAT THE BRACKET WAS ON HAD CAVED INSIDE THE VEHICLE. THE DEALER WAS NOT CONTACTED ABOUT THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND BLAMED THE CONTACT FOR NOT KEEPING UP WITH THE MAINTENANCE ON THE VEHICLE. THE FAILURE MILEAGE WAS 4,000. THE VIN WAS NOT AVAILABLE.

Safety Rating for the 2015 KEYSTONE IMPACT

NHTSA has not yet tested the 2015 KEYSTONE IMPACT in its New Car Assessment Program.

Technical Service Bulletins for the 2015 KEYSTONE IMPACT

Keystone RV Company has issued 2 technical service bulletins (TSBs) for the 2015 KEYSTONE IMPACT. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

16-243 — ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR

REVISION MADE IN JUNE 2016, ADDITIONAL MODEL 301 ADDED TO THIS ADVISORY. THIS ADVISORY 16-243 INVOLVES UNITS MANUFACTURED WITH NO AIR INTAKE AND OUTLET DIVIDER. GENERATORS INSTALLED WITHOUT THE DIVIDER MAY SHUT DOWN IN HIGH AMBIENT TEMPERATURES.

14-215 — EQUIPMENT

THIS COMMUNICATION IS INFORMING DEALERSHIP SERVICE DEPARTMENTS OF OWNER NOTIFICATION 14-215 FOR THE OCTAGON CORRECT TRACK CAM PLATE MANUFACTURED OUT OF SPECIFICATION.

NHTSA Investigations for the 2015 KEYSTONE IMPACT

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the KEYSTONE IMPACT

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Other KEYSTONE Models

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