2022 JEEP GLADIATOR Service Brakes Problems

While my vehicle was still under factory warranty, a mechanical issue was diagnosed by the dealership and a replacement part was ordered. The part was placed on backorder, and I was advised I would be contacted once it arrived. I was never notified when the part became available. By the time I was contacted weeks later, the warranty period had expired. I immediately scheduled service once I learned the part was available. During the repair visit, I was informed that the prolonged delay resulted in additional damage, including components related to braking and sealing. These components are available for inspection and were identified by the servicing dealership. Brake system involvement raises safety concerns, as reduced braking effectiveness can increase stopping distance and risk to occupants and others. The condition was confirmed by dealership technicians during service. The issue was not caused by misuse and occurred due to a delayed repair...

When you place the vehicle in park it rolls which is very dangerous. You go to step out of the vehicle and it is rolling, yikes!! Can't reach anyone at Jeep.

Parking brake cable adjustment nut loosened itself, which caused park brake cable to fall out of connector underneath center console, causing park/emergency brake to completely fail. I reinstalled cable into bracket, set adjustment nut to manufacturer specification, and the park brake worked properly again. A few weeks later the adjustment nut once again loosened itself, causing the cable to dislodge and causing the park brake to fail once again. At this point I replaced the lock nut with an aftermarket fastener and brake is once again working as designed.