2018 JEEP CHEROKEE Engine And Engine Cooling Problems

The contact owns a 2018 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 25V011000 (Power Train); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The “Check 4WD” warning light was illuminated, and the Auto START/STOP system failed to restart the vehicle. The contact would disengage the parking brake, place the vehicle in park, and restart the vehicle to continue driving. The failure was intermittent. The contact stated that water was leaking into the cabin from the sunroof, causing a shortage in the electrical system. The vehicle was towed to the dealer, who had repaired the electrical system, including systems with the starter. The dealer confirmed that parts for the repair of NHTSA Campaign Number: 25V011000 (Power Train) were unavailable. The contact was able to start the vehicle; however, the Auto...

The contact owns a 2018 Jeep Cherokee. The contact stated that while stopped at a red light and upon taking her foot off of the brake pedal, a message appeared on the instrument panel that stated "shift to park or neutral plus brake plus select a gear". No warning lights were illuminated. The contact was forced to restart the vehicle in order to continue driving. The local dealer was not contacted. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 80,899.

The contact owns a 2018 Jeep Cherokee. The contact stated while driving 45 MPH, the contact smelled a burning odor. There were no warning lights illuminated. The contact took the vehicle to an independent mechanic who diagnosed the vehicle with oil filter housing cooler unit failure. The vehicle was repaired by a mobile independent mechanic with a part that the contact had purchased on Amazon. The contact stated that recently the vehicle was taken for maintenance, and the vehicle was diagnosed with oil filter housing cooler unit failure. The vehicle was not repaired for the most recent failure. The dealer was not made aware of the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 122,000.