NHTSA Complaint #11352481 — 2017 JAYCO FIFTH WHEEL PINNACLE

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	11352481
Vehicle	2017 JAYCO FIFTH WHEEL PINNACLE
Component	SUSPENSION
Date of Incident	June 12, 2020
Date Filed	September 1, 2020
Mileage	2,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MO

Consumer Description

THERE WAS A RECALL 1N OCTOBER 2019 RECALL NO. 19V-702. JAYCO WAS SUPPOSED TO FIX THE PROBLEMS BY REPLACING LEAF SPRING + A RUBBER BUMP STOP. THEY DID NOT REPLACE THE WEAK LEAF SPRINGS. AS A RESULT WE ENDED UP WITH A BROKEN SPRING ON ALONG TRIP THAT LED TO A COMPLETE FAILURE OF THE SUSPENSION SYSTEM. THIS COULD HAVE ENDED IN AN HORRIFIC TRAGEDY. WHY DID THE NOT FIX THIS? I AM HAVING IT TOWED TO A SHOP AND WILL FORWARD THE CAUSE DAMAGE FROM THE REPAIRS AND EXPLANATION + PICS WHEN THEY FINISH REPAIRING THIS.

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