2002 KEYSTONE COUGAR — Problems, Recalls & Safety Data
N/A
Safety Rating
6
Owner Complaints
1
Recall
0
Service Bulletins
0
Investigations
Overview of the 2002 KEYSTONE COUGAR
The 2002 KEYSTONE COUGAR has received a total of 6 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There has been 1 recall campaign affecting this vehicle, covering issues with EQUIPMENT:RECREATIONAL VEHICLE/TRAILER. The most commonly reported problems involve the Engine And Engine Coolingengine (1 complaint), Equipmentrecreational Vehicletrailer (1 complaint), and Structure (1 complaint).
Recalls for the 2002 KEYSTONE COUGAR
NHTSA has recorded 1 recall for the 2002 KEYSTONE COUGAR, potentially affecting up to 122,162 vehicles.
Recall 07V134000 — EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
| 122,162 vehicles affected
Defect: CERTAIN FIFTH WHEEL AND TRAVEL TRAILERS EQUIPPED WITH A TWO-DOOR REFRIGERATOR, MANUFACTURED BY THE DOMETIC CORPORATION, MAY HAVE A DEFECT IN CERTAIN TUBING IN THE REFRIGERATOR WHICH COULD ALLOW PRESSURIZED FLAMMABLE COOLANT SOLUTION TO BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.
Consequence: THIS COULD RESULT IN A FIRE.
Remedy: KEYSTONE RV WILL BE WORKING WITH DOMETIC IN ORDER TO REPAIR THESE REFRIGERATORS (PLEASE SEE 06E076). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURNER HOUSING AND THERMAL FUSES FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE...
View full details →Owner Complaints for the 2002 KEYSTONE COUGAR
6 complaints have been filed with NHTSA for the 2002 KEYSTONE COUGAR. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Engine And Engine Coolingengine | 1 | 0 | 0 | 0 | 0 |
| Equipmentrecreational Vehicletrailer | 1 | 0 | 0 | 0 | 0 |
| Structure | 1 | 0 | 0 | 0 | 0 |
| Suspension | 1 | 0 | 0 | 0 | 0 |
| Tires | 1 | 0 | 0 | 0 | 0 |
| Tirestreadbelt | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
COUGAR 5TH WHEEL CAMPER CUSTOMER HAS HAD SEVERAL TIRE REPLACEMENTS AND BELIEVES THAT THEY SHOULD BE REIMBURSED FOR THE TIRES AND DAMAGE DONE TO CAMPER**CC THE CONSUMER BELIEVED THE TIRES FOR THE CAMPER WERE UNDER RATED WHICH WAS THE REASON HE CONTINUED TO EXPERIENCE TREAD SEPARATION AND TIRE WEAR. *JB
DOMETIC RECALL 06E-076, MANUFACTURER STATES THEY ARE NOT GOING TO REPAIR THE DEFECT, THEY ARE ONLY GOING TO COVER IT UP SO WHEN IT DOES FAIL IT WON'T BURN MY TRAILER DOWN. THE RECALL NOTICE STATES THAT IT MUST BE SHUT DOWN AND NOT OPERATED UNTIL THE UNIT IS FIXED. I WANT MY UNIT FIXED NOT PATCHED . DOMETIC HAS ADMITTED THERE IS A SEVERE SAFETY HAZARD WITH THIS UNIT AND IT CAN CAUSE DEATH OR INJURY IF USED . *JB
A STRUCTURAL FAILURE OF THE FRAME - OUR 2002 KEYSTONE MONTANA 5TH WHEEL TRAILER MODEL 2955RL, VIN#[XXX] HAD MULTIPLE WELDS BREAK AND CRACK IN THE KINGPIN AREA AND UNDER THE BEDROOM OF THE TRAILER. THIS ALLOWED THE SIDEWALLS TO DROP AND THE KINGPIN TO OSCILLATE UP AND DOWN LIKE IT WAS ATTACHED TO A DIVING BOARD. THE OSCILLATION CAUSED A PARTITION TO BE PUSHED THROUGH THE CEILING. THIS FAILURE MADE THE TRAILER UNSAFE FOR TOWING UNTIL EMERGENCY REPAIRS WERE MADE. PICTURES OF THE WELD FAILURES ARE AVAILABLE. AT THE TIME OF THE FAILURE WE WERE 300 MILES FROM HOME IN BAKERSFIELD, CA. THE ONLY DEALER IN THE AREA WAS RELUCTANT TO REPAIR VEHICLES SOLD BY OTHER DEALERS. TEMPORARY REPAIRS WERE MADE BY AN INDEPENDENT REPAIR SHOP WHICH WAS RECOMMENDED TO US. *NM UPDATED 07/17/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
DT: THE CONTACT STATED TWO TIRES BLEW OUT ON FIFTH WHEEL TRAILER. THE TREAD SEPARATED. THE FIRST TIRE BLEW OUT IN OCTOBER 2004. THE SECOND TIRE BLEW OUT IN OCTOBER 2005. ANOTHER TIRE ALMOST WAS READY TO BLOW. OUT. HE REMOVED IT FROM VEHICLE. THE DEALER WHERE HE BOUGHT THE TRAILER TOLD HIM THEY KNEW THERE WAS A PROBLEM WITH CARLISLE, THE MANUFACTURER OF THE TIRES. CARLISLE WAS NOT WILLING TO DO ANYTHING ABOUT IT. *AK UPDATED 12/27/2005. BOTH TIMES THE TIRE SEPARATED IT DAMAGED THE RIGHT REAR LOWER SECTION OF THE TRAILER. *NM
POSSIBLE ENGINE STALLING IN 1999 THROUGH 2002 MERCURY COUGAR.*MR
Safety Rating for the 2002 KEYSTONE COUGAR
NHTSA has not yet tested the 2002 KEYSTONE COUGAR in its New Car Assessment Program.
Technical Service Bulletins for the 2002 KEYSTONE COUGAR
No technical service bulletins have been reported for this vehicle.
NHTSA Investigations for the 2002 KEYSTONE COUGAR
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the KEYSTONE COUGAR
- 1999 KEYSTONE COUGAR — 0 complaints
- 2000 KEYSTONE COUGAR — 2 complaints
- 2001 KEYSTONE COUGAR — 4 complaints
- 2002 KEYSTONE COUGAR (current)
- 2003 KEYSTONE COUGAR — 8 complaints
- 2004 KEYSTONE COUGAR — 28 complaints
- 2005 KEYSTONE COUGAR — 7 complaints
- 2006 KEYSTONE COUGAR — 6 complaints
- 2007 KEYSTONE COUGAR — 11 complaints
Other KEYSTONE Models
- KEYSTONE MONTANA — 186 total complaints
- KEYSTONE RAPTOR — 76 total complaints
- KEYSTONE SPRINGDALE — 68 total complaints
- KEYSTONE ALPINE — 65 total complaints
- KEYSTONE OUTBACK — 58 total complaints
- KEYSTONE FUZION — 56 total complaints
- KEYSTONE SPRINTER — 56 total complaints
- KEYSTONE LAREDO — 39 total complaints