2013 KEYSTONE BULLET — Problems, Recalls & Safety Data

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N/A

Safety Rating

3

Owner Complaints

4

Recalls

ACTIVE RECALL

0

Service Bulletins

0

Investigations

Overview of the 2013 KEYSTONE BULLET

The 2013 KEYSTONE BULLET has received a total of 3 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 4 recall campaigns affecting this vehicle, covering issues with EQUIPMENT, EQUIPMENT:APPLIANCE:AIR CONDITIONER. The most commonly reported problems involve the Electrical System (1 complaint), Equipmentrecreational Vehicletrailer (1 complaint), and Service Brakes (1 complaint).

Recalls for the 2013 KEYSTONE BULLET

NHTSA has recorded 4 recalls for the 2013 KEYSTONE BULLET, potentially affecting up to 1,266,479 vehicles.

Recall 17V755000 — EQUIPMENT

| 1,205,997 vehicles affected

Defect: Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain...

Consequence: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Remedy: Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540,...

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Recall 16V600000 — EQUIPMENT:APPLIANCE:AIR CONDITIONER

| 51,585 vehicles affected

Defect: Keystone RV Company (Keystone) is recalling certain model year 2011-2017 Bullet and Passport recreational trailers. The affected vehicles are equipped with an air conditioner LCD thermostat that may not be properly wired.

Consequence: If the thermostat is wired improperly, any damage to the thermostat wiring may result in an electrical short, increasing the risk of a fire.

Remedy: Keystone will notify owners, and dealers will correct the wiring at the air conditioner control box, free of charge. The recall began on October 7, 2016. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is...

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Recall 13V338000 — EQUIPMENT

| 2,336 vehicles affected

Defect: Keystone RV Company (Keystone) is recalling certain model year 2013 Bullet and Passport trailers manufactured October 1, 2012, through March 5, 2013. The mounting fasteners for the stabilizer jacks may fail causing the jack to become loose and separate from the vehicle.

Consequence: If the fasteners fail and the jack separates from the vehicle, it would become a road hazard, increasing the risk of a crash.

Remedy: Keystone will notify owners, and dealers will replace the mounting fasteners. The recall is expected to begin in August 2013. Owners may contact Keystone Customer Service by calling 1-866-425-4369. Keystone's recall number is 13-196.

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Recall 13V155000 — EQUIPMENT

| 6,561 vehicles affected

Defect: Keystone RV Company (Keystone) is recalling certain model year 2013-2014 recreational trailers equipped with Dometic 9100 Power Awnings or Weather Pro awnings, awning serial numbers 306xxxx through 314xxxx, manufactured between February 13, 2013, through April 9, 2013. If the awning installation sequence was not completely followed, the awning motor may unknowningly become damaged. A damaged motor may lead to an...

Consequence: If the awning unfurls unexpectedly either in transit or while parked, it may increase thre risk of personal injury or a crash.

Remedy: Keystone will notify owners and dealers will replace the awning motor, free of charge. The recall began on May 7, 2013. Owners may contact Keystone at 1-866-425-4369. Keystone's campaign recall number is 13-193.

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Owner Complaints for the 2013 KEYSTONE BULLET

3 complaints have been filed with NHTSA for the 2013 KEYSTONE BULLET. Below is a breakdown by vehicle component.

Most Recent Complaints

#10903773 | ELECTRICAL SYSTEM | | 12,000 miles
I EXPERIENCED A PROBLEM WITH MY TRAILER BRAKES WHILE ON A TRIP. MY BRAKE CONTROLLER SHOWED THAT THERE WAS A SHORT IN THE WIRING. WHILE IT SHOWED A SHORT I HAD NO BRAKES. THE PROBLEM EVENTUALLY CLEARED UP. WHEN I GOT HOME I STARTED CHECKING OUT THE BRAKE WIRING UNDER MY TRAILER. ALTHOUGH I DID NOT FIND THE SOURCE OF THE SHORT I DISCOVERED THAT KEYSTONE USED 14 GAUGE WIRE FOR THE WIRING TO THE BRAKES. THE AXLES AND BRAKES ARE MANUFACTURED BY DEXTER AXLES. DEXTERS SERVICE MANUAL SPECIFICALLY RECOMMENDS THAT A TRAILER UNDER 30 FEET WITH FOUR BRAKES USE A MINIMUM OF 12 GAUGE WIRE.MY TRAILER MEETS THAT CRITERIA.I DO NOT THINK THAT THE UNDERSIZED WIRE CAUSED MY PROBLEM. BUT IT IS APPARENT THAT KEYSTONE IS USING A SMALLER GAUGE WIRE TO SAVE MONEY IRREGARDLESS OF WHAT THE INDUSTRY STANDARDS ARE. THIS COULD POSSIBLY CAUSE BRAKING PROBLEMS. AS A CONSUMER I KNOW THAT MY BRAKES WORK BUT BECAUSE OF THE UNDERSIZED WIRING I DO NOT KNOW HOW WELL THEY MIGHT WORK IF THE WIRING WAS SIZED PROPERLY.
#10903773 | SERVICE BRAKES | | 12,000 miles
I EXPERIENCED A PROBLEM WITH MY TRAILER BRAKES WHILE ON A TRIP. MY BRAKE CONTROLLER SHOWED THAT THERE WAS A SHORT IN THE WIRING. WHILE IT SHOWED A SHORT I HAD NO BRAKES. THE PROBLEM EVENTUALLY CLEARED UP. WHEN I GOT HOME I STARTED CHECKING OUT THE BRAKE WIRING UNDER MY TRAILER. ALTHOUGH I DID NOT FIND THE SOURCE OF THE SHORT I DISCOVERED THAT KEYSTONE USED 14 GAUGE WIRE FOR THE WIRING TO THE BRAKES. THE AXLES AND BRAKES ARE MANUFACTURED BY DEXTER AXLES. DEXTERS SERVICE MANUAL SPECIFICALLY RECOMMENDS THAT A TRAILER UNDER 30 FEET WITH FOUR BRAKES USE A MINIMUM OF 12 GAUGE WIRE.MY TRAILER MEETS THAT CRITERIA.I DO NOT THINK THAT THE UNDERSIZED WIRE CAUSED MY PROBLEM. BUT IT IS APPARENT THAT KEYSTONE IS USING A SMALLER GAUGE WIRE TO SAVE MONEY IRREGARDLESS OF WHAT THE INDUSTRY STANDARDS ARE. THIS COULD POSSIBLY CAUSE BRAKING PROBLEMS. AS A CONSUMER I KNOW THAT MY BRAKES WORK BUT BECAUSE OF THE UNDERSIZED WIRING I DO NOT KNOW HOW WELL THEY MIGHT WORK IF THE WIRING WAS SIZED PROPERLY.
#10732105 | EQUIPMENT:RECREATIONAL VEHICLE/TRAILER | | N/A miles
CPSC: X1530922A. KEYSTONE BULLET. CONSUMER STATED WHEN COOKING INSIDE THE TRAILER, THE RANGE HOOD CAUSES THE SMOKE ALARM TO GO OFF, DUE TO FUMES AND ODORS BECOME AIRBORNE IN THE CABIN. *SS UPDATED 10/07/15*LJ UPDATED 11/07/2017*CN

Safety Rating for the 2013 KEYSTONE BULLET

NHTSA has not yet tested the 2013 KEYSTONE BULLET in its New Car Assessment Program.

Technical Service Bulletins for the 2013 KEYSTONE BULLET

No technical service bulletins have been reported for this vehicle.

NHTSA Investigations for the 2013 KEYSTONE BULLET

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the KEYSTONE BULLET

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Other KEYSTONE Models

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