2019 JAYCO MELBOURNE — Problems, Recalls & Safety Data
N/A
Safety Rating
1
Owner Complaint
4
Recalls
2
Service Bulletins
0
Investigations
Overview of the 2019 JAYCO MELBOURNE
The 2019 JAYCO MELBOURNE has received a total of 1 safety complaint filed with the National Highway Traffic Safety Administration (NHTSA). There have been 8 recall campaigns affecting this vehicle, covering issues with POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:PARK PAWL. 2 technical service bulletins have been issued by Jayco, Inc. for this model year. The most commonly reported problem area is the Equipment (1 complaint).
Recalls for the 2019 JAYCO MELBOURNE
NHTSA has recorded 8 recalls for the 2019 JAYCO MELBOURNE, potentially affecting up to 13,427 vehicles.
Recall 23V081000 — POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:PARK PAWL
| 2,845 vehicles affected
Defect: Jayco, Inc. (Jayco) is recalling certain 2019-2023 Entegra Launch, Launch LE, Qwest, Jayco Melbourne, Melbourne Prestige, Terrain, and Terrain LE motorhomes. The guide bushing on the parking pawl may fatigue, which can cause the parking pawl not to engage and result in a vehicle rollaway.
Consequence: Vehicle rollaway increases the risk of a crash.
Remedy: Dealers will update the software of the electronic stability, transmission control, direct select module, and electronic ignition switch control units, free of charge. Owner notification letters were mailed March 8, 2023. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's...
View full details →Recall 23V081000 — POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:PARK PAWL
| 2,845 vehicles affected
Defect: Jayco, Inc. (Jayco) is recalling certain 2019-2023 Entegra Launch, Launch LE, Qwest, Jayco Melbourne, Melbourne Prestige, Terrain, and Terrain LE motorhomes. The guide bushing on the parking pawl may fatigue, which can cause the parking pawl not to engage and result in a vehicle rollaway.
Consequence: Vehicle rollaway increases the risk of a crash.
Remedy: Dealers will update the software of the electronic stability, transmission control, direct select module, and electronic ignition switch control units, free of charge. Owner notification letters were mailed March 8, 2023. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's...
View full details →Recall 23V081000 — POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:PARK PAWL
| 2,845 vehicles affected
Defect: Jayco, Inc. (Jayco) is recalling certain 2019-2023 Entegra Launch, Launch LE, Qwest, Jayco Melbourne, Melbourne Prestige, Terrain, and Terrain LE motorhomes. The guide bushing on the parking pawl may fatigue, which can cause the parking pawl not to engage and result in a vehicle rollaway.
Consequence: Vehicle rollaway increases the risk of a crash.
Remedy: Dealers will update the software of the electronic stability, transmission control, direct select module, and electronic ignition switch control units, free of charge. Owner notification letters were mailed March 8, 2023. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's...
View full details →Recall 23V081000 — POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:PARK PAWL
| 2,845 vehicles affected
Defect: Jayco, Inc. (Jayco) is recalling certain 2019-2023 Entegra Launch, Launch LE, Qwest, Jayco Melbourne, Melbourne Prestige, Terrain, and Terrain LE motorhomes. The guide bushing on the parking pawl may fatigue, which can cause the parking pawl not to engage and result in a vehicle rollaway.
Consequence: Vehicle rollaway increases the risk of a crash.
Remedy: Dealers will update the software of the electronic stability, transmission control, direct select module, and electronic ignition switch control units, free of charge. Owner notification letters were mailed March 8, 2023. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's...
View full details →Recall 20V388000 — STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
| 666 vehicles affected
Defect: Jayco, Inc. (Jayco) is recalling certain 2019-2021 Entegra Qwest and Jayco Melbourne and Melbourne Prestige motorhomes built on Mercedes-Benz Sprinter chassis. The rear part of the fender liner on the front axle may contact and chafe the brake hose, possibly resulting in a loss of brake fluid.
Consequence: Loss of brake fluid can extend the distance needed to stop the vehicle, increasing the risk of a crash.
Remedy: Jayco will notify owners, and Mercedes Sprinter dealers will inspect and replace the brake hoses, and the fender liners will be modified, free of charge. The recall began July 14, 2020. Owners may contact Jayco customer service at 1-800-517-9137.
View full details →Recall 20V388000 — SERVICE BRAKES, AIR:SUPPLY:HOSES, LINES/PIPING, AND FITTINGS
| 666 vehicles affected
Defect: Jayco, Inc. (Jayco) is recalling certain 2019-2021 Entegra Qwest and Jayco Melbourne and Melbourne Prestige motorhomes built on Mercedes-Benz Sprinter chassis. The rear part of the fender liner on the front axle may contact and chafe the brake hose, possibly resulting in a loss of brake fluid.
Consequence: Loss of brake fluid can extend the distance needed to stop the vehicle, increasing the risk of a crash.
Remedy: Jayco will notify owners, and Mercedes Sprinter dealers will inspect and replace the brake hoses, and the fender liners will be modified, free of charge. The recall began July 14, 2020. Owners may contact Jayco customer service at 1-800-517-9137.
View full details →Recall 20V327000 — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
| 666 vehicles affected
Defect: Jayco, Inc. (Jayco) is recalling certain 2019-2020 Entegra Qwest and 2019-2021 Jayco Melbourne and Melbourne Prestige Class C motorhomes built on Mercedes-Benz Sprinter chassis. The Operator's Manual may not contain the correct information about how the automatic parking function ("Auto-P") operates.
Consequence: If the driver relies on the Auto-P function as described in the Operator's Manual, vehicle rollaway or movement may occur, increasing the risk of a crash.
Remedy: Jayco will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will provide the correct description of the Auto-P function for the Operator's Manual, free of charge. This recall began May 19, 2020. Owners may contact Jayco customer service at 1-800-517-9137...
View full details →Recall 18V451000 — EQUIPMENT:OTHER:LABELS
| 49 vehicles affected
Defect: Jayco, Inc. (Jayco) is recalling certain 2018-2019 Jayco Alante, Precept, Seneca, Redhawk, and Melbourne motorhomes. The Cargo Carrying Capacity (CCC) label incorrectly overstates the cargo capacity, potentially causing the vehicle to be overloaded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 120, "Wheels and Rims - Other than Passenger Cars."
Consequence: An overloaded vehicle has an increased risk of a crash.
Remedy: Jayco will notify owners, and will provided a corrected CCC label, free of charge. The recall began on August 22, 2018. Owners may contact Jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9903405.
View full details →Owner Complaints for the 2019 JAYCO MELBOURNE
1 complaint has been filed with NHTSA for the 2019 JAYCO MELBOURNE. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Equipment | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
TL* THE CONTACT OWNS A 2019 JAYCO MELBOURNE PRESTIGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V845000 (EQUIPMENT) HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED DUNLAP FAMILY RV OF CHATTANOOGA DEALER, 360 INDUSTRIAL BLVD, RINGGOLD, GA 30736, AND WAS INFORMED PART WAS NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND INFORMED THE CONTACT PART WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCE A FAILURE. THE VIN WAS NOT AVAILABLE.
Safety Rating for the 2019 JAYCO MELBOURNE
NHTSA has not yet tested the 2019 JAYCO MELBOURNE in its New Car Assessment Program.
Technical Service Bulletins for the 2019 JAYCO MELBOURNE
Jayco, Inc. has issued 2 technical service bulletins (TSBs) for the 2019 JAYCO MELBOURNE. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
19-026 — EXTERIOR LIGHTING
Sprinter Chassis - False error message displayed on dash - when tailights are working
19-026 TSB Order — EXTERIOR LIGHTING
Sprinter Chassis - False error message displayed on dash - when tailights are working
NHTSA Investigations for the 2019 JAYCO MELBOURNE
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the JAYCO MELBOURNE
- 2016 JAYCO MELBOURNE — 0 complaints
- 2018 JAYCO MELBOURNE — 0 complaints
- 2019 JAYCO MELBOURNE (current)
- 2020 JAYCO MELBOURNE — 3 complaints
- 2021 JAYCO MELBOURNE — 1 complaint
- 2022 JAYCO MELBOURNE — 0 complaints
- 2023 JAYCO MELBOURNE — 0 complaints
Other JAYCO Models
- JAYCO EAGLE — 67 total complaints
- JAYCO PRECEPT — 66 total complaints
- JAYCO JAYCO — 64 total complaints
- JAYCO DESIGNER — 43 total complaints
- JAYCO GREYHAWK — 30 total complaints
- JAYCO SENECA — 29 total complaints
- JAYCO ALANTE — 23 total complaints
- JAYCO JAY FLIGHT — 18 total complaints