2020 ISUZU NPR HD — Problems, Recalls & Safety Data
N/A
Safety Rating
0
Owner Complaints
5
Recalls
1
Service Bulletin
0
Investigations
Overview of the 2020 ISUZU NPR HD
The 2020 ISUZU NPR HD has received a total of 0 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 8 recall campaigns affecting this vehicle, covering issues with SUSPENSION:REAR:SPRINGS:LEAF SPRING ASSEMBLY:U-BOLT, LEAF SPRING TO AXLE. 1 technical service bulletin have been issued by Isuzu Technical Center of America, Inc. for this model year.
Recalls for the 2020 ISUZU NPR HD
NHTSA has recorded 8 recalls for the 2020 ISUZU NPR HD, potentially affecting up to 3,976 vehicles.
Recall 21V194000 — SUSPENSION:REAR:SPRINGS:LEAF SPRING ASSEMBLY:U-BOLT, LEAF SPRING TO AXLE
| 258 vehicles affected
Defect: Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2015-2017 Isuzu NPR, Reach, 2016-2020 Isuzu NPR XD, NPR HD, NQR, 2016-2021 Isuzu NRR, 2017-2020 Chevrolet 4500XD, 4500HD, 5500HD, and 2020 Chevrolet 5500XD vehicles. The U-bolt nuts for the rear axle may not have been properly tightened and may loosen, causing the axle to misalign.
Consequence: The misalignment may cause the propeller shaft to separate, causing a loss of power to the rear wheels and a stall, increasing the risk of a crash.
Remedy: Isuzu will notify owners, and dealers will inspect and, if needed, replace and tighten the rear axle U-bolt nuts, free of charge. The recall began on April 23, 2021. Owners may contact Isuzu customer service at 1-866-441-9638. Isuzu's number for...
View full details →Recall 21V194000 — SUSPENSION:REAR:SPRINGS:LEAF SPRING ASSEMBLY:U-BOLT, LEAF SPRING TO AXLE
| 258 vehicles affected
Defect: Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2015-2017 Isuzu NPR, Reach, 2016-2020 Isuzu NPR XD, NPR HD, NQR, 2016-2021 Isuzu NRR, 2017-2020 Chevrolet 4500XD, 4500HD, 5500HD, and 2020 Chevrolet 5500XD vehicles. The U-bolt nuts for the rear axle may not have been properly tightened and may loosen, causing the axle to misalign.
Consequence: The misalignment may cause the propeller shaft to separate, causing a loss of power to the rear wheels and a stall, increasing the risk of a crash.
Remedy: Isuzu will notify owners, and dealers will inspect and, if needed, replace and tighten the rear axle U-bolt nuts, free of charge. The recall began on April 23, 2021. Owners may contact Isuzu customer service at 1-866-441-9638. Isuzu's number for...
View full details →Recall 21V194000 — SUSPENSION:REAR:SPRINGS:LEAF SPRING ASSEMBLY:U-BOLT, LEAF SPRING TO AXLE
| 258 vehicles affected
Defect: Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2015-2017 Isuzu NPR, Reach, 2016-2020 Isuzu NPR XD, NPR HD, NQR, 2016-2021 Isuzu NRR, 2017-2020 Chevrolet 4500XD, 4500HD, 5500HD, and 2020 Chevrolet 5500XD vehicles. The U-bolt nuts for the rear axle may not have been properly tightened and may loosen, causing the axle to misalign.
Consequence: The misalignment may cause the propeller shaft to separate, causing a loss of power to the rear wheels and a stall, increasing the risk of a crash.
Remedy: Isuzu will notify owners, and dealers will inspect and, if needed, replace and tighten the rear axle U-bolt nuts, free of charge. The recall began on April 23, 2021. Owners may contact Isuzu customer service at 1-866-441-9638. Isuzu's number for...
View full details →Recall 20V721000 — ELECTRICAL SYSTEM:WIRING
| 46 vehicles affected
Defect: Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2020 NPR-HD (Crew Cab) and Chevrolet 4500 (Crew Cab) vehicles equipped with 6.6L gasoline engines. The chassis harness and the coolant return hose from the radiator to the reservoir (surge hose) may chafe. Continued chafing could cause wear in the harness and/or hose, ultimately causing a hole in the hose...
Consequence: Leaking engine coolant and/or a damaged wire harness may result in a no-start condition, an engine stall, or an electrical short. These scenarios increase the risk of a crash or fire.
Remedy: Isuzu and Chevrolet will notify their respective vehicle owners and dealers of this recall, and specifically of the need to adjust the positive cable in subject vehicles, and owners will be informed that the recall repairs will be done free...
View full details →Recall 20V721000 — ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS
| 46 vehicles affected
Defect: Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2020 NPR-HD (Crew Cab) and Chevrolet 4500 (Crew Cab) vehicles equipped with 6.6L gasoline engines. The chassis harness and the coolant return hose from the radiator to the reservoir (surge hose) may chafe. Continued chafing could cause wear in the harness and/or hose, ultimately causing a hole in the hose...
Consequence: Leaking engine coolant and/or a damaged wire harness may result in a no-start condition, an engine stall, or an electrical short. These scenarios increase the risk of a crash or fire.
Remedy: Isuzu and Chevrolet will notify their respective vehicle owners and dealers of this recall, and specifically of the need to adjust the positive cable in subject vehicles, and owners will be informed that the recall repairs will be done free...
View full details →Recall 20V720000 — ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES
| 46 vehicles affected
Defect: Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2020 Isuzu NPR-HD Gas (Crew Cab) and 2020 Chevrolet 4500 (Crew Cab) trucks equipped with 6.6L gasoline engines. The positive cable connecting the battery to the starter may be too long and may have been routed too close to the right-side exhaust pipe.
Consequence: Over time, heat from the exhaust pipe may cause the conduit and insulation to deteriorate, exposing the wires, possibly causing a short circuit which could result in a no-start condition or a fire.
Remedy: Isuzu and Chevrolet will notify their respective vehicle owners and dealers of this recall, and specifically of the need to adjust the positive cable in subject vehicles, and owners will be informed that the recall repairs will be done free...
View full details →Recall 20V025000 — SEAT BELTS:FRONT:WEBBING
| 1,138 vehicles affected
Defect: Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2020 Isuzu NPR HD, NPR XD, NQR and NRR and Chevrolet 4500HD, 4500XD, 5500HD and 5500XD and 2019 Isuzu NPR HD GAS, NPR GAS and Chevrolet 4500 and Chevrolet 3500 vehicles equipped with a dual mode belt locking mechanism seat belt assembly. Due to a manufacturing issue, the seat belt...
Consequence: In the event of a crash, if the occupant is not properly restrained, there is an increased risk of injury.
Remedy: Isuzu will notify owners, and dealers will inspect and replace the seat belt assembly, as necessary, free of charge. The recall began February 20, 2020. Owners may contact Isuzu customer service at 1-866-441-9638 or Chevrolet customer service at 1-800-222-1020. Isuzu's...
View full details →Recall 19V835000 — WHEELS:LUGS/NUTS/BOLTS/STUDS
| 1,926 vehicles affected
Defect: Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2017-2020 NPR-HD, 2019-2020 NPR-XD, NQR, NRR, Chevrolet 4500HD, Chevrolet 5500HD and Chevrolet 5500XD, and 2020 Chevrolet 4500XD vehicles. The lug nuts on the rear outer wheels may not have been properly tightened when installed onto the rear axles.
Consequence: If the lug nuts were not properly tightened, they can loosen, causing the to wheel separate from the vehicle, increasing the risk of a crash.
Remedy: Isuzu will notify owners, and dealers will inspect the rear outer wheel lug nuts and tightening or replacing them as necessary, free of charge. The recall began December 20, 2019. Owners may contact Isuzu customer service at 1-866-441-9638 or Chevrolet...
View full details →Owner Complaints for the 2020 ISUZU NPR HD
No complaints have been filed with NHTSA for the 2020 ISUZU NPR HD.
Safety Rating for the 2020 ISUZU NPR HD
NHTSA has not yet tested the 2020 ISUZU NPR HD in its New Car Assessment Program.
Technical Service Bulletins for the 2020 ISUZU NPR HD
Isuzu Technical Center of America, Inc. has issued 1 technical service bulletin (TSBs) for the 2020 ISUZU NPR HD. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
CB21J002 — EQUIPMENT:OTHER:LABELS
Voluntary Emissions Recall: Vehicles equipped with 6.6L L8T gasoline engines after 5/18/2021: Recall on the engine Important Engine Information. Label does not meet all regulatory requirements. Dealer will install new label.
NHTSA Investigations for the 2020 ISUZU NPR HD
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the ISUZU NPR HD
- 2015 ISUZU NPR HD — 3 complaints
- 2016 ISUZU NPR HD — 7 complaints
- 2017 ISUZU NPR HD — 0 complaints
- 2018 ISUZU NPR HD — 0 complaints
- 2019 ISUZU NPR HD — 0 complaints
- 2020 ISUZU NPR HD (current)
Other ISUZU Models
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- ISUZU RODEO SPORT — 143 total complaints
- ISUZU HOMBRE — 142 total complaints
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