2011 KEYSTONE FUZION — Problems, Recalls & Safety Data
N/A
Safety Rating
3
Owner Complaints
7
Recalls
0
Service Bulletins
0
Investigations
Overview of the 2011 KEYSTONE FUZION
The 2011 KEYSTONE FUZION has received a total of 3 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 7 recall campaigns affecting this vehicle, covering issues with EQUIPMENT, ELECTRICAL SYSTEM, ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS. The most commonly reported problems involve the Equipmentrecreational Vehicletrailer (1 complaint), Structure (1 complaint), and Structureframe And Membersunderbody Shields (1 complaint).
Recalls for the 2011 KEYSTONE FUZION
NHTSA has recorded 7 recalls for the 2011 KEYSTONE FUZION, potentially affecting up to 1,231,639 vehicles.
Recall 17V755000 — EQUIPMENT
| 1,205,997 vehicles affected
Defect: Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain...
Consequence: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy: Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540,...
View full details →Recall 11V577000 — ELECTRICAL SYSTEM
| 6,101 vehicles affected
Defect: KEYSTONE HAS REVISED THEIR REMEDY PROCESS AND IS AGAIN RECALLING CERTAIN 2009-2011 VEHICLES WITH THE GENERATOR READY OPTION, OR WITH STANDARD GENERATOR. SEE THE LIST ABOVE FOR THE AFFECTED MODELS. SOME IOTA ITS-50R TRANSFER SWITCHES ARE EXPERIENCING FAILURES WHEN EXPOSED TO HIGH ELECTRICAL LOADS. THE FAILURE IS CAUSING CONNECTIONS AND WIRING IN THE TRANSFER SWITCH TO DEGRADE AND OVER HEAT.
Consequence: CONTINUED USE OF THE VEHICLE WITHOUT REPLACING THE TRANSFER SWITCH MAY DAMAGE OTHER APPLIANCES, INCREASE THE RISK OF A FIRE, PERSONAL INJURY, AND PROPERTY DAMAGE.
Remedy: KEYSTONE WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE TRANSFER SWITCH, FREE OF CHARGE. THE REMEDY FOR THE PREVIOUS RECALL (10V-594) WAS TO INSPECT AND TIGHTEN THE SWITCH CONNECTIONS. THE SAFETY RECALL BEGAN ON FEBRUARY 24, 2012. OWNERS MAY CONTACT...
View full details →Recall 10V606000 — ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
| 2,693 vehicles affected
Defect: KEYSTONE IS RECALLING CERTAIN MODEL YEAR 2011 SPRINTER, COUGAR AND FUZION TRAVEL TRAILERS EQUIPPED WITH SIEMENS AND MURRAY ONE INCH PLUG-IN CIRCUIT BREAKERS. THE "SPRING CLIP" PLUG-IN ASSEMBLY MAY BREAK OR FAIL TO PROVIDE SUFFICIENT FORCE TO MAINTAIN A PROPER ELECTRICAL CONNECTION IN THE PANEL BOARD.
Consequence: THIS COULD LEAD TO EXCESSIVE TEMPERATURE, ARCING OR THERMAL DAMAGE AT THE CONNECTION POINT AND POTENTIAL DAMAGE TO THE PANEL BOARD'S ELECTRICAL INSULATION WHICH COULD LEAD TO FIRE, PROPERTY DAMAGE, OR PERSONAL INJURY.
Remedy: DEALERS WILL INSPECT THE BREAKERS AND REPLACE AS NECESSARY FREE OF CHARGE. THE SAFETY RECALL BEGAN ON DECEMBER 15, 2010. OWNERS MAY CONTACT KEYSTONE CUSTOMER SERVICE AT 1-866-425-4369.
View full details →Recall 10V594000 — ELECTRICAL SYSTEM
| 6,297 vehicles affected
Defect: KEYSTONE IS RECALLING CERTAIN FIFTH WHEEL TRAILERS WITH A GENERATOR READY OPTION. IF THE TRANSFER SWITCH IS NOT INSTALLED TO THE PROPER SPECIFICATIONS, THE ELEVATED ELECTRICAL LOADS ASSOCIATED WITH THE RECREATIONAL VEHICLE USE IN HIGHER AMBIENT TEMPERATURES MAY CAUSE OVERHEATING OF THE LUGS AND DEGRADING OF THE ELECTRICAL CONNECTIONS.
Consequence: OVERHEATING OF THE CONNECTIONS COULD RESULT IN A FIRE.
Remedy: DEALERS WILL INSPECT AND REPLACE THE TRANSFER SWITCH IF NECESSARY FREE OF CHARGE. THE SAFETY WAS SUPERCEDED BY CAMPAIGN 11V-577. OWNERS MAY CONTACT KEYSTONE CUSTOMER SERVICE AT 1-866-425-4369.
View full details →Recall 10V587000 — EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
| 4,770 vehicles affected
Defect: KEYSTONE IS RECALLING CERTAIN RECREATIONAL VEHICLES AND FIFTH WHEEL TRAILERS EQUIPPED WITH 1200-SERIES NORCOLD REFRIGERATORS. THE POPULATION OF REFRIGERATORS BEING ADDRESSED CONTAINS EITHER A SENSING ALGORITHM OR THERMAL SWITCH TO SHUT OFF POWER TO THE REFRIGERATOR WHEN HIGH TEMPERATURES ARE DETECTED IN ORDER TO PREVENT A POTENTIAL FIRE. THE RESPONSE TIMES OF THE SENSOR ALGORITHM AND THERMAL SWITCH DEVICES TO...
Consequence: THE SENSING ALGORITHM OR THERMAL SWITCH INSTALLED TO SHUT OFF POWER TO THE REFRIGERATOR WHEN HIGH TEMPERATURES ARE DETECTED DUE TO A POSSIBLE HYDROGEN GAS LEAK MAY NOT SHUT OFF IN SUFFICIENT TIME TO PREVENT A FIRE.
Remedy: KEYSTONE IS WORKING WITH NORCOLD TO IDENTIFY AND NOTIFY ANY AFFECTED OWNERS. OWNERS WILL BE INSTRUCTED TO CONTACT NORCOLD DEALERS TO RECEIVE THE REMEDY FREE OF CHARGE. PLEASE SEE NORCOLD'S DEFECT REPORT 10E-049 FOR ADDITIONAL INFORMATION. THE RECALL BEGAN ON...
View full details →Recall 10V478000 — EQUIPMENT
| 5,459 vehicles affected
Defect: KEYSTONE IS RECALLING CERTAIN MODEL YEAR 2011 RECREATIONAL VEHICLES EQUIPPED WITH ATWOOD 35 SERIES RANGE OVENS. A POTENTIAL EXISTS FOR A SMALL FRACTURE WITHIN THE LINE DELIVERING GAS TO THE OVEN CAVITY BURNER. SUCH A FRACTURE MAY CAUSE PROPANE GAS TO LEAK FROM THE LINE.
Consequence: A PROPANE LEAK IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE AND/OR EXPLOSION CAUSING PROPERTY DAMAGE AND/OR PERSONAL INJURY.
Remedy: DEALERS WILL ISOLATE AND PERFORM A DROP PRESSURE TEST ON THE OVEN SUPPLY TUBE AND IF THE TUBE LEAKS IT WILL BE REPLACED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 27, 2010. OWNER MAY CONTACT KEYSTONE CUSTOMER SERVICE...
View full details →Recall 10V413000 — POWER TRAIN:AXLE ASSEMBLY
| 322 vehicles affected
Defect: KEYSTONE IS RECALLING CERTAIN 2011 ALPINE, AVALANCHE, FUZION, LAREDO, MONTANA, AND MOUNTAINEER FIFTH WHEEL TRAILERS MANUFACTURED FROM AUGUST 19, 2010 THROUGH SEPTEMBER 1, 2010, EQUIPPED WITH DEXTER AXLES. ON SOME AXLES, CRACKS COULD APPEAR IN THE SPINDLE WELD.
Consequence: THESE CRACKS CAN PROPAGATE AND CAUSE THE SPINDLE TO DETACH FROM THE AXLE TUBE, RESULTING IN THE SEPARATION OF THE WHEEL END FROM THE VEHICLE, CREATING A ROAD HAZARD THAT INCREASES THE RISK OF A CRASH TO OTHER VEHICLES, AND COMPROMISES THE DRIVER'S CONTROL OF THE VEHICLE INCREASING THE RISK OF A VEHICLE CRASH.
Remedy: KEYSTONE WILL NOTIFY OWNERS AND DEALERS WILL INSPECT THE AXLE SERIAL NUMBER AND REPLACE IT IF IT FALLS WITHIN THE SERIAL NUMBER RANGE. REPLACEMENT OF THE AXLE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 24,...
View full details →Owner Complaints for the 2011 KEYSTONE FUZION
3 complaints have been filed with NHTSA for the 2011 KEYSTONE FUZION. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Equipmentrecreational Vehicletrailer | 1 | 0 | 0 | 0 | 0 |
| Structure | 1 | 0 | 0 | 0 | 0 |
| Structureframe And Membersunderbody Shields | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
THE FRESH WATER TANK SUPPORT BRACKETS AND SECURING 3/8 SELF-DRILLING ? TO 1? TAP SCREWS FAILED. ALL (5) BRACKETS FAILED. ONLY (2) TAP SCREWS ON ONE END OF THE (2) OUTBOARD BRACKETS REMAINED INSTALLED. THOSE SCREWS WERE BACKED OFF A TIGHTENED POSITION BY APPROXIMATELY 1/8? TO 1/4? POSITION. THREE (3) SUPPORT CHANNEL BRACKETS ARE BENT IN THE MIDDLE TO A PERMANENT POSITION BY A 2 1/2" TO 3? DROP IN THE CENTER. THE (2) SUPPORT BRACKETS AT BOTH ENDS OF THE TANK SUPPORT SYSTEM DIPPED MARGINALLY.THE BOTTOM OF THE FRESH WATER TANK IS PERMANENTLY DISTORTED ON THE BOTTOM BY APPROXIMATELY A 3? DIP. THE BRACKETS ARE MADE OF 1/16 THICK STEEL CHANNEL SPANNING A DISTANCE OF 60 5/8.? THE BRACKETS & MOUNTING SCREWS ARE NOT SUBSTANTIAL ENOUGH TO SUPPORT A LOAD MAX OF 830 LBS. OR LESS IN EITHER A STATIONARY OR ON THE ROAD CONDITION AS ILLUSTRATED BY THE FAILURE. THERE ARE NO WARNINGS IN THE KEYSTONE OWNER?S MANUAL THAT ADVISE THE OWNER THAT THE RV SHOULD NOT BE PLACED IN MOTION WITH A PARTIALLY FULL OR FULL TANK OF FRESH WATER. ON OCCASION, WHEN TRAVELING, THE FRESH WATER TANK HAS BEEN PARTIALLY FILLED TO BETWEEN THE 1/3 AND 2/3 WATER LEVEL AS NOTED ON THE WATER TANK MONITOR PANEL. HOWEVER, THE MOST CONCERNING SITUATION WOULD BE A CATASTROPHIC FRESH WATER TANK SUPPORT SYSTEM FAILURE WITH THE RV IN MOTION, A TANK OF WATER BREACHING THE UNDERCARRIAGE COVER, (SEE OTHER COMPLAINT FILED 7/29/13), THAT COULD RESULT IN COLLATERAL DAMAGE TO ANOTHER VEHICLE OR PERSON. KEYSTONE CLAIMS THAT THE SUPPORT SYSTEM FAILED DUE TO OVER FILLING THE WATER TANK. IF KEYSTONE BELIEVES IT IS POSSIBLE TO OVER FILL THE FRESH WATER TANK, KEYSTONE SHOULD HAVE DESIGNED A TANK THAT WOULD PREVENT THE POSSIBILITY OF OVER FILLING THE FRESH WATER TANK, I.E. PRESSURE RELIEF PLUG ON THE TANK OR AN OVERFLOW DRAIN LINE, ETC. I AM THE FIRST AND CURRENT OWNER/OPERATOR OF THIS RECREATIONAL VEHICLE (RV). PICTURES AVAILABLE. *TR
THE FRESH WATER TANK SUPPORT BRACKETS AND SECURING 3/8 SELF-DRILLING ? TO 1? TAP SCREWS FAILED. ALL (5) BRACKETS FAILED. ONLY (2) TAP SCREWS ON ONE END OF THE (2) OUTBOARD BRACKETS REMAINED INSTALLED. THOSE SCREWS WERE BACKED OFF A TIGHTENED POSITION BY APPROXIMATELY 1/8? TO 1/4? POSITION. THREE (3) SUPPORT CHANNEL BRACKETS ARE BENT IN THE MIDDLE TO A PERMANENT POSITION BY A 2 1/2" TO 3? DROP IN THE CENTER. THE (2) SUPPORT BRACKETS AT BOTH ENDS OF THE TANK SUPPORT SYSTEM DIPPED MARGINALLY.THE BOTTOM OF THE FRESH WATER TANK IS PERMANENTLY DISTORTED ON THE BOTTOM BY APPROXIMATELY A 3? DIP. THE BRACKETS ARE MADE OF 1/16 THICK STEEL CHANNEL SPANNING A DISTANCE OF 60 5/8.? THE BRACKETS & MOUNTING SCREWS ARE NOT SUBSTANTIAL ENOUGH TO SUPPORT A LOAD MAX OF 830 LBS. OR LESS IN EITHER A STATIONARY OR ON THE ROAD CONDITION AS ILLUSTRATED BY THE FAILURE. THERE ARE NO WARNINGS IN THE KEYSTONE OWNER?S MANUAL THAT ADVISE THE OWNER THAT THE RV SHOULD NOT BE PLACED IN MOTION WITH A PARTIALLY FULL OR FULL TANK OF FRESH WATER. ON OCCASION, WHEN TRAVELING, THE FRESH WATER TANK HAS BEEN PARTIALLY FILLED TO BETWEEN THE 1/3 AND 2/3 WATER LEVEL AS NOTED ON THE WATER TANK MONITOR PANEL. HOWEVER, THE MOST CONCERNING SITUATION WOULD BE A CATASTROPHIC FRESH WATER TANK SUPPORT SYSTEM FAILURE WITH THE RV IN MOTION, A TANK OF WATER BREACHING THE UNDERCARRIAGE COVER, (SEE OTHER COMPLAINT FILED 7/29/13), THAT COULD RESULT IN COLLATERAL DAMAGE TO ANOTHER VEHICLE OR PERSON. KEYSTONE CLAIMS THAT THE SUPPORT SYSTEM FAILED DUE TO OVER FILLING THE WATER TANK. IF KEYSTONE BELIEVES IT IS POSSIBLE TO OVER FILL THE FRESH WATER TANK, KEYSTONE SHOULD HAVE DESIGNED A TANK THAT WOULD PREVENT THE POSSIBILITY OF OVER FILLING THE FRESH WATER TANK, I.E. PRESSURE RELIEF PLUG ON THE TANK OR AN OVERFLOW DRAIN LINE, ETC. I AM THE FIRST AND CURRENT OWNER/OPERATOR OF THIS RECREATIONAL VEHICLE (RV). PICTURES AVAILABLE. *TR
(2) 2,500 LB FLUSH MOUNT D-RINGS IN CARGO AREA PULLED OUT OF FLOOR WHILE TRAVELING NORTH IN INTERSTATE 5 IN CALIFORNIA. 600LB MOTORCYCLE FULL OF FUEL CAME LOOSE AND CRASHED INTO WALL OF TRAILER. DISCOVERED THAT ALL OF THE D-RINGS WERE IMPROPERLY SECURED TO FRAME AND FLOOR OF TRAILER BY MANUFACTURER BY (1) DRILL TIP SCREW INTO FRAME AND (2) WOOD SCREWS INTO PLYWOOD. ONE OF THE D-RINGS THAT CAME LOOSE HAD ALLEGEDLY BEEN FIXED UNDER WARRENTY AT THE RV DEALERSHIP UNDER KEYSTONES DIRECTION. A LOOSE MOTOR VEHICLE IN A TOY HAULER COULD POSSIBLY CAUSE FIRE, EXPLOSION INJURY OR DEATH FROM LEAKING FUEL, PROPANE AND ELECTRICAL SHORTS. *TR
Safety Rating for the 2011 KEYSTONE FUZION
NHTSA has not yet tested the 2011 KEYSTONE FUZION in its New Car Assessment Program.
Technical Service Bulletins for the 2011 KEYSTONE FUZION
No technical service bulletins have been reported for this vehicle.
NHTSA Investigations for the 2011 KEYSTONE FUZION
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the KEYSTONE FUZION
- 2007 KEYSTONE FUZION — 0 complaints
- 2008 KEYSTONE FUZION — 4 complaints
- 2009 KEYSTONE FUZION — 2 complaints
- 2010 KEYSTONE FUZION — 16 complaints
- 2011 KEYSTONE FUZION (current)
- 2012 KEYSTONE FUZION — 1 complaint
- 2013 KEYSTONE FUZION — 2 complaints
- 2014 KEYSTONE FUZION — 3 complaints
- 2015 KEYSTONE FUZION — 4 complaints
- 2016 KEYSTONE FUZION — 1 complaint
Other KEYSTONE Models
- KEYSTONE COUGAR — 194 total complaints
- KEYSTONE MONTANA — 186 total complaints
- KEYSTONE RAPTOR — 76 total complaints
- KEYSTONE SPRINGDALE — 68 total complaints
- KEYSTONE ALPINE — 65 total complaints
- KEYSTONE OUTBACK — 58 total complaints
- KEYSTONE SPRINTER — 56 total complaints
- KEYSTONE LAREDO — 39 total complaints