2022 KEYSTONE ALPINE — Problems, Recalls & Safety Data

The contact owns a 2022 Keystone Alpine RV. The contact stated that upon delivery, the RV pipes were frozen. Additionally, the contact stated that the driver's side and the top large windows were shattered in the living room. The back wall had separated from the kitchen counter back wall. The solar panels failed to charge. There was water pouring from the belly of the unit. There was vibration while pulling RV. The vehicle was taken to the local dealer, where the parts were replaced under the warranty after 280 hours. The mobile technician came to repair the frozen pipes. The manufacturer was contacted by letter, but no assistance was provided. The failure mileage was unknown.

The contact owns a 2022 Keystone Alpine RV. The contact stated that upon delivery, the RV pipes were frozen. Additionally, the contact stated that the driver's side and the top large windows were shattered in the living room. The back wall had separated from the kitchen counter back wall. The solar panels failed to charge. There was water pouring from the belly of the unit. There was vibration while pulling RV. The vehicle was taken to the local dealer, where the parts were replaced under the warranty after 280 hours. The mobile technician came to repair the frozen pipes. The manufacturer was contacted by letter, but no assistance was provided. The failure mileage was unknown.

The contact owns a 2022 Keystone Alpine RV. The contact stated that upon delivery, the RV pipes were frozen. Additionally, the contact stated that the driver's side and the top large windows were shattered in the living room. The back wall had separated from the kitchen counter back wall. The solar panels failed to charge. There was water pouring from the belly of the unit. There was vibration while pulling RV. The vehicle was taken to the local dealer, where the parts were replaced under the warranty after 280 hours. The mobile technician came to repair the frozen pipes. The manufacturer was contacted by letter, but no assistance was provided. The failure mileage was unknown.

I purchased a 2022 Keystone Alpine 3720MD fifth wheel RV from Bish's RV in Anderson, Indiana (Modern Trailer Sales at the time) in February of 2023. Starting in early 2024, I noticed a crack starting to form in the fiberglass exterior wall on the driver's side of the RV originating from the lower left-hand corner of the opening for the master bed slide. Over the past 7 months, that crack has continued to grow in length as well as get wider over time. I am very concerned about the structural integrity of the underlying frame of the RV as I have read about many other owners of Keystone Alpines experiencing "frame flex" problems with their 2022 RV's. I have submitted pictures of the problem to Bish's RV and took it to them for an inspection on [XXX]. After the inspection, they acknowledged it was a frame flex issue and said they would be submitting it to Keystone for warranty coverage. However, I have not been able to speak with Bish's RV since then, even though I have called repeatedly. They do not answer their phones in the service department and do not return messages. I would like to get this problem resolved before the problem gets worse or results in some type of catastrophic failure while driving it on the road resulting in an injury to us or another driver. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

50 amp cord reel is defective. When plugged into a 50 amp outlet, My electrician found power all the way to the reel, but not to the internal fuse panel. These cord reels are known to have these issues as the fingers behind the power connection tend to arc and or corrode causing only one leg of power to make it to the fuse panel. I've contacted keystone and they refused to do anything about it. I'm afraid this could potentially cause an electrical fire in my RV unit