Recall 20V327000 — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL Defect in 2019-2021 ENTEGRA QWEST
RECALL This recall affects up to 666 vehicles.
Recall Summary
| NHTSA Campaign | 20V327000 |
| Manufacturer | Jayco, Inc. |
| Vehicles Affected | 666 |
| Component | EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL |
| Date Notified | |
| Affected Vehicles |
Defect Description
Jayco, Inc. (Jayco) is recalling certain 2019-2020 Entegra Qwest and 2019-2021 Jayco Melbourne and Melbourne Prestige Class C motorhomes built on Mercedes-Benz Sprinter chassis. The Operator's Manual may not contain the correct information about how the automatic parking function ("Auto-P") operates.
Safety Consequence
If the driver relies on the Auto-P function as described in the Operator's Manual, vehicle rollaway or movement may occur, increasing the risk of a crash.
Remedy
Jayco will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will provide the correct description of the Auto-P function for the Operator's Manual, free of charge. This recall began May 19, 2020. Owners may contact Jayco customer service at 1-800-517-9137 or Sprinter service at 1-877-762-8267. The booklet with correct information is also available online, free of charge.
Related Recalls for ENTEGRA
| Campaign | Vehicle | Component | Date | Affected |
|---|---|---|---|---|
| 25V847000 | 2026 ENTEGRA QWEST | EQUIPMENT:OTHER:LABELS | 7 | |
| 25V743000 | 2026 ENTEGRA ASPIRE | EQUIPMENT:RECREATIONAL VEHICLE/TRAILER | 144 | |
| 25V736000 | 2026 ENTEGRA CONDOR | EQUIPMENT:OTHER:LABELS | 100 | |
| 25V285000 | 2025 ENTEGRA LAUNCH | EQUIPMENT:ELECTRICAL:ACCESSORY GENERATOR:OUTLETS/RECEPTACLE | 65 | |
| 25V241000 | 2025 ENTEGRA ANTHEM | FUEL SYSTEM, DIESEL | 34 | |
| 25V205000 | 2024 ENTEGRA ANTHEM | FUEL SYSTEM, DIESEL:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS | 34 | |
| 25V145000 | 2024 ENTEGRA CONDOR | EQUIPMENT:OTHER:LABELS | 15 | |
| 25V072000 | 2022 ENTEGRA LAUNCH LE | FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY | 1,106 | |
| 24V762000 | 2021 ENTEGRA ETHOS LI | EQUIPMENT:OTHER:LABELS | 2,044 | |
| 24V641000 | 2024 ENTEGRA ETHOS LI | BACK OVER PREVENTION: SENSING SYSTEM: CAMERA | 1,245 |