2011 ISUZU N-SERIES — Problems, Recalls & Safety Data

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N/A

Safety Rating

1

Owner Complaint

1

Recall

ACTIVE RECALL

23

Service Bulletins

0

Investigations

Overview of the 2011 ISUZU N-SERIES

The 2011 ISUZU N-SERIES has received a total of 1 safety complaint filed with the National Highway Traffic Safety Administration (NHTSA). There have been 2 recall campaigns affecting this vehicle, covering issues with EQUIPMENT, ELECTRICAL SYSTEM. 23 technical service bulletins have been issued by Isuzu Motors Limited for this model year. The most commonly reported problem area is the Engine (1 complaint).

Recalls for the 2011 ISUZU N-SERIES

NHTSA has recorded 2 recalls for the 2011 ISUZU N-SERIES, potentially affecting up to 3,548 vehicles.

Recall 13V259000 — EQUIPMENT

| 1,774 vehicles affected

Defect: Isuzu Manufacturing Services of America, Inc. (Isuzu) is recalling certain model year 2001-2013 Isuzu N-Series; model year 2001-2010 Chevrolet and GMC W-Series; model year 2001-2004 Isuzu FRR and model year 2001-2004 Chevrolet and GMC WT5500 trucks. The affected vehicles are equipped with an optional oil pan heater (RPO code IG3). Debris may collect at the contact point of the heater...

Consequence: Overheating of the extension cord could melt the oil pan heater plug and/or block heater plug, resulting in an increased risk of fire.

Remedy: Isuzu will notify owners and dealers will inspect the trucks. The extension cord and damaged components will be replaced, free of charge. The recall began on August 30, 2013. Owners may contact Isuzu at 1-866-441-9638.

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Recall 13V259000 — ELECTRICAL SYSTEM

| 1,774 vehicles affected

Defect: Isuzu Manufacturing Services of America, Inc. (Isuzu) is recalling certain model year 2001-2013 Isuzu N-Series; model year 2001-2010 Chevrolet and GMC W-Series; model year 2001-2004 Isuzu FRR and model year 2001-2004 Chevrolet and GMC WT5500 trucks. The affected vehicles are equipped with an optional oil pan heater (RPO code IG3). Debris may collect at the contact point of the heater...

Consequence: Overheating of the extension cord could melt the oil pan heater plug and/or block heater plug, resulting in an increased risk of fire.

Remedy: Isuzu will notify owners and dealers will inspect the trucks. The extension cord and damaged components will be replaced, free of charge. The recall began on August 30, 2013. Owners may contact Isuzu at 1-866-441-9638.

View full details →

Owner Complaints for the 2011 ISUZU N-SERIES

1 complaint has been filed with NHTSA for the 2011 ISUZU N-SERIES. Below is a breakdown by vehicle component.

Most Recent Complaints

#10615797 | ENGINE | | 500 miles
TL* THE CONTACT OWNS A 2011 ISUZU NRR. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE DEALER RESET THE COMPUTER, BUT THIS DID NOT REMEDY THE FAILURE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 500.

Safety Rating for the 2011 ISUZU N-SERIES

NHTSA has not yet tested the 2011 ISUZU N-SERIES in its New Car Assessment Program.

Technical Service Bulletins for the 2011 ISUZU N-SERIES

Isuzu Motors Limited has issued 23 technical service bulletins (TSBs) for the 2011 ISUZU N-SERIES. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

IB08-X-002J — UNKNOWN OR OTHER

INFORMATION BULLETIN: CLEAN IDLE LABEL REPLACEMENT PROCEDURES

IB14L001A — FUEL SYSTEM, DIESEL

Isuzu has found that many times customers are unfamiliar with the overall operation of the DPF system (including the importance of completing a regeneration), which leads to unnecessary vehicle downtime. Please make sure your sales and service staff is completely familiar with the DPF system functionality and operation so when...

IB09J003C — FUEL SYSTEM, GASOLINE

The following table contains many possible causes for the following symptoms. -Hard Start/No Start -Rough, Misfire, Unstable or Incorrect Idle -Surges, Lack of Power, Hesitation, Lag or Stumble While some of these symptoms may lead to component replacement, the replacement should not be considered a completed repair. These types of...

IB18X001D — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This bulletin supersedes information bulletin IB18-X-001C. The purpose of this bulletin is to update affected model years. Please discard previous bulletin IB18-x-001c. ISUZU DTC ANALYZER (IDA) ? PILOT PROGRAM INTRODUCTION

IB14-J-002A — EQUIPMENT

AN INVESTIGATION OF RETURNED TURBOCHARGERS HAS IDENTIFIED A COMMON OCCURRENCE OF TURBOCHARGERS BEING REPLACED DUE TO INTERNAL OIL LEAKS WHEN, IN FACT, THERE IS NO OIL LEAK IN OR OTHER FAULT WITH THE TURBOCHARGER. THE PERCEIVED OIL LEAK ACTUALLY MAY BE A NORMAL CHARACTERISTIC OF THE CLOSED POSITIVE CRANKCASE VENTILATION...

SB18C001A — STRUCTURE

SOME CUSTOMERS MAY COMPLAIND ABOUT WIND NOISE AND/OR WATER INTRUSION INTO THE CAB FROM THE DRIVER AND/OR PASSENGER DOORS OF THE AFFECTED N-SERIES AND FTR TRUCKS. TO CORRECT THIS CONDITION ISUZU COMMERCIAL TRUCK OF AMERICA, INC (ITCA) IS OFFERING A NEW DOOR WEATHER STRIP TO IMPROVE SEALING OF THE DRIVER...

IB18J002 — EQUIPMENT ADAPTIVE/MOBILITY

RECENTLY, THE ESSENTIAL TOOLS-DPF INJECTOR CLEANING KIT (EN-52575), INJECTOR CLEANER ACCESSORY KIT (EN-52575-50), AND INJECTOR SEAL INSTALLER AND SIZER (J-46911)--WERE SHIPPED TO ISUZU DEALERS. ISUZU HAS DEVELOPED A PROCEDURE TO REMOVE THE CARBON BUILDUP FROM THE DPF FUEL INJECTOR TIP AND TO MAINTAIN THE INJECTOR PERFORMANCE LEVEL. THESE ESSENTIAL TOOLS...

IB10-X-004H — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

IN AN EFFORT FOR CONTINUOUS IMPROVEMENT, ISUZU HAS A NEED TO OBTAIN MIMAMORI ECU (HEALTH REPORT) INFORMATION. IT IS CRITICAL TO OBTAIN MIMAMORI ECU INFORMATION DURING THE REPAIR PROCESS. THIS INFORMATION WILL BE USED BY ISUZU ENGINEERING TO HELP DETERMINE "ROOT CAUSE" FOR CUSTOMER'S CONCERNS AND DEVELOP/VALIDATE A FIELD FIX.

IB16-J-003 — EQUIPMENT

ISUZU HAS DEVELOPED NEW PARTS TO BE USED WHEN REPLACING THE DEF COOLANT PIPE ASSEMBLY ON N-SERIES VEHICLES EQUIPPED WITH THE 5.2L 4HK1 ENGINE. IN ORDER TO INSTALL A NEW DEF COOLANT PIPE ASSEMBLY PROPERLY, YOU MUST USE A NEW BRACKET AND A NEW CLIP.

IN_V1605_2016051 — WHEELS

IN SOME 2012-2016MY ISUZU STRIPPED CHASSIS (REACH VANS) AND 2011-2016MY NPR-HD DIESEL TRUCKS, THE ORIGINAL FACTORY-INSTALLED GREASE IN THE FRONT WHEEL BEARINGS MAY DEGRADE UNDER CERTAIN CIRCUMSTANCES. IF LEFT UNATTENDED, THE FRONT WHEEL BEARINGS COULD EVENTUALLY SEIZE OR LOOSEN. TYPICALLY THIS CONDITION IS PRECEDED BY A NOTICEABLE GROWLING NOISE AND...

Showing 10 of 23 technical service bulletins.

NHTSA Investigations for the 2011 ISUZU N-SERIES

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the ISUZU N-SERIES

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Other ISUZU Models

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