2022 KEYSTONE CROSSROADS REDWOOD — Problems, Recalls & Safety Data
N/A
Safety Rating
2
Owner Complaints
0
Recalls
1
Service Bulletin
0
Investigations
Overview of the 2022 KEYSTONE CROSSROADS REDWOOD
The 2022 KEYSTONE CROSSROADS REDWOOD has received a total of 2 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). 1 technical service bulletin have been issued by Keystone RV Company for this model year. The most commonly reported problem area is the Suspension (1 complaint).
Recalls for the 2022 KEYSTONE CROSSROADS REDWOOD
There are no recalls on file with NHTSA for the 2022 KEYSTONE CROSSROADS REDWOOD. No Active Recalls
Owner Complaints for the 2022 KEYSTONE CROSSROADS REDWOOD
2 complaints have been filed with NHTSA for the 2022 KEYSTONE CROSSROADS REDWOOD. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Suspension | 1 | 0 | 0 | 0 | 0 |
| Suspensionmultiple Axle | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
The contact owns a 2022 Keystone Dutchman Redwood RV. The contact stated that while driving at slow speeds in stop-and-go traffic, there was an abnormally loud sound coming from the rear of the RV. The contact pulled over to the side of the road and inspected the fifth wheel and became aware that the rear axle had detached. A mobile mechanic was contacted and repaired the RV, allowing the contact to continue driving. The RV was taken to a dealer where it was diagnosed and determined that the U-bolts had failed. The RV was repaired. The contact stated that on another occasion, while driving at slow speeds, other drivers were waving to the contact to attempt to notify the contact that there were leaf springs falling onto the roadway. The contact pulled over to the side of the road. The RV was taken to a dealer where it was determined that the U-bolts and leaf springs had failed, and the rear axle had shifted. The RV was repaired. Most recently, the contact stated that while driving 70 MPH, there was a loud sound coming from the rear of the RV. The contact stated that the RV fishtailed; however, the contact was able to control the RV. The RV was inspected, and the contact became aware that the rear panel and axle had detached from the RV, and the front passenger’s side tire had a blowout. The RV was taken to the dealer who declined to repair the RV because the warranty had lapsed. The RV was taken to an independent mechanic where it was determined that the U-bolts and leaf springs had failed, and the rear axle had shifted. The RV repair was pending. The manufacturer was notified of the failure. The contact related the failure to NHTSA Campaign Number: 22V728000 (SUSPENSION). The failure mileage was unknown.
The contact owns a 2022 Keystone Dutchman Redwood RV. The contact stated that while driving at slow speeds in stop-and-go traffic, there was an abnormally loud sound coming from the rear of the RV. The contact pulled over to the side of the road and inspected the fifth wheel and became aware that the rear axle had detached. A mobile mechanic was contacted and repaired the RV, allowing the contact to continue driving. The RV was taken to a dealer where it was diagnosed and determined that the U-bolts had failed. The RV was repaired. The contact stated that on another occasion, while driving at slow speeds, other drivers were waving to the contact to attempt to notify the contact that there were leaf springs falling onto the roadway. The contact pulled over to the side of the road. The RV was taken to a dealer where it was determined that the U-bolts and leaf springs had failed, and the rear axle had shifted. The RV was repaired. Most recently, the contact stated that while driving 70 MPH, there was a loud sound coming from the rear of the RV. The contact stated that the RV fishtailed; however, the contact was able to control the RV. The RV was inspected, and the contact became aware that the rear panel and axle had detached from the RV, and the front passenger’s side tire had a blowout. The RV was taken to the dealer who declined to repair the RV because the warranty had lapsed. The RV was taken to an independent mechanic where it was determined that the U-bolts and leaf springs had failed, and the rear axle had shifted. The RV repair was pending. The manufacturer was notified of the failure. The contact related the failure to NHTSA Campaign Number: 22V728000 (SUSPENSION). The failure mileage was unknown.
Safety Rating for the 2022 KEYSTONE CROSSROADS REDWOOD
NHTSA has not yet tested the 2022 KEYSTONE CROSSROADS REDWOOD in its New Car Assessment Program.
Technical Service Bulletins for the 2022 KEYSTONE CROSSROADS REDWOOD
Keystone RV Company has issued 1 technical service bulletin (TSBs) for the 2022 KEYSTONE CROSSROADS REDWOOD. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
23-442 — EQUIPMENT:ELECTRICAL:INFOTAINMENT
It has been determined that some Redwood units have a Firefly touch screen that cannot be disconnected from battery power using the battery disconnect.
NHTSA Investigations for the 2022 KEYSTONE CROSSROADS REDWOOD
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the KEYSTONE CROSSROADS REDWOOD
- 2021 KEYSTONE CROSSROADS REDWOOD — 2 complaints
- 2022 KEYSTONE CROSSROADS REDWOOD (current)
Other KEYSTONE Models
- KEYSTONE COUGAR — 194 total complaints
- KEYSTONE MONTANA — 186 total complaints
- KEYSTONE RAPTOR — 76 total complaints
- KEYSTONE SPRINGDALE — 68 total complaints
- KEYSTONE ALPINE — 65 total complaints
- KEYSTONE OUTBACK — 58 total complaints
- KEYSTONE FUZION — 56 total complaints
- KEYSTONE SPRINTER — 56 total complaints