2017 JAYCO FIFTH WHEEL PINNACLE — Problems, Recalls & Safety Data

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N/A

Safety Rating

21

Owner Complaints

2 Crashes

2

Recalls

ACTIVE RECALL

2

Service Bulletins

0

Investigations

Overview of the 2017 JAYCO FIFTH WHEEL PINNACLE

The 2017 JAYCO FIFTH WHEEL PINNACLE has received a total of 21 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 2 recall campaigns affecting this vehicle, covering issues with EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS, SUSPENSION. 2 technical service bulletins have been issued by Jayco, Inc. for this model year. The most commonly reported problems involve the Suspension (11 complaints), Service Brakes (4 complaints), and Wheels (3 complaints).

Recalls for the 2017 JAYCO FIFTH WHEEL PINNACLE

NHTSA has recorded 2 recalls for the 2017 JAYCO FIFTH WHEEL PINNACLE, potentially affecting up to 88,557 vehicles.

Recall 21V425000 — EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS

| 87,649 vehicles affected

Defect: Jayco, Inc. (Jayco) is recalling certain 2017-2018 Jayco Designer, 2017-2021 Eagle HT, Eagle, Jay Feather, Jay Flight SLX, Jay Flight, North Point, Octane Superlite, Pinnacle, White Hawk, 2017-2020 Eagle HT, 2018-2021 Jay Flight Bungalow, 2017-2019 Octane, and 2019-2020 Eagle HTX travel trailers and fifth wheels equipped with a Winntec model 6020 two-stage propane regulator. The regulator may fail, causing an...

Consequence: Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.

Remedy: Dealers will replace the regulator and test the propane system for leaks, free of charge. Owner notification letters were mailed August 3, 2021. Owners may contact Jayco customer service at 1-800-283-8267.

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Recall 19V702000 — SUSPENSION

| 908 vehicles affected

Defect: Jayco, Inc. (Jayco) is recalling certain 2017 Pinnacle Fifth Wheel trailers. The suspension on these vehicles may allow the tires to contact the structure when under a certain load, which can cause damage to the tires.

Consequence: If the tire becomes damaged, causing premature tire wear, it can cause loss of vehicle control and increase the risk of a crash.

Remedy: Jayco will notify owners, and dealers will inspect the condition of the leaf spring, rubber equalizer and bump stop clearance, and provide replacement of the leave spring or rubber equalizer if necessary. This repair will be done free of charge....

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Owner Complaints for the 2017 JAYCO FIFTH WHEEL PINNACLE

21 complaints have been filed with NHTSA for the 2017 JAYCO FIFTH WHEEL PINNACLE. Below is a breakdown by vehicle component.

Most Recent Complaints

#11468735 | STRUCTURE:BODY | | N/A miles
Jayco 5th wheel trailers Lippert (LCI Industries) RV Frames have a significant engineering flaw resulting in excessive flex in the front section incorporating the hitch/pinbox, which results in cracked frames, stress cracking in sidewalls and seam separation at joints causing further damage from water intrusion. It is also noted in their own report, that the bolts supporting the fiberglass sidewalls are not large enough to support those sidewalls. This flex and frame cracking cause potential safety hazards due to decreased structural integrity of the frame and structure, leading to a potential hazard on the highway. This has been an issue on 5th wheel trailers for some 20 years, as evidenced by NHTSA ID Number 10208077, in which Manufacturer communication Number 22-043 was released. This notice releases repair instructions on how to remedy the problem on all trailers manufactured before 2021. This notice applies to Jayco Trailers but is common to all Lippert 5th wheel frames across various manufacturers. If you report the stress crack in sidewall before the end of warranty, Jayco pays to have the unit returned to the factory to have major repairs accomplished and pay to return the unit to the customer. If you are out of warranty, as is my case when I reported it, by 1 yr 5 months, they refuse responsibility for any design flaws, and you are responsible for the enormous cost of the repair. I have the well-known stress crack in the sidewall, which continues to grow, exterior, as well as interior trim that will not stay in place after traveling which require constant resealing to prevent water intrusion, floor-to-frame bolts that pull through the frame and protrude through linoleum, front cap fiberglass spider webbing (repaired once under warranty, but has returned), and plastic edging on roof to protect EPDM material wrap to sidewall is pulling the staples from the underlayment as the structure flexes, which will eventually will lead to a compromised roof system
#11468735 | UNKNOWN OR OTHER | | N/A miles
Jayco 5th wheel trailers Lippert (LCI Industries) RV Frames have a significant engineering flaw resulting in excessive flex in the front section incorporating the hitch/pinbox, which results in cracked frames, stress cracking in sidewalls and seam separation at joints causing further damage from water intrusion. It is also noted in their own report, that the bolts supporting the fiberglass sidewalls are not large enough to support those sidewalls. This flex and frame cracking cause potential safety hazards due to decreased structural integrity of the frame and structure, leading to a potential hazard on the highway. This has been an issue on 5th wheel trailers for some 20 years, as evidenced by NHTSA ID Number 10208077, in which Manufacturer communication Number 22-043 was released. This notice releases repair instructions on how to remedy the problem on all trailers manufactured before 2021. This notice applies to Jayco Trailers but is common to all Lippert 5th wheel frames across various manufacturers. If you report the stress crack in sidewall before the end of warranty, Jayco pays to have the unit returned to the factory to have major repairs accomplished and pay to return the unit to the customer. If you are out of warranty, as is my case when I reported it, by 1 yr 5 months, they refuse responsibility for any design flaws, and you are responsible for the enormous cost of the repair. I have the well-known stress crack in the sidewall, which continues to grow, exterior, as well as interior trim that will not stay in place after traveling which require constant resealing to prevent water intrusion, floor-to-frame bolts that pull through the frame and protrude through linoleum, front cap fiberglass spider webbing (repaired once under warranty, but has returned), and plastic edging on roof to protect EPDM material wrap to sidewall is pulling the staples from the underlayment as the structure flexes, which will eventually will lead to a compromised roof system
#11432796 | SUSPENSION | | N/A miles
The contact owns a 2017 Jayco Pinnacle trailer. The contact stated that the leaf spring failed. The contact stated that the leaf springs were previously replaced under NHTSA Campaign Number: 20V091000 (Suspension) however, the repair did not correct the failure. The contact noticed that the rear driver’s side tires were touching each other. The contact inspected the tires and found that the leaf spring was fractured. The contact stated that a mechanic also inspected the driver’s side rear tires and verified that the leaf spring was fractured. The manufacturer was notified of the failure. The leaf spring was not replaced. A failure mileage was not provided.
#11403448 | STRUCTURE:BODY | | N/A miles
JAYCO HAS A DESIGN ENGINEERING FLAW THAT CAUSES EXCESSIVE FLEX IN THE HITCH BOX/FRONT SLIDE OUT AREA THAT CAUSES DAMAGE AND CRACKING TO THE SIDES OF THE TRAILER. THIS IS A POTENTIAL SAFETY ISSUE FOR THE HITCH PORTION AND A STRUCTURAL INTEGRITY ISSUE FOR THE FRAME OF THE TRAILER.
#11352481 | SUSPENSION | | 2,000 miles
THERE WAS A RECALL 1N OCTOBER 2019 RECALL NO. 19V-702. JAYCO WAS SUPPOSED TO FIX THE PROBLEMS BY REPLACING LEAF SPRING + A RUBBER BUMP STOP. THEY DID NOT REPLACE THE WEAK LEAF SPRINGS. AS A RESULT WE ENDED UP WITH A BROKEN SPRING ON ALONG TRIP THAT LED TO A COMPLETE FAILURE OF THE SUSPENSION SYSTEM. THIS COULD HAVE ENDED IN AN HORRIFIC TRAGEDY. WHY DID THE NOT FIX THIS? I AM HAVING IT TOWED TO A SHOP AND WILL FORWARD THE CAUSE DAMAGE FROM THE REPAIRS AND EXPLANATION + PICS WHEN THEY FINISH REPAIRING THIS.

View all Suspension complaints →

Safety Rating for the 2017 JAYCO FIFTH WHEEL PINNACLE

NHTSA has not yet tested the 2017 JAYCO FIFTH WHEEL PINNACLE in its New Car Assessment Program.

Technical Service Bulletins for the 2017 JAYCO FIFTH WHEEL PINNACLE

Jayco, Inc. has issued 2 technical service bulletins (TSBs) for the 2017 JAYCO FIFTH WHEEL PINNACLE. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

17-001 — ELECTRICAL SYSTEM

Motion sensor in front closet does not function due to wiring error made during manufacturing process.

17-001 — ELECTRICAL SYSTEM:WIRING

Motion sensor in front closet does not function due to wiring error made during manufacturing process.

NHTSA Investigations for the 2017 JAYCO FIFTH WHEEL PINNACLE

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the JAYCO FIFTH WHEEL PINNACLE

Other JAYCO FIFTH WHEEL Models

View all JAYCO FIFTH WHEEL models →

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