2015 KEYSTONE COUGAR — Problems, Recalls & Safety Data
N/A
Safety Rating
7
Owner Complaints
3
Recalls
0
Service Bulletins
0
Investigations
Overview of the 2015 KEYSTONE COUGAR
The 2015 KEYSTONE COUGAR has received a total of 7 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 3 recall campaigns affecting this vehicle, covering issues with EQUIPMENT, SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY, EQUIPMENT:RECREATIONAL VEHICLE/TRAILER. The most commonly reported problems involve the Suspension (2 complaints), Unknown Or Other (2 complaints), and Electrical System (1 complaint).
Recalls for the 2015 KEYSTONE COUGAR
NHTSA has recorded 3 recalls for the 2015 KEYSTONE COUGAR, potentially affecting up to 1,209,786 vehicles.
Recall 17V755000 — EQUIPMENT
| 1,205,997 vehicles affected
Defect: Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain...
Consequence: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy: Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540,...
View full details →Recall 15V207000 — SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY
| 2,260 vehicles affected
Defect: Keystone RV Company (Keystone) is recalling certain model year 2015-2016 Keystone Sprinter, Springdale, Bullet, Cougar, Hideout, and Passport trailers and 2015-2016 Dutchmen Aspen, Coleman, Denali, Razorback, Rubicon, and Voltage trailers. For a full list of the specific models and floor plans affected, see RCLRPT-15V207-4161.PDF under Associated Documents. In the affected trailers, the studs that are used to attach the wheels...
Consequence: If the wheel studs break, the wheel could detach from the vehicle, increasing the risk of a crash.
Remedy: Keystone will notify owners, and dealers will replace the wheel hubs, free of charge. The recall began on June 29, 2015. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 15-230.
View full details →Recall 15V317000 — EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
| 1,529 vehicles affected
Defect: Keystone RV Company (Keystone) is recalling certain model year 2015 Keystone Sprinter, Cougar, Montana, Montana High Country, Outback, Bullet, Avalanche, Alpine, Fuzion, Impact, Laredo, Raptor, Carbon, and Passport, and Dutchmen Kodiak, Aerolite, Denali, and Voltage vehicles. In the affected vehicles, the screws that attach the expanding room to the sliding mechanism cable may fail allowing the room to extend unintentionally...
Consequence: If the room extends while vehicle is in motion, there is an increased risk of a crash.
Remedy: Keystone has notified owners, and dealers will replace the screws that secure the drive chain, free of charge. The recall began on June 18, 2015. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 15-225.
View full details →Owner Complaints for the 2015 KEYSTONE COUGAR
7 complaints have been filed with NHTSA for the 2015 KEYSTONE COUGAR. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Suspension | 2 | 0 | 0 | 0 | 0 |
| Unknown Or Other | 2 | 0 | 0 | 0 | 0 |
| Electrical System | 1 | 0 | 0 | 0 | 0 |
| Service Brakes | 1 | 0 | 0 | 0 | 0 |
| Wheels | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
ONLY EVENT SO FAR, A PROPERLY INFLATED TIRE HAD THE TREAD COME OFF THE CASING AT ABOUT 7000 MILES AT 60 MPH. I REPLACED THE OEM LOAD RANGE 'D' TIRES WITH LOAD RANGE 'E' TIRES.THESE OEM TIRES AT 2540# GIVE A SCANT 160# SAFETY MARGIN. IN JULY WHILE DOING MAINTENANCE FOR A 1500 MILE TRIP I READ THE AXLE TAGS SO I COULD OBTAIN THE CORRECT SEALS FOR THE HUB BEARINGS. THE AXLES ARE RATED 4400# EACH TIMES 2 IS 8800#. THE GVW RATING FOR THE TRAILER IS 10,000#. SO IF THIS 5TH WHEEL IS TRAVELING FULLY LOADED IT IS 1200# OVER THE CAPACITY OF THE INSTALLED AXLES. I AM A CERTIFIED AUTO TECHNICIAN, I FIND THIS UNSAFE, ESPECIALLY WITH THE LARGE HILLS HERE IN NORTH CAROLINA.
ONLY EVENT SO FAR, A PROPERLY INFLATED TIRE HAD THE TREAD COME OFF THE CASING AT ABOUT 7000 MILES AT 60 MPH. I REPLACED THE OEM LOAD RANGE 'D' TIRES WITH LOAD RANGE 'E' TIRES.THESE OEM TIRES AT 2540# GIVE A SCANT 160# SAFETY MARGIN. IN JULY WHILE DOING MAINTENANCE FOR A 1500 MILE TRIP I READ THE AXLE TAGS SO I COULD OBTAIN THE CORRECT SEALS FOR THE HUB BEARINGS. THE AXLES ARE RATED 4400# EACH TIMES 2 IS 8800#. THE GVW RATING FOR THE TRAILER IS 10,000#. SO IF THIS 5TH WHEEL IS TRAVELING FULLY LOADED IT IS 1200# OVER THE CAPACITY OF THE INSTALLED AXLES. I AM A CERTIFIED AUTO TECHNICIAN, I FIND THIS UNSAFE, ESPECIALLY WITH THE LARGE HILLS HERE IN NORTH CAROLINA.
I HAVE A 2015 KEYSTONE COUGAR FIFTH WHEEL TRAILER AND HAD A FAILURE OF THE SPARE TIRE CARRIER THAT IS MOUNTED TO THE BUMPER OF A PULL OUT BIKE/STORAGE TRAY. THE SPARE TIRE CARRIER BROKE OFF AND THE TIRE COULD HAVE CAUSED TERRIBLE DANGER TO ANOTHER VEHICLE, BUT FORTUNATELY THAT DID NOT OCCUR. I GOT NO RESPONSE FROM KEYSTONE OR GUIDANCE ON HOW TO RESOLVE THE ISSUE. I SEE THAT THERE WAS A RECALL IN 2/25/10 FOR THE SAME ISSUE ON KEYSTONE FIFTH WHEELS. HOW DOES THIS KEEP HAPPENING. I AM UNSURE HOW TO MOUNT THE SPARE TIRE SAFELY NOW AND KEYSTONE WILL NOT HELP. I AM CONCERNED IF I BUY ANOTHER CARRIER AND PLACE IT BACK ON THE BUMPER THE SAME THING WILL EVENTUALLY HAPPEN AGAIN AND IT COULD KILL SOMEONE ON THE ROAD IF IT CAME OFF. THANKS FOR YOUR ATTENTION.
FROM THE TIME I LEFT THE DEALER LOT, I NEVER HAD BRAKES THAT WORKED PROPERLY. INCREASING THE OUTPUT FROM THE BRAKE CONTROLLER DIDN'T HELP. THE BRAKES WOULD OVER HEAT AND NEVER FELT THAT I HAD ENOUGH BRAKE TO STOP THE TRAILER/TRUCK. HAD THE BRAKES CHECKED BY SEVERAL RV DEALERS WHICH LED TO AN ADJUST ONLY. RECENT TRIP CAUSED "HOT" BRAKES/WHEELS AND BRAKE SMELL. WENT TO A FACILITY THAT SPECIALIZES IN RV REPAIR AND TOLD THEM TO TEAR THE SYSTEM APART AND FIX THE PROBLEM. THEY FOUND NOT ENOUGH VOLTAGE AT BRAKES. FURTHER INVESTIGATION FOUND EXCESSIVE LENGTH AND SMALL GAGE WIRE INSTALLED BY MANUFACTURER. NOT ENOUGH CURRENT GOING TO BRAKES. KEYSTONE INSTALLED 14 GAGE WIRE AND IT SHOULD HAVE BEEN 12 GAGE.
FROM THE TIME I LEFT THE DEALER LOT, I NEVER HAD BRAKES THAT WORKED PROPERLY. INCREASING THE OUTPUT FROM THE BRAKE CONTROLLER DIDN'T HELP. THE BRAKES WOULD OVER HEAT AND NEVER FELT THAT I HAD ENOUGH BRAKE TO STOP THE TRAILER/TRUCK. HAD THE BRAKES CHECKED BY SEVERAL RV DEALERS WHICH LED TO AN ADJUST ONLY. RECENT TRIP CAUSED "HOT" BRAKES/WHEELS AND BRAKE SMELL. WENT TO A FACILITY THAT SPECIALIZES IN RV REPAIR AND TOLD THEM TO TEAR THE SYSTEM APART AND FIX THE PROBLEM. THEY FOUND NOT ENOUGH VOLTAGE AT BRAKES. FURTHER INVESTIGATION FOUND EXCESSIVE LENGTH AND SMALL GAGE WIRE INSTALLED BY MANUFACTURER. NOT ENOUGH CURRENT GOING TO BRAKES. KEYSTONE INSTALLED 14 GAGE WIRE AND IT SHOULD HAVE BEEN 12 GAGE.
Safety Rating for the 2015 KEYSTONE COUGAR
NHTSA has not yet tested the 2015 KEYSTONE COUGAR in its New Car Assessment Program.
Technical Service Bulletins for the 2015 KEYSTONE COUGAR
No technical service bulletins have been reported for this vehicle.
NHTSA Investigations for the 2015 KEYSTONE COUGAR
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the KEYSTONE COUGAR
- 2010 KEYSTONE COUGAR — 12 complaints
- 2011 KEYSTONE COUGAR — 12 complaints
- 2012 KEYSTONE COUGAR — 9 complaints
- 2013 KEYSTONE COUGAR — 7 complaints
- 2014 KEYSTONE COUGAR — 7 complaints
- 2015 KEYSTONE COUGAR (current)
- 2016 KEYSTONE COUGAR — 9 complaints
- 2017 KEYSTONE COUGAR — 3 complaints
- 2018 KEYSTONE COUGAR — 7 complaints
- 2019 KEYSTONE COUGAR — 16 complaints
- 2020 KEYSTONE COUGAR — 5 complaints
Other KEYSTONE Models
- KEYSTONE MONTANA — 186 total complaints
- KEYSTONE RAPTOR — 76 total complaints
- KEYSTONE SPRINGDALE — 68 total complaints
- KEYSTONE ALPINE — 65 total complaints
- KEYSTONE OUTBACK — 58 total complaints
- KEYSTONE FUZION — 56 total complaints
- KEYSTONE SPRINTER — 56 total complaints
- KEYSTONE LAREDO — 39 total complaints