2003 JAGUAR VANDEN PLAS Engine Problems

I am writing to report a serious incident involving unsafe and negligent repair work performed by Arie Nol Auto Center Inc., an auto repair shop in Kentwood, Michigan. The shop’s conduct has not only caused personal distress but also raised significant public safety concerns. In December 2023, Arie Nol Auto Center diagnosed my 2003 Jaguar XJ8 Vanden Plas as needing a new water pump and mass airflow sensor. After allegedly making these repairs, the vehicle was parked in my garage. However, in May 2024, when I attempted to drive the vehicle, the engine warning light illuminated, and the oil system displayed dangerously low levels. Upon inspection, a retired mechanic discovered that the car had no oil, and the oil cooler bypass was missing. The vehicle leaked oil profusely, which could have led to a catastrophic engine failure or a road hazard. I believe the shop’s negligence could endanger not only...

URGENT....... TRAVELING @ 65 MPH IN THE HOV LANE OF THE 405 FREEWAY THE MIL ( MALFUNCTION INDICATOR LAMP ) SHOWED A TRANS FAULT, AND THE ENGINE WAS SHUT DOWN!!! I TURNED ON THE EMERGENCY FLASHERS, AND COASTEED TO A STOP. THERE WAS NOT A CHAIN REACTION EVENT. AFTER STOOPING I REMOVED THE KEY, AS A POSSIBLE IGNITION SWITCH OVER HEAT ISSUE , IT WAS NOT HOT. I REPLACED THE KEY AND TURNED THE IGNITION ON , AND THE ENGINE STARTED, I PLACED IT IN GEAR, AND THE VEHICLE MOVED FORWARD IN LIMP HOME MODE. I AM FAMILIAR WITH OBD 2, AND KNOW THAT NO SYSTEM SHOULD EVER SHUT THE ENGINE DOWN AT HIGHWAY SPEEDS. A SUBSEQUENT REVIEW ON GOOGLE SHOWED NUMERIOUS COMPLAINTS CONCERNING THE SAME PROBLEM, VEHICLE ENGINE SHUT DOWN AT HIGHWAY SPEEDS ! WHAT DO I WANT. I WANT THE NHTSA TO OPEN AN INVESTIGATION AS TO WHAT...