Technical Service Bulletin IB14L001A — 2011 ISUZU N-SERIES

Isuzu has found that many times customers are unfamiliar with the overall operation of the DPF system (including the importance of completing a regeneration), which leads to unnecessary vehicle downtime. Please make sure your sales and service staff is completely familiar with the DPF system functionality and operation so when a new truck is delivered or comes in for service, the dealership team can instruct customers on proper operation which will minimize vehicle downtime. The quick reference information below is provided to assist dealer personnel in better understanding the DPF Emission System Operation. Additional information regarding DPF Regeneration can be found in the Owner's Manual, Service Manual, the driver side sunvisor label, or on the Emission System Operation video. For your convenience, this video may be downloaded from www.isuzucv.com.