2021 KEYSTONE CARBON — Problems, Recalls & Safety Data
N/A
Safety Rating
1
Owner Complaint
1
Recall
0
Service Bulletins
0
Investigations
Overview of the 2021 KEYSTONE CARBON
The 2021 KEYSTONE CARBON has received a total of 1 safety complaint filed with the National Highway Traffic Safety Administration (NHTSA). There have been 2 recall campaigns affecting this vehicle, covering issues with EQUIPMENT:RECREATIONAL VEHICLE/TRAILER, FUEL SYSTEM, GASOLINE. The most commonly reported problem area is the Suspension (1 complaint).
Recalls for the 2021 KEYSTONE CARBON
NHTSA has recorded 2 recalls for the 2021 KEYSTONE CARBON, potentially affecting up to 11,128 vehicles.
Recall 23V082000 — EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
| 5,564 vehicles affected
Defect: Keystone RV Company (Keystone) is recalling certain 2021-2023 Carbon, Fuzion, Impact, and Raptor travel trailers. The fuel station controller may fail.
Consequence: A failure of the fuel station controller increases the risk of a fire.
Remedy: Dealers will inspect the circuit protection and install a 15-amp fuse and a box to protect the fuel station controller, free of charge. Owner notification letters were mailed April 5, 2023. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's...
View full details →Recall 23V082000 — FUEL SYSTEM, GASOLINE
| 5,564 vehicles affected
Defect: Keystone RV Company (Keystone) is recalling certain 2021-2023 Carbon, Fuzion, Impact, and Raptor travel trailers. The fuel station controller may fail.
Consequence: A failure of the fuel station controller increases the risk of a fire.
Remedy: Dealers will inspect the circuit protection and install a 15-amp fuse and a box to protect the fuel station controller, free of charge. Owner notification letters were mailed April 5, 2023. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's...
View full details →Owner Complaints for the 2021 KEYSTONE CARBON
1 complaint has been filed with NHTSA for the 2021 KEYSTONE CARBON. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Suspension | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
This involves our 2021 Keyston Carbon 403 RV (VIN: [XXX]. We purchased the vehicle in February 2021. Travelled about 1000 miles. Took it to Camping World in Wichita from our home for warranty work (not involving the problem) in October 2021; picked it up in March 2022 and drove home. Then on May 13, 2022 we drove the RV up to a nearby lake in Scott City, KS about 45-miles from home. We noticed that the passenger very rear wet bolt was missing from the rear of the very rear leaf spring and that the bracket was twisted and the tire was pushing into the middle tire causing a hazard. We spoke with three different RV technicians and they all said the only way this would happen with that many miles is if the bolt was not tight at the factory. This entire incident could have caused a fire with the tires, a blow out from the tires. An entire axle pushing into the other tires/axles and causing an accident. When pulled into the campsite the only accident was the rear axle was pushed into the middle axle on the passenger side tire. Getting no where with Keystone as they said it was out of warrant. I have an extended warranty but more worried about the safety of this RV. It would not let me put the speeds in the box below. The speeds on the highway was 65 mph and that was the top speed we were travelling on down to 20 mph in the camp site. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Safety Rating for the 2021 KEYSTONE CARBON
NHTSA has not yet tested the 2021 KEYSTONE CARBON in its New Car Assessment Program.
Technical Service Bulletins for the 2021 KEYSTONE CARBON
No technical service bulletins have been reported for this vehicle.
NHTSA Investigations for the 2021 KEYSTONE CARBON
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the KEYSTONE CARBON
- 2016 KEYSTONE CARBON — 5 complaints
- 2017 KEYSTONE CARBON — 0 complaints
- 2018 KEYSTONE CARBON — 2 complaints
- 2019 KEYSTONE CARBON — 0 complaints
- 2020 KEYSTONE CARBON — 1 complaint
- 2021 KEYSTONE CARBON (current)
- 2022 KEYSTONE CARBON — 0 complaints
- 2023 KEYSTONE CARBON — 0 complaints
- 2025 KEYSTONE CARBON — 0 complaints
- 2026 KEYSTONE CARBON — 0 complaints
Other KEYSTONE Models
- KEYSTONE COUGAR — 194 total complaints
- KEYSTONE MONTANA — 186 total complaints
- KEYSTONE RAPTOR — 76 total complaints
- KEYSTONE SPRINGDALE — 68 total complaints
- KEYSTONE ALPINE — 65 total complaints
- KEYSTONE OUTBACK — 58 total complaints
- KEYSTONE FUZION — 56 total complaints
- KEYSTONE SPRINTER — 56 total complaints