2016 ISUZU NPR HD — Problems, Recalls & Safety Data
N/A
Safety Rating
7
Owner Complaints
7
Recalls
0
Service Bulletins
0
Investigations
Overview of the 2016 ISUZU NPR HD
The 2016 ISUZU NPR HD has received a total of 7 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 10 recall campaigns affecting this vehicle, covering issues with SUSPENSION:REAR:SPRINGS:LEAF SPRING ASSEMBLY:U-BOLT, LEAF SPRING TO AXLE. The most commonly reported problems involve the Engine (3 complaints), Power Train (3 complaints), and Fuelpropulsion System (1 complaint).
Recalls for the 2016 ISUZU NPR HD
NHTSA has recorded 10 recalls for the 2016 ISUZU NPR HD, potentially affecting up to 259,160 vehicles.
Recall 21V194000 — SUSPENSION:REAR:SPRINGS:LEAF SPRING ASSEMBLY:U-BOLT, LEAF SPRING TO AXLE
| 258 vehicles affected
Defect: Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2015-2017 Isuzu NPR, Reach, 2016-2020 Isuzu NPR XD, NPR HD, NQR, 2016-2021 Isuzu NRR, 2017-2020 Chevrolet 4500XD, 4500HD, 5500HD, and 2020 Chevrolet 5500XD vehicles. The U-bolt nuts for the rear axle may not have been properly tightened and may loosen, causing the axle to misalign.
Consequence: The misalignment may cause the propeller shaft to separate, causing a loss of power to the rear wheels and a stall, increasing the risk of a crash.
Remedy: Isuzu will notify owners, and dealers will inspect and, if needed, replace and tighten the rear axle U-bolt nuts, free of charge. The recall began on April 23, 2021. Owners may contact Isuzu customer service at 1-866-441-9638. Isuzu's number for...
View full details →Recall 21V194000 — SUSPENSION:REAR:SPRINGS:LEAF SPRING ASSEMBLY:U-BOLT, LEAF SPRING TO AXLE
| 258 vehicles affected
Defect: Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2015-2017 Isuzu NPR, Reach, 2016-2020 Isuzu NPR XD, NPR HD, NQR, 2016-2021 Isuzu NRR, 2017-2020 Chevrolet 4500XD, 4500HD, 5500HD, and 2020 Chevrolet 5500XD vehicles. The U-bolt nuts for the rear axle may not have been properly tightened and may loosen, causing the axle to misalign.
Consequence: The misalignment may cause the propeller shaft to separate, causing a loss of power to the rear wheels and a stall, increasing the risk of a crash.
Remedy: Isuzu will notify owners, and dealers will inspect and, if needed, replace and tighten the rear axle U-bolt nuts, free of charge. The recall began on April 23, 2021. Owners may contact Isuzu customer service at 1-866-441-9638. Isuzu's number for...
View full details →Recall 21V194000 — SUSPENSION:REAR:SPRINGS:LEAF SPRING ASSEMBLY:U-BOLT, LEAF SPRING TO AXLE
| 258 vehicles affected
Defect: Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2015-2017 Isuzu NPR, Reach, 2016-2020 Isuzu NPR XD, NPR HD, NQR, 2016-2021 Isuzu NRR, 2017-2020 Chevrolet 4500XD, 4500HD, 5500HD, and 2020 Chevrolet 5500XD vehicles. The U-bolt nuts for the rear axle may not have been properly tightened and may loosen, causing the axle to misalign.
Consequence: The misalignment may cause the propeller shaft to separate, causing a loss of power to the rear wheels and a stall, increasing the risk of a crash.
Remedy: Isuzu will notify owners, and dealers will inspect and, if needed, replace and tighten the rear axle U-bolt nuts, free of charge. The recall began on April 23, 2021. Owners may contact Isuzu customer service at 1-866-441-9638. Isuzu's number for...
View full details →Recall 17V726000 — EQUIPMENT
| 69,138 vehicles affected
Defect: Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2011-2017 Isuzu NPR, 2008 NPR HD and NPR-HD Gas, 2011-2018 NPR HD and NRR, 2015-2018 NPR XD, 2012-2018 NQR, 2012-2017 NPR Gas and NPR-HD Gas, 2016-2017 Chevrolet Low Cab Forward 3500 HD, 3500 and 4500 and 2017-2018 Chevrolet Low Cab Forward 4500 HD, 4500 XD, 5500 HD and 5500 XD...
Consequence: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy: Isuzu will notify owners, instructing them to contact Kidde to get a replacement fire extinguisher, free of charge. The recall is expected to begin in December 2017. Owners may contact Isuzu customer service at 1-866-441-9638 or Walter Kidde customer service...
View full details →Recall 17V191000 — POWER TRAIN:AXLE HUBS
| 97,000 vehicles affected
Defect: Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2011-2016 NPR, 2011-2017 NPR-HD, NQR, NRR, 2015-2017 NPR-XD, 2012-2016 Reach, NPR Gas and NPR-HD Gas incomplete trucks. The left rear wheel bearing hub locking bolts may not have been properly tightened during assembly.
Consequence: The loose bolts can allow the wheel assembly to move outward from the axle housing, affecting the control of the vehicle and reducing braking performance, thereby increasing a risk of a crash.
Remedy: Isuzu will notify owners, and dealers will inspect the left rear wheel bearing hub locking bolts, tightening them as necessary, free of charge. The recall began on April 19, 2017. Owners may contact Isuzu customer service at 1-866-441-9638.
View full details →Recall 17V105000 — STRUCTURE:FRAME AND MEMBERS
| 21,000 vehicles affected
Defect: Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2015-2017 NPR HD, NPR XD, NQR and NRR trucks. During manufacturing, the stamping equipment may have created burrs on the frame crossmember that the transmission is mounted to. These burrs may cause the transmission mounting studs to break.
Consequence: If the studs break, the transmission may not be properly supported, preventing it from shifting correctly and increasing the risk of a crash.
Remedy: Isuzu will notify owners, and dealers will inspect the vehicles and install a metal shim to prevent stress on the mounting studs, free of charge. The recall on April 17, 2017. Owners may contact Isuzu customer service at 1-866-441-9638.
View full details →Recall 17V105000 — POWER TRAIN
| 21,000 vehicles affected
Defect: Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2015-2017 NPR HD, NPR XD, NQR and NRR trucks. During manufacturing, the stamping equipment may have created burrs on the frame crossmember that the transmission is mounted to. These burrs may cause the transmission mounting studs to break.
Consequence: If the studs break, the transmission may not be properly supported, preventing it from shifting correctly and increasing the risk of a crash.
Remedy: Isuzu will notify owners, and dealers will inspect the vehicles and install a metal shim to prevent stress on the mounting studs, free of charge. The recall on April 17, 2017. Owners may contact Isuzu customer service at 1-866-441-9638.
View full details →Recall 16V797000 — VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
| 25,018 vehicles affected
Defect: Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain model year 2014-2016 Isuzu NPR and NPR HD vehicles manufactured August 26, 2013, to November 11, 2016, and 2016 Chevrolet Low Cab Forward 3500 and 4500 vehicles manufactured July 27, 2016, to November 11, 2016. The affected vehicles have a throttle pedal that may get stuck under the steel stopper...
Consequence: A stuck open accelerator pedal may result in very high vehicle speeds and make it difficult to stop the vehicle, which could cause a crash, serious injury or death.
Remedy: Isuzu will notify owners, and dealers will remove and replace the stopper bolt with a flanged plate, to prevent lateral movement of the throttle, free of charge. The recall began November 14, 2016. Owners may contact Isuzu customer service at...
View full details →Recall 16V105000 — EQUIPMENT:OTHER:LABELS
| 21 vehicles affected
Defect: Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain model year 2016 NPR-HD, NPR-XD, NQR, and NRR trucks manufactured July 3, 2015, to September 2, 2015 and equipped with 5.2L diesel engines. The certification label on the affected vehicles may have typographical errors in the rim size, tire pressure and weight information that may prevent the owner from accurately...
Consequence: If the rim size, tire pressure and weight information cannot be referenced and understood, the owner may overload the vehicle or underinflate the tires. These conditions may increase the risk of a crash.
Remedy: Isuzu will provide owners with a corrected certification label, free of charge. The recall began on April 25, 2016. Owners may contact Isuzu customer service at 1-866-441-9638.
View full details →Recall 15V778000 — EQUIPMENT
| 25,209 vehicles affected
Defect: Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2012-2016 NPR, NPR-HD, NPR-XD, NQR, and NRR diesel trucks manufactured November 24, 2011, to July 24, 2015, and 2012-2015 NPR and NPR-HD gasoline-powered trucks manufactured October 5, 2011, to August 27, 2015. The trucks may have been equipped with certain Kidde plastic valve disposable handheld fire extinguishers, model FC10, that...
Consequence: In the event of a fire, if the fire extinguisher does not work correctly, there is an increased risk of injury.
Remedy: Isuzu will notify and instruct owners to order replacement fire extinguishers free of charge directly from Kidde Safety at www.kidde.com, or toll-free at (855)283-7991, or by contacting and visiting a dealer. The recall began on January 18, 2016. Owners may...
View full details →Owner Complaints for the 2016 ISUZU NPR HD
7 complaints have been filed with NHTSA for the 2016 ISUZU NPR HD. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Engine | 3 | 0 | 0 | 0 | 0 |
| Power Train | 3 | 0 | 0 | 0 | 0 |
| Fuelpropulsion System | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
MY SIX-YEAR-OLD ISUZU TRUCKS GAS TANK STARTED TO LEAK WHILE IT WAS PARKED IN A HEATED GARAGE. THE FUMES IN THE MORNING WERE VERY STRONG AND I VENTED THE AREA PRIOR TO FEELING IT SAFE TO START THE TRUCK. THIS TRUCK HAS THE SAME GAS TANK THAT WAS IN THE 2008 ISUZU TRUCK THAT I HAD AND IT HAD A RECALL ON THE TANK. WOULD YOU LOOK INTO THIS HAZARDOUS SITUATION AND SEND ME YOUR RESULTS. THE VIN NUMBER IS-------------------------------- THE REPAIRS COST ME THOUSANDS OF DOLLARS BUT KNOW ONE AND NOTHING ELSE GOT HURT
ON 2/7/2018 THE DRIVER OF THE TRUCK REPORTED THAT WHEN HE CAME TO A COMPLETE STOP THE TRUCK LURCHED FORWARD MOVING THE TRUCK WITH THE BRAKES APPLIED. DRIVER FELT UNSAFE AS THE VEHICLE COULD NOT BE CONTROLLED FOR A FEW SECONDS. TRUCK WAS DRIVEN FOR 22 MINUTES WHEN INCIDENT OCCURRED.
ON 1/3/2018 THE DRIVER OF THE TRUCK REPORTED THAT WHEN HE CAME TO A COMPLETE STOP AT THE BOTTOM OF THE EXIT RAMP OF A HIGHWAY THE TRUCK LURCHED FORWARD MOVING THE TRUCK WITH THE BRAKES APPLIED. DRIVER FELT UNSAFE AS THE VEHICLE COULD NOT BE CONTROLLED FOR A FEW SECONDS. TRUCK WAS DRIVEN FOR 20 MINUTES WHEN INCIDENT OCCURRED. VEHICLE WAS TAKEN THE SAME DAY TO LOCAL DEALER AND THEY COULD NOT REPRODUCE THE SAME CONDITION.
ON 1/23/2018 THE DRIVER OF THE TRUCK REPORTED THAT WHEN HE CAME TO A COMPLETE STOP THE TRUCK LURCHED FORWARD MOVING THE TRUCK WITH THE BRAKES APPLIED. DRIVER FELT UNSAFE AS THE VEHICLE COULD NOT BE CONTROLLED FOR A FEW SECONDS. TRUCK WAS DRIVEN FOR 18 MINUTES WHEN INCIDENT OCCURRED.
ON 2/7/2018 THE DRIVER OF THE TRUCK REPORTED THAT WHEN HE CAME TO A COMPLETE STOP THE TRUCK LURCHED FORWARD MOVING THE TRUCK WITH THE BRAKES APPLIED. DRIVER FELT UNSAFE AS THE VEHICLE COULD NOT BE CONTROLLED FOR A FEW SECONDS. TRUCK WAS DRIVEN FOR 22 MINUTES WHEN INCIDENT OCCURRED.
Safety Rating for the 2016 ISUZU NPR HD
NHTSA has not yet tested the 2016 ISUZU NPR HD in its New Car Assessment Program.
Technical Service Bulletins for the 2016 ISUZU NPR HD
No technical service bulletins have been reported for this vehicle.
NHTSA Investigations for the 2016 ISUZU NPR HD
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the ISUZU NPR HD
- 2011 ISUZU NPR HD — 0 complaints
- 2012 ISUZU NPR HD — 0 complaints
- 2013 ISUZU NPR HD — 1 complaint
- 2014 ISUZU NPR HD — 0 complaints
- 2015 ISUZU NPR HD — 3 complaints
- 2016 ISUZU NPR HD (current)
- 2017 ISUZU NPR HD — 0 complaints
- 2018 ISUZU NPR HD — 0 complaints
- 2019 ISUZU NPR HD — 0 complaints
- 2020 ISUZU NPR HD — 0 complaints
Other ISUZU Models
- ISUZU RODEO — 3,295 total complaints
- ISUZU TROOPER — 713 total complaints
- ISUZU ASCENDER — 280 total complaints
- ISUZU AXIOM — 238 total complaints
- ISUZU AMIGO — 220 total complaints
- ISUZU RODEO SPORT — 143 total complaints
- ISUZU HOMBRE — 142 total complaints
- ISUZU PICKUP TRUCK — 93 total complaints