2021 KEYSTONE CROSSROADS REDWOOD — Problems, Recalls & Safety Data
N/A
Safety Rating
2
Owner Complaints
1
Recall
0
Service Bulletins
0
Investigations
Overview of the 2021 KEYSTONE CROSSROADS REDWOOD
The 2021 KEYSTONE CROSSROADS REDWOOD has received a total of 2 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 2 recall campaigns affecting this vehicle, covering issues with SUSPENSION:REAR:SPRINGS:LEAF SPRING ASSEMBLY:U-BOLT, LEAF SPRING TO AXLE, SUSPENSION:FRONT:SPRINGS:LEAF SPRING ASSEMBLY:U-BOLT, LEAF SPRING TO AXLE. The most commonly reported problem area is the Structure (1 complaint).
Recalls for the 2021 KEYSTONE CROSSROADS REDWOOD
NHTSA has recorded 2 recalls for the 2021 KEYSTONE CROSSROADS REDWOOD, potentially affecting up to 418 vehicles.
Recall 21V015000 — SUSPENSION:REAR:SPRINGS:LEAF SPRING ASSEMBLY:U-BOLT, LEAF SPRING TO AXLE
| 209 vehicles affected
Defect: Keystone RV Company (Keystone) is recalling certain 2021 Crossroads Redwood 3401RL, 3901MB, 3901WB, 3911RL, 3951MB, 3951WB, 3981FK, 3991RD, 4001LK, 4150RD recreational trailers, built on D80 Dexter Axles. The U-bolts on these axles may have been improperly torqued, causing the bolts to loosen and the axle to slide.
Consequence: If the axle moves, poor vehicle handling may result, increasing the risk of a crash.
Remedy: Keystone will notify owners, and dealers will properly tighten the U-bolts, free of charge. The recall began February 8, 2021. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 21-394.
View full details →Recall 21V015000 — SUSPENSION:FRONT:SPRINGS:LEAF SPRING ASSEMBLY:U-BOLT, LEAF SPRING TO AXLE
| 209 vehicles affected
Defect: Keystone RV Company (Keystone) is recalling certain 2021 Crossroads Redwood 3401RL, 3901MB, 3901WB, 3911RL, 3951MB, 3951WB, 3981FK, 3991RD, 4001LK, 4150RD recreational trailers, built on D80 Dexter Axles. The U-bolts on these axles may have been improperly torqued, causing the bolts to loosen and the axle to slide.
Consequence: If the axle moves, poor vehicle handling may result, increasing the risk of a crash.
Remedy: Keystone will notify owners, and dealers will properly tighten the U-bolts, free of charge. The recall began February 8, 2021. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 21-394.
View full details →Owner Complaints for the 2021 KEYSTONE CROSSROADS REDWOOD
2 complaints have been filed with NHTSA for the 2021 KEYSTONE CROSSROADS REDWOOD. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Structure | 1 | 0 | 0 | 0 | 0 |
| Suspension | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
The contact owns a 2021 Keystone Redwood Travel trailer. The contact stated while driving approximately 60-65 MPH, the rear end of the travel trailer was bouncing around. The failure caused the travel trailer's floor to bend, the roof and kitchen area located behind the rear axles separated. The travel trailer was taken to the dealer and diagnosed with structural failure that could not be repaired. The travel trailer remained at the dealer. The manufacturer was made aware of the failure. Consumer stated Tire and Loading Sticker Redwood has merely transposed the Max. Pressure from the tire sidewall. Pressure created severe movement.
The contact owns a 2021 Keystone Redwood Travel trailer. The contact stated while driving approximately 60-65 MPH, the rear end of the travel trailer was bouncing around. The failure caused the travel trailer's floor to bend, the roof and kitchen area located behind the rear axles separated. The travel trailer was taken to the dealer and diagnosed with structural failure that could not be repaired. The travel trailer remained at the dealer. The manufacturer was made aware of the failure. Consumer stated Tire and Loading Sticker Redwood has merely transposed the Max. Pressure from the tire sidewall. Pressure created severe movement.
Safety Rating for the 2021 KEYSTONE CROSSROADS REDWOOD
NHTSA has not yet tested the 2021 KEYSTONE CROSSROADS REDWOOD in its New Car Assessment Program.
Technical Service Bulletins for the 2021 KEYSTONE CROSSROADS REDWOOD
No technical service bulletins have been reported for this vehicle.
NHTSA Investigations for the 2021 KEYSTONE CROSSROADS REDWOOD
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the KEYSTONE CROSSROADS REDWOOD
- 2021 KEYSTONE CROSSROADS REDWOOD (current)
- 2022 KEYSTONE CROSSROADS REDWOOD — 2 complaints
Other KEYSTONE Models
- KEYSTONE COUGAR — 194 total complaints
- KEYSTONE MONTANA — 186 total complaints
- KEYSTONE RAPTOR — 76 total complaints
- KEYSTONE SPRINGDALE — 68 total complaints
- KEYSTONE ALPINE — 65 total complaints
- KEYSTONE OUTBACK — 58 total complaints
- KEYSTONE FUZION — 56 total complaints
- KEYSTONE SPRINTER — 56 total complaints