2012 KENWORTH C500 — Problems, Recalls & Safety Data
N/A
Safety Rating
1
Owner Complaint
3
Recalls
2
Service Bulletins
0
Investigations
Overview of the 2012 KENWORTH C500
The 2012 KENWORTH C500 has received a total of 1 safety complaint filed with the National Highway Traffic Safety Administration (NHTSA). There have been 3 recall campaigns affecting this vehicle, covering issues with SERVICE BRAKES, AIR:SUPPLY:RESERVOIR/TANK, VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR, SERVICE BRAKES, AIR:SLACK ADJUSTERS. 2 technical service bulletins have been issued by PACCAR Incorporated for this model year. The most commonly reported problem area is the Wheels (1 complaint).
Recalls for the 2012 KENWORTH C500
NHTSA has recorded 3 recalls for the 2012 KENWORTH C500, potentially affecting up to 106,023 vehicles.
Recall 24V145000 — SERVICE BRAKES, AIR:SUPPLY:RESERVOIR/TANK
| 936 vehicles affected
Defect: PACCAR Incorporated (PACCAR) is recalling certain 2009-2021 Kenworth C500, 2012-2021 Kenworth T440, 2009-2015 Kenworth T660, 2015-2024 Kenworth T680, 2009-2024 Kenworth T800, 2009-2020 Kenworth T370, 2014-2023 Kenworth T880, 2011-2016 Kenworth T470, 2023 Kenworth T480, and 2009-2019 Kenworth W900 vehicles. The air tanks have an insufficient volume of air for the brake system. As such, these vehicles fail to comply with the...
Consequence: Insufficient air volume can reduce braking performance and increase the risk of a crash.
Remedy: Dealers will install the correct volume air tanks, free of charge. Owner notification letters were mailed August 12, 2024. Additional owner notification letters were mailed October 27, 2025. Owners may contact PACCAR customer service at 1-425-828-5888. PACCAR's number for this...
View full details →Recall 15V271000 — VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
| 104,807 vehicles affected
Defect: PACCAR Incorporated (PACCAR) is recalling certain model year 2011-2016 Kenworth T270, T370, T440, T470, C500, C540, C550, T660, T800, W900, and 963 trucks manufactured November 1, 2010, to April 6, 2015. In the affected trucks, water may leak into the wiper motor.
Consequence: As water leaks in, the wiper may cease to function on the 'intermittent' setting, reducing the driver's visibility and increasing the risk of a crash. Additionally, the water may cause corrosion which, over time, may result in an electrical short, increasing the risk of a fire.
Remedy: PACCAR is still developing and testing a remedy. The recall is expected to begin in July 2015. An interim letter was sent to owners on July 2, 2015. The recall began on September 2, 1015. Owners may contact Kenworth customer...
View full details →Recall 11V157000 — SERVICE BRAKES, AIR:SLACK ADJUSTERS
| 280 vehicles affected
Defect: PACCAR IS RECALLING CERTAIN MODEL YEAR 2011-2012 KENWORTH T270/370, T440/T470, T800, T660, W900 AND C500 VEHICLES MANUFACTURED BETWEEN OCTOBER 18, 2010, AND JANUARY 28, 2011. CERTAIN CAST IRON SLACK ADJUSTER HOUSINGS, WHICH TRANSMIT BRAKING FORCE FROM THE BRAKE CHAMBER PUSH ROD TO THE BRAKE CAM TUBE, MAY INCLUDE A FLOW NOTCH IN THE HANDLE PORTION OF THE HOUSING DUE TO...
Consequence: IF THE SLACK ADJUSTER HOUSING WERE TO FRACTURE, THE WHEEL BRAKE TO WHICH THE SLACK ADJUSTER HOUSING IS ATTACHED WOULD NO LONGER FUNCTION, WHICH COULD INCREASE VEHICLE STOPPING DISTANCES, AND IF MOUNTED ON THE STEER AXLE, COULD CAUSE THE VEHICLE TO PULL TO ONE SIDE DURING BRAKING, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL INSPECT AND REPLACE THE SLACK ADJUSTER HOUSING AS NECESSARY. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 30, 2011. OWNERS MAY CONTACT KENWORTH AT 425-828-5440.
View full details →Owner Complaints for the 2012 KENWORTH C500
1 complaint has been filed with NHTSA for the 2012 KENWORTH C500. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Wheels | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
WE DID 20+ HOURS OF WORK ON THIS TRUCK AND ALL AFTER HOUR RATES. THIS COMPANY IS WITHHOLDING MONEY THEY OWED. WE HAVE ASKED TO WORK WITH US AND NOW THEY WILL NOT ANSWER ANY PHONE CALLS FROM US OR OUR LAWYERS. STOP THIS TRUCK. THEY OWE US $2850.00 THEY NEED TO BE STOPPED BEFORE THEY LIE OUT OF MONEY THEY OWE US. *TR
Safety Rating for the 2012 KENWORTH C500
NHTSA has not yet tested the 2012 KENWORTH C500 in its New Car Assessment Program.
Technical Service Bulletins for the 2012 KENWORTH C500
PACCAR Incorporated has issued 2 technical service bulletins (TSBs) for the 2012 KENWORTH C500. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
TIB-16-037 — SUSPENSION:FRONT:CONTROL ARM
KENWORTH: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. CORRECTION ON LISTED CHASSIS, AFTER NEWAY SUSPENSION CONTROL ARM PIVOT JOINT BOLT TORQUE WAS CHECKED AND INSPECTED. MODELS 2012 C500S, T800S, W900S. *PE
TIB-15-20 — STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
PACCAR SERVICE BULLETIN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. THE HYDRAULIC HOSE MAY HAVE BEEN IMPROPERLY ROUTED. KENWORTH C500. *RM
NHTSA Investigations for the 2012 KENWORTH C500
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the KENWORTH C500
- 2007 KENWORTH C500 — 1 complaint
- 2008 KENWORTH C500 — 0 complaints
- 2009 KENWORTH C500 — 0 complaints
- 2010 KENWORTH C500 — 1 complaint
- 2011 KENWORTH C500 — 0 complaints
- 2012 KENWORTH C500 (current)
- 2013 KENWORTH C500 — 0 complaints
- 2014 KENWORTH C500 — 0 complaints
- 2015 KENWORTH C500 — 0 complaints
- 2016 KENWORTH C500 — 0 complaints
- 2017 KENWORTH C500 — 0 complaints
Other KENWORTH Models
- KENWORTH T680 — 106 total complaints
- KENWORTH T2000 — 56 total complaints
- KENWORTH T800 — 49 total complaints
- KENWORTH W900 — 41 total complaints
- KENWORTH KENWORTH — 25 total complaints
- KENWORTH T600 — 21 total complaints
- KENWORTH T880 — 12 total complaints
- KENWORTH CONVENTIONAL — 11 total complaints