2017 KENWORTH C500 — Problems, Recalls & Safety Data

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N/A

Safety Rating

0

Owner Complaints

4

Recalls

ACTIVE RECALL

2

Service Bulletins

0

Investigations

Overview of the 2017 KENWORTH C500

The 2017 KENWORTH C500 has received a total of 0 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 5 recall campaigns affecting this vehicle, covering issues with SERVICE BRAKES, AIR:SUPPLY:RESERVOIR/TANK, ELECTRICAL SYSTEM:WIRING, ENGINE AND ENGINE COOLING:ENGINE:DIESEL. 2 technical service bulletins have been issued by PACCAR Incorporated for this model year.

Recalls for the 2017 KENWORTH C500

NHTSA has recorded 5 recalls for the 2017 KENWORTH C500, potentially affecting up to 75,917 vehicles.

Recall 24V145000 — SERVICE BRAKES, AIR:SUPPLY:RESERVOIR/TANK

| 936 vehicles affected

Defect: PACCAR Incorporated (PACCAR) is recalling certain 2009-2021 Kenworth C500, 2012-2021 Kenworth T440, 2009-2015 Kenworth T660, 2015-2024 Kenworth T680, 2009-2024 Kenworth T800, 2009-2020 Kenworth T370, 2014-2023 Kenworth T880, 2011-2016 Kenworth T470, 2023 Kenworth T480, and 2009-2019 Kenworth W900 vehicles. The air tanks have an insufficient volume of air for the brake system. As such, these vehicles fail to comply with the...

Consequence: Insufficient air volume can reduce braking performance and increase the risk of a crash.

Remedy: Dealers will install the correct volume air tanks, free of charge. Owner notification letters were mailed August 12, 2024. Additional owner notification letters were mailed October 27, 2025. Owners may contact PACCAR customer service at 1-425-828-5888. PACCAR's number for this...

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Recall 18V555000 — ELECTRICAL SYSTEM:WIRING

| 11,429 vehicles affected

Defect: PACCAR Incorporated (PACCAR) is recalling certain 2016-2019 Kenworth C500, T660, T800, and W900 vehicles, equipped with 1.9M ISX15 engines. The engine harnesses may have been manufactured without check engine light (CEL) and stop engine light (SEL) circuits, preventing the driver from being warned of a serious engine problem.

Consequence: If the driver is not warned of a serious engine problem, the engine may unexpectedly fail, increasing the risk of a crash.

Remedy: PACCAR will notify owners, and dealers will inspect or test the ISX15 engine harness, and install an overlay jumper harness to supply the missing CEL and SEL circuits, free of charge. The recall began November 30, 2018. Owners may contact...

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Recall 18V555000 — ENGINE AND ENGINE COOLING:ENGINE:DIESEL

| 11,429 vehicles affected

Defect: PACCAR Incorporated (PACCAR) is recalling certain 2016-2019 Kenworth C500, T660, T800, and W900 vehicles, equipped with 1.9M ISX15 engines. The engine harnesses may have been manufactured without check engine light (CEL) and stop engine light (SEL) circuits, preventing the driver from being warned of a serious engine problem.

Consequence: If the driver is not warned of a serious engine problem, the engine may unexpectedly fail, increasing the risk of a crash.

Remedy: PACCAR will notify owners, and dealers will inspect or test the ISX15 engine harness, and install an overlay jumper harness to supply the missing CEL and SEL circuits, free of charge. The recall began November 30, 2018. Owners may contact...

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Recall 18V657000 — ENGINE AND ENGINE COOLING:ENGINE:DIESEL

| 48,896 vehicles affected

Defect: PACCAR Incorporated (PACCAR) is recalling certain 2017-2019 Kenworth C500, T600, T660, T680, T800, T880 and W900 trucks, as well as Peterbilt 367, 386, 389, 567, 579 and 587 trucks, equipped with Cummins ISX15 or X15 diesel engines. In certain driving conditions, such as on a long down-hill grade, the fuel line may burst if the fuel pump cooling circuit screen...

Consequence: If the fuel line bursts, fuel may leak onto the road resulting in a roadway hazard for other motorists. The engine may also stall without warning, resulting in the vehicle's inability to restart, increasing the risk of a crash.

Remedy: Cummins will notify owners, and dealers will replace the suspect fuel pump cooling circuit screen, free of charge. The recall began November 21, 2018. Owners may contact PACCAR customer service at 1-940-591-4220. PACCAR's number for this recall is 18E081.

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Recall 16V426000 — ELECTRICAL SYSTEM:IGNITION:MODULE

| 3,227 vehicles affected

Defect: PACCAR Incorporated (PACCAR) is recalling certain model year 2017 Kenworth C500, T660, T680, T800, T880, and W900 vehicles manufactured March 9, 2016, to April 26, 2016 and 2017 Peterbilt 320, 365, 367, 389, 567, 579, and 587 vehicles manufactured March 10, 2016, to May 6, 2016. The affected vehicles are equipped with Cummins ISX12 or ISX15 engines and have an...

Consequence: An engine stall can increase the risk of a crash.

Remedy: Cummins will notify owners, and Cummins dealers will replace the defective engine control modules, free of charge. The began on July 8, 2016. Owners may contact Cummins customer service at 1-800-343-7357, Kenworth customer service at 1-425-828-5000 or Peterbilt customer service...

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Owner Complaints for the 2017 KENWORTH C500

No complaints have been filed with NHTSA for the 2017 KENWORTH C500.

Safety Rating for the 2017 KENWORTH C500

NHTSA has not yet tested the 2017 KENWORTH C500 in its New Car Assessment Program.

Technical Service Bulletins for the 2017 KENWORTH C500

PACCAR Incorporated has issued 2 technical service bulletins (TSBs) for the 2017 KENWORTH C500. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

26-037 — EQUIPMENT ADAPTIVE/MOBILITY

Fix-As-Fail - Prior versions of Eaton Endurant transmission software may be prone to setting Linear Clutch Actuator (LCA) fault codes leading to possible LCA hardware replacement.

34-058 — ELECTRICAL SYSTEM:12V/24V/48V BATTERY

Non-safety Campaign: Some vehicles were equipped with a power fuse harness covered with an aluminum-faced tape in the battery box area.

NHTSA Investigations for the 2017 KENWORTH C500

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the KENWORTH C500

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Other KENWORTH Models

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