2018 JEEP CHEROKEE Electrical System Problems
182 NHTSA complaints on file
All Electrical System Complaints — Page 4
2018 JEEP 22000 MILES, HAS CONTINUED AND WORSENING SHIFTIER OR TRANSMISSION ISSUE WITH RED LIGHTS, NEEDS SERVICE AND LOCKS OUT TRANSMISSION CHANGES TO REGULATE SPEED. THIS HAS BEEN AT THE TWO DIFFERENT DEALERS WITH AN ONGOING SAFETY ISSUE. I AM A RETIRED NICB SPECIAL AGENT AND HAVE WORKED AUTO THEFT.
SERVICE SHIFTER LIGHTS AND WARNING COME ON RANDOMLY WHEN DRIVING. WHEN THE ERROR MESSAGE IS DISPLAYED, THERE IS NO WAY TO GET RID OF IT EXCEPT TURNING VEHICLE OFF AND ON. THE ERROR MESSAGE TAKES UP THE ENTIRE IN DASH SCREEN AND DOES NOT ALLOW FOR THE DIGITAL SPEEDOMETER TO BE SHOWN. THERE DOES NOT SEEM TO BE A PATTERN AS TO WHEN THIS OCCURS, HAS HAPPENED WHEN STARTING UP AND JUST RANDOMLY WHILE DRIVING (NOT SPECIFICALLY LINKED WITH A SPEED, DIRECTION, OR TURN).
THE "SERVICE SHIFTER" WARNING MESSAGE APPEARS IN THE "MESSAGE SCREEN" & YOU CANNOT CLEAR IT SO THE MPH & OTHER NEEDED DRIVING DATA IS UNAVAILABLE. ALSO ALL OF THE SHIFTER LIGHTS BECOME ILLUMINATED SO YOU CANNOT SEE WHAT GEAR THE TRANSMISSION IS IN. "CARGURUS.COM" HAS A LOT OF COMPLAINTS ON THIS SAFETY ISSUE. CAR IS IN MOTION & STATIONARY;.THE SHIFTER SERVICE MESSAGE APPEARS. IT 1ST OCCURRED YESTERDAY; 8/19/2019 TO ME. THIS IS A SAFET ISSUE BECAUSE MY MPH ETC IS UNAVAILABLE & I CANNOT VERIFY GEAR I AM IN. (DRIVE/REVERSE ETC)
SERVICE SHIFTER RANDOMLY POPS UP AND ALL LIGHTS ON SHIFTER GO RED HAPPENED OUT OF NOWHERE AND GOES AWAY U FOUND HUNDREDS OF NOT THOUSANDS WITH THE SAME PROBLEM!
SERVICE SHIFTER MESSAGE KEEPS APPEARING ON THE DASH AND ALL OF THE LIGHTS ON THE SHIFTER WILL TURN RED. HAS BEEN HAPPENING AT LEAST ONCE A DAY (SOMETIMES 4-5 TIMES) AND TYPICALLY HAPPENS WHEN I HIT A BUMP (NO MATTER HOW SMALL OR BIG). IT CAN ALSO SOMETIMES HAPPEN WHEN YOU TAP THE SIDE OF THE CONSOLE. FORUMS ONLINE SUGGEST THAT THE ISSUE IS HAPPENING BECAUSE THE WIRES FROM THE SHIFTER KEEP BUMPING INTO CATALYTIC CONVERTER AND SHORTING (HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T68742_DS990296). I AM STILL ABLE TO DRIVE THE CAR WHEN IT HAPPENS, BUT IT IS INCREDIBLY ANNOYING BECAUSE I CANNOT SEE ANYTHING ON THE DASHBOARD.
THE BATTERY CONSTANTLY DIES WITHOUT ANY REASONING. I WILL PARK IT, AFTER IT SITS OVERNIGHT, IT DIES. MY NEIGHBOR HAS THE SAME YEAR MODEL JEEP I HAVE AND HIS STARTED DOING THE SAME THING LAST WEEK. AFTER SEARCHING ONLINE IT SEEMS TO BE A MAJOR ISSUE WITH 20Q7,2018 AND 2019 JEEP CHEROKEES.
"SERVICE SHIFTER" WARNING COMES ON AT RANDOM TIMES. LIGHTS ON SHIFTER ALL CAME ON. ONLY CAME ON WITH LEFT HAND TURNS. FIRST TIME IN HAPPENED I WAS ON AN INTERSTATE ON RAMP. HAS HAPPENED AT 5 MPH AND 70 MPH. PULL OVER PUT IN PARK, SHUT OFF ENGINE, WAIT A MINUTE, RESTART VEHICLE AND EVERYTHING IS FINE FOR A WHILE. IT CAN BE DAYS BETWEEN OR 3 TIMES IN A 5 MINUTE DRIVE. UP TO 9 TIMES IT HAS HAPPENED.
SERVICE SHIFTER WARNING KEEPS COMING ON AND ALL PARK NUTURAL REV ALL LIGHT UP AT THE SAME TIME.TRANSMISSION BUCKS FEELS LIKE BEING REAR ENDED.BEEN TO THE DEALERSHIP MANY TIMES GOING TO KEEP GOING BACK WHILE IM STILL UNDER WARRANTY.HAPPENS STATIONARY AND WHILE DRIVING MOSTLY ON THE FREEWAY WHERE YOU HAVE TO PULL OVER TURN OFF AND TRY TO LET IT RESET.A DANGEROUS SITUATION.
I WAS DRIVING UP THE INTERSTATE AND I HEARD A DING. THE DISPLAY SAID " SERVICE SHIFTER" AND ALL THE LIGHTS ON MY GEAR SHIFT PNRD WERE ALL LIT UP RED. COULD NOT CLEAR DISPLAY. PARKED AND TURNED IGNITION OFF AND BACK ON AND IT CLEARED.
WHILE I WAS DRIVING ON A CITY STREET TO GET TO THE HIGHWAY ALMOST 5 HOURS AWAY FROM MY HOUSE MY DASH SCREEN POPPED UP WITH A WARNING SAYING THAT MY SHIFTER NEEDED SERVICED... WHEN I LOOKED AT THE GEAR SHIFTER ALL OF THE LIGHTS WERE LIT UP(P,R,N&D)...I FREAKED OUT AND PULLED OFF AT A GAS STATION PUT IT IN PARK TURNED OFF THE IGNITION AND WAITED A MINUTE... WHEN I STARTED THE CAR BACK UP ALL OF THE LIGHTS SHUT OFF AND IT WAS FINE... I HAVE NO IDEA WHAT CAUSED IT TO HAPPEN IT LITERALLY HAPPENED OUT OF NOWHERE...
THE 'SERVICE SHIFTER' WAS DISPLAYED ON THE DASHBOARD AND ALL THE LIGHTS ON THE SHIFTER WERE ON. I HAD TO SHUT OFF THE CAR AND TURN IT BACK ON TO MAKE THE LIGHTS GO OFF, BUT AFTER A FEW MILES THE LIGHTS CAME BACK ON. THE DRIVER SEAT POWER SWITCH HAS STOPPED WORKING TWO TIMES. I HAD IT REPLACED THE FIRST TIME AND NOT EVEN A YEAR LATER IT STOPPED WORKING AGAIN.
"SERVICE SHIFTER" APPEARED ON MY DASHBOARD. THE GEARS ALL WENT RED. THE CAR WAS ABLE TO MOVE AS NORMAL, BUT THE MESSAGE WAS STILL THERE. I TURNED THE CAR OFF AND RESTARTED AND THE MESSAGE WENT AWAY.
I WAS COMPLETING A TURN WHEN THE VEHICLE LOST ALL POWER AND SHUT COMPLETELY OFF CAUSING ME TO LOOSE CONTROL OF THE VEHICLE AND HIT A CURB. VEHICLE WAS THEN TOWED TO DEALERSHIP WHERE I WAS ADVISED THIS HAPPENED DUE TO A SAFETY FEATURE OF MY CAR . WHEN THE CAR IS LOW ON OIL WHEN YOU TURN IT THROWS OFF THE OIL PRESSURE SENSOR SO THE ENGINE DOESN'T BLOW UP . MY LAST OIL CHANGE WAS IN FEB MY CAR IS COMPLETELY OUT OF OIL AND NO CHECK OIL LIGHT APPEARED .
MY SHIFTER CAME ON WHILE IN PARK WITH THE PARK, REVERSE, NUETRAL, AND DRIVE ALL LIGHTING UP. HAVE SEEN THIS AS AN ISSUE IN OTHER LATER YEARS BUT, I BELIEVE THERE IS A MALFUNCTION SOMEWHERE WITHIN THE ELECTRICAL OR SOMETHING. MY CAR IS NEW WITH LOW MILES THIS SHOULDN'T BE HAPPENING.
RECIEVED A "SERVICE SHIFTER" MESSAGE AND ALL THE LIGHTS NEAR THE SHIFTER WERE LUMINATED RED
- 2.4L EXCESSIVE OIL CONSUMPTION - NEW ENGINE AT 8K MILES - EMISSIONS ISSUES TRIPPING THE CHECK ENGINE LIGHT - AIR CONDITIONER WENT OUT - COMPUTER/ELECTRICAL ISSUES WITH DASH AND INTERIOR - TRANSMISSION STALLING IN TRAFFIC. - CANNOT MAINTAIN SPEED WITH CRUISE CONTROL - ONCE PARTS ARE REMOVED FOR REPAIR THEY CANNOT BE REPLACED PROPERLY AND END UP FALLING OFF. FCA AMERICA KNOW ABOUT ALL THESE ISSUES AND CONTINUES TO PRODUCE THESE CARS AT A PRICE WAY ABOVE THEIR VALUE. BOTTOM LINE THEY ARE A FRAUDULENT BUSINESS THAT IS PRODUCING CRAPPY VEHICLES.
THE SERVICE SHIFTER LIGHT COMES ON AND ALL GEARS ARE SHOWING UP IN RED WHILE DRIVING. TURNING THE VEHICLE OFF THEN BACK ON SETS THE GEAR BACK TO NORMAL FOR ONLY A FEW MINUETS, THEN SERVICE INDICATOR LIGHT COMES BACK ON WITH ALL GEARS ILLUMINATED IN RED. THE JEEP HAS THE TENDENCY TO JERK FORWARD WHEN PLACED INTO PARK AND ALSO DURING ACCELARATION THE TRANSMISSION SEEMS TO LAG CAUSING A JERKING MOTION IN MY JEEP.
SERVICE SHIFTER LIGHT CAME ON AT 11,450 MILES.
WHILE I WAS DRIVING DOWN I95 - THE GEARSHIFT FROZE UP AND THE ENTIRE GEARSHAFT TURNED RED. I WAS UNABLE TO SHIFT GEARS UNTIL I WAS ABLE TO SLOW DOWN / COME TO A STOP ON THE SIDE OF AN EXIT ROAD. THIS HAS HAPPENED A TOTAL OF TWO TIMES ON SEPARATE OCCASIONS - ONCE THREE MONTHS AFTER THE DEALERSHIP CLAIMED THEY FIXED THE ISSUE.
VEHICLE WILL STALL DEALERSHIP CLAIMS BATTERY IS NOT CHARGING COMPUTER CHECK SHOWS MULTIPLE LOW VOLTAGE CODES
RADIO CUTS IN AND OUT SINCE THE DAY I BOUGHT THE CAR. DEALERS SAY THEY CANNOT FIND ANYTHING WRONG.
ALL SERVICE LIGHTS ARE FLASHING WHEN CAR IS STARTED.
THE CAR HAS START UP PROBLEMS, THE CAR STALL AND JERKS WHEN BREAKING. THE BATTERY ON CHARGES TO 45% ( THIS IS A NEW CAR). THE ENGINE WAS SMOKING PURFUSLY LIKA AN 1980S CAR. ALL LIGHT FLICKER IN THE CAR AMD NOW THE CAR IS UNDRIVABME WITH NO HELP FROM DEALSHIP OR FINANCE. ITS LIKE I'M ON ME OWN STUCK WITH A LEMON.
FOR THE PAST THREE MONTHS SINCE LABOR DAY OF 2018, MY 2018 JEEP CHEROKEE LATITUDE HAS NOT STARTED ON SEVERAL OCCASIONS. EVENTUALLY IT DOES START BUT IT WILL ALWAYS SAY, "CANNOT READ KEY FOB". I HAVE DISCOVERED THAT IT'S WORSE WHEN I USE THE REMOTE START TO WARM IT UP. WHAT'S REALLY WEIRD IS THAT I HAVE DISCOVERED THAT WHEN I GET OUT OF MY VEHICLE AND GO TO THE BACK HATCH AND USE THE REMOTE TO LOCK AND UNLOCK THE DOORS, IT STARTS AFTER THAT. GO FIGURE. JUST THIS WEEK, THE DRIVER SIDE DOOR WOULDN'T SHUT TWICE WITHIN THREE DAYS. THE LATCH WAS STUCK. EVENTUALLY, AFTER TRYING JUST ABOUT EVERYTHING I COULD THINK OF LIKE TURNING THE VEHICLE ON AND OFF AND LOCKING AND UNLOCKING THE DOORS FROM THE INSIDE OF THE VEHICLE, I TRIED USING THE REMOTE TO LOCK AND UNLOCK THE DOORS, AND THEN THE DRIVER SIDE...
1.)THE DOOR KNOB/HANDLE IS BURNING HOT THAT YOU COULD HARDLY HANDLE IT OR GRAB IT. 2.) WHEN TURNING, THERE IS A SQUIZZING SOUND AT THE REAR WHEELS AND COULD HARDLY PULL FORWARD, SOMETHING LIKE HOLDING BACK. 3.) WHILE IN TOTAL STOP, ENGINE ON, THERE IS A CLICKING SOUND WHEN STEPPING ON BRAKE AND IT CAN ALSO FEEL THE CLICKING SOUND WHEN PLACING YOUR HAND AT THE SHIFT LEVER. WHAT IF MAKING A TURN, THEN IT WONT MOVE IN THE MIDDLE OF A BUSY RAOD? WHAT IF, WHILE DRIVING ON THE FREEWAY THE DRIVER SIDE BURNS,DRIVER CANNOT GET OUT.
AFTER STARTING THE CAR AND LEAVING MY DRIVEWAY FOR THE LAST 2DAYS, I GET ABOUT 1/2 MILE DOWN THE ROAD AND AN INDICATOR COMES ON TELLING ME THAT SHIFTING WHILE DRIVING CAN'T BE DONE. THE CAR SHUTS COMPLETELY DOWN AND I HAVE TO MAKE A SUDDEN STOP TO TURN THE KEY OFF. THE STEERINGWHEEL LOCKS UP MAKING IT IMPOSSIBLE TO GET OUT OF THE ROAD. WHEN I TRY TO RESTART, IT ACTS LIKE STARTER IS FIGHTING TO TURN ON. I HAVE TO GIVE IT FUEL TO GET IT TO START. THEN I DON'T HAVE PROBLEMS THE REST OF THE DAY
MONDAY‎, ‎AUGUST‎ ‎13‎, ‎2018 THE JEEP CHEROKEE WAS IN FOR ITS FIRST OIL CHANGE. MINUTES AFTER RECEIVING THE VEHICLE FROM THE OIL CHANGE AND DRIVING OFF THE DEALER LOT AT 10:07 AM RECEIVED THE CHARGING/BATTERY INDICATOR ALONG WITH THE AUTO START/STOP ERROR INDICATOR. SECONDS LATER WHEN TRYING TO TURN THE JEEP BECAME VERY DIFFICULT TO TURN. THE VEHICLE BEGAN TO EMIT A BUNCH OF SMOKE. WHEN WE RETURNED TO THE SERVICE CENTER AT THE DEALER, IT WAS EXPLAINED THAT A FAULTY O-RING ON THE OIL FILTER CAUSED THE LOSS OF 2 QUARTS OF OIL. SMOLICH MOTORS SERVICE CENTER FAILED TO NOTE THE AUTO START STOP ERROR AND NO ERROR WAS PRESENT AFTER THE LOSS OF OIL WAS REPLENISHED AND WE RECEIVED THE VEHICLE BACK DESPITE BEING SHOWN THE PICTURE OF THE ERROR. THEY DID NOTE THE O-RING FAILURE AND THE LOSS OF 2 QUARTS OF OIL ON THE SERVICE ORDER...
WHILE DRIVING CAR COMPLETELY LOSES ALL POWER. BECOMES DIFFICULT TO CONTROL. CANNOT BE STEERED OR MOVED. TURNING ONTO A STREET AT LOW SPEED IN A VERY BUSY INTERSECTION WITH STREETCAR TRACKS. CAR COMPLETELY SHUT DOWN AND BECAME INOPERABLE. VEHICLE STUCK IN TRAFFIC WITH STREETCAR AND TRUCKS ALMOST HITTING IT FROM BEHIND. COULD NOT BE PUSHED. *DT UPDATED 10/18/18*JB
WHILE TURNING INTO ONCOMING TRAFFIC IN MOTION , THE VEHICLE STOPPED ON THE HIGHWAY WHILE VEHICLES WHERE COMING AT HIGH SPEEDS NEARLY CAUSING FATAL ACCIDENTS! WHILE STOPPED AT A LIGHT AS I WAS PROCEEDING THROUGH THE LIGHT THE CAR SHUT OFF AGAIN ALMOST CAUSING ME TO BE REAR ENDED. *TT *TR
CRUISE CONTROL KEEPS COMING ON AND OFF. 2.4ML ENGINE STALLS A LOT HARD TO STOP CAR WITH CRUISE CONTROL ON AND IT'S GOES IN AND OUT ON ITS OWN
I PURCHASE THE VEHICLE NEW ON MARCH 30. ON SUNDAY, APRIL 1 THE CAR AUTOMATICALLY WENT INTO PARK ASSIST MODE WITHOUT THE BUTTON BEING PUSHED. THIS HAPPENED WHILE DRIVING 50 MPH DOWN THE HIGHWAY CAUSING THE TRANSMISSION TO SHIFT INTO NEUTRAL. IT WOULD NOT SHIFT BACK TO DRIVE. WE HAD TO PULL OVER AND TURN THE ENGINE OFF AND RESTART THE VEHICLE TO GET THE CAR TO GO IN DRIVE AGAIN. LUCKILY WE WERE IN AN OUTSIDE LANE AND COULD PULL OVER TO THE EDGE OF THE HIGHWAY. IT IS SCARY TO THINK WHAT COULD HAVE HAPPENED HAD WE BEEN IN THE MIDDLE OF RUSH HOUR TRAFFIC ON THE INTERSTATE. *TT *TR
GOING 65 IN THE HIGHWAY IN THE MIDDLE LANE, THE PARK ASSIST SUDDENLY KICKED IN WITHOUT WARNING AND SHIFTED THE VEHICLE INTO NEUTRAL. AFTER DRIFTING TO THE SHOULDER, THE CAR WOULD NOT ENGAGE INTO DRIVE AGAIN. THE CAR IS LESS THAN A MONTH OLD.
Other 2018 JEEP CHEROKEE Problem Areas
Power Train
269 complaints
Unknown Or Other
170 complaints
Engine
153 complaints
Service Brakes
33 complaints
Steering
28 complaints
Fuelpropulsion System
25 complaints
Vehicle Speed Control
19 complaints
Air Bags
15 complaints
Electronic Stability Control Esc
15 complaints
Suspension
8 complaints
Forward Collision Avoidance Automatic Emergency Braking
4 complaints
Engine And Engine Cooling
3 complaints
Seat Belts
3 complaints
Structurebody
3 complaints
Back Over Prevention Warnings
2 complaints
Forward Collision Avoidance Adaptive Cruise Control
2 complaints
Parking Brake
2 complaints
Visibilitywiper
2 complaints
Wheels
2 complaints
Electrical System12v24v48v Battery
1 complaint
Electrical Systemsoftware
1 complaint
Engine And Engine Coolingengineoillubrication
1 complaint
Equipmentelectricalnavigational Systemglobal Positioning System
1 complaint
Exterior Lighting
1 complaint
Lane Departure Warning
1 complaint
Power Trainaxle Assembly
1 complaint
Seats
1 complaint
Service Brakes Hydraulic
1 complaint
Suspensionfrontcontrol Armupper Ball Joint
1 complaint