Vehicle Safety Data

2012 INTERNATIONAL TERRASTAR — Problems, Recalls & Safety Data

Check any vehicle history by VIN - Free vehicle history report

N/A

Safety Rating

1

Owner Complaint

5

Recalls

ACTIVE RECALL

9

Service Bulletins

0

Investigations

Overview of the 2012 INTERNATIONAL TERRASTAR

The 2012 INTERNATIONAL TERRASTAR has received a total of 1 safety complaint filed with the National Highway Traffic Safety Administration (NHTSA). There have been 5 recall campaigns affecting this vehicle, covering issues with VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR, ELECTRICAL SYSTEM:SOFTWARE, VISIBILITY. 9 technical service bulletins have been issued by International Motors, LLC for this model year. The most commonly reported problem area is the Steering (1 complaint).

Recalls for the 2012 INTERNATIONAL TERRASTAR

NHTSA has recorded 5 recalls for the 2012 INTERNATIONAL TERRASTAR, potentially affecting up to 101,603 vehicles.

Recall 15V241000 — VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR

| 82,736 vehicles affected

Defect: Navistar, Inc. (Navistar) is recalling certain model year 2011-2015 International DuraStar, ProStar, TranStar and WorkStar, 2012-2015 International TerraStar, 2013-2015 International LoneStar and IC Bus HC, and 2014-2015 IC Bus AC vehicles. A vehicle double battery jump start or electrical load dump event could result in an overvoltage condition of a component within the HVAC system linear power module (LPM) which...

Consequence: If the LPM overheats and fails, there is an increased risk of a fire.

Remedy: Navistar will notify owners, and dealers will replace the LPM with an upgraded one, free of charge. An interim letter was mailed to owners on June 18, 2015. A second notification will mailed when parts become available. The recall began...

View full details →

Recall 14V063000 — ELECTRICAL SYSTEM:SOFTWARE

| 538 vehicles affected

Defect: Navistar, Inc. (Navistar) is recalling certain model year 2011-2014 International DuraStar Trucks and 2012-2014 International TerraStar trucks intended for emergency vehicle operations manufactured from February 25, 2010, through February 18, 2013, and equipped with 2010 MaxxForce 7 V8 diesel engines. In the affected vehicles, the Engine Warning Protection Shutdown (EWPS) was inadvertently re-enabled when the Engine Control Module (ECM) was...

Consequence: If the Engine Warning Protection System is enabled and certain engine faults occur, the emergency vehicle may shutdown (EWPS) hampering rescue operations and increasing the risk of injury.

Remedy: Navistar will notify owners, and dealers will recalibrate the ECM software to ensure that the EWPS is disabled, free of charge. The recall began on March 12, 2014. Owners may contact Navistar at 1-331-332-5000. Navistar's recall number for this campaign...

View full details →

Recall 13V146000 — VISIBILITY

| 14,720 vehicles affected

Defect: Navistar is recalling certain model year 2011-2012 International Lonestar, model year 2012-2013 International Terrastar and model year 2011-2013 International DuraStar, ProStar, TranStar, and WorkStar commercial trucks manufactured from June 1, 2010, through March 7, 2012 and equipped with day cab codes 16CAB, 16030, or 16196 and feature codes 16WCE, 16WCR, 16XWD, 16XWE, 16XWV, 16XXB, 16XXD, 16XXE, 16XXG, or 16XYN sun...

Consequence: If the sun shade separates from the cab roof during vehicle operation, the sudden release of the sun shade could distract the driver increasing the risk of a crash.

Remedy: Navistar will notify owners, and dealers will inspect and strengthen the sun shade mounting, free of charge. The safety recall began on September 10, 2013. Owners may contact Navistar at 1-800-448-7825. Navistar's campaign number is 13505.

View full details →

Recall 12V170000 — STEERING:GEAR BOX:SHAFT PITMAN

| 234 vehicles affected

Defect: NAVISTAR IS RECALLING CERTAIN MODEL YEAR 2012 INTERNATIONAL TERRASTAR TRUCKS, MANUFACTURED FROM AUGUST 23, 2011, THROUGH NOVEMBER 16, 2011 AND EQUIPPED WITH A SHEPPARD M83 STEERING GEAR (FEATURE CODE 05PSN). THE FASTENER ATTACHING THE PITMAN ARM TO THE STEERING GEAR SHIFT MAY HAVE BEEN OVER TIGHTENED. AS A RESULT, THE SECURING BOLT MAY FAIL AND THE PITMAN ARM MAY SEPARATE...

Consequence: IF THIS OCCURS, A LOSS OF STEERING CONTROL COULD RESULT, INCREASING THE RISK OF CRASH RESULTING IN PROPERTY DAMAGE, PERSONAL INJURY, OR DEATH.

Remedy: NAVISTAR WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE PITMAN ARM FASTENERS. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE RECALL began on ABOUT JUNE 12, 2012. OWNERS MAY CONTACT NAVISTAR AT 1-800-448-7825.

View full details →

Recall 11V290000 — FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP

| 3,375 vehicles affected

Defect: NAVISTAR IS RECALLING CERTAIN MODEL YEAR 2011-2012 IC AC, BE, CE, HC AND INTERNATIONAL 4300, AND TERRASTAR COMMERCIAL TRUCKS MANUFACTURED FROM FEBRUARY 25, 2010, THROUGH APRIL 4, 2011, AND EQUIPPED WITH A MAXXFORCE 7 ENGINE. A CAP ON THE RETURN FUEL VALVE MAY FALL OFF ALLOWING AIR TO BE DRAWN INTO THE FUEL SYSTEM POSSIBLY RESULTING IN ENGINE HARD START,...

Consequence: ENGINE STALL ON THE ROADWAY INCREASES THE RISK OF A VEHICLE CRASH.

Remedy: NAVISTAR WILL NOTIFY OWNERS AND DEALERS WILL REPLACE THE RETURN FUEL VALVE CAP FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JULY 18, 2011. OWNERS MAY CONTACT NAVISTAR AT 1-800-448-7825.

View full details →

Owner Complaints for the 2012 INTERNATIONAL TERRASTAR

1 complaint has been filed with NHTSA for the 2012 INTERNATIONAL TERRASTAR. Below is a breakdown by vehicle component.

Steering
Complaints: 1

Most Recent Complaints

#10662657 | STEERING | | 700 miles
I BOUGHT A NEW 2012 INTERNATIONAL TERRASTAR FLATBED TOW TRUCK IN NOVEMBER 2012. I HAVE HAD STEERING PROBLEMS FROM THE DAY I BOUGHT IT. THE TRUCK WENT BACK TO THE DEALER ON NUMEROUS OCCASIONS, BUT IT COULD NEVER BE FIXED, EVEN THOUGH THE DEALER SAID IT WAS FIXED. AT THIS TIME THE STEERING WHEEL CONSTANTLY VIBRATES AND ON TWO OCCASIONS THE STEERING WHEEL SHOOK SO VIOLENTLY THAT I COULD NOT CONTROL THE TRUCK. I HAD TO SLAM ON THE BRAKES, IN TRAFFIC, TO GAIN CONTROL OF THE VEHICLE. *TR

Safety Rating for the 2012 INTERNATIONAL TERRASTAR

NHTSA has not yet tested the 2012 INTERNATIONAL TERRASTAR in its New Car Assessment Program.

Technical Service Bulletins for the 2012 INTERNATIONAL TERRASTAR

International Motors, LLC has issued 9 technical service bulletins (TSBs) for the 2012 INTERNATIONAL TERRASTAR. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

IK1300138 — PARKING BRAKE:DRIVELINE:HYDRAULIC:ACTUATOR

TerraStar Transfer Case Diagnostic and Operational Information

IK-0800299 — ELECTRICAL SYSTEM:WIRING

INTERNATIONAL (NAVISTAR): CHASSIS SIDE, SEATS AND SEAT BELT SENSORS ARE NOT PROPERLY WIRED AND MAY NOT FUNCTION CORRECTLY. *PE TERRASTAR, 4000 AND 7000 SERIES. NO MODEL YEARS LISTED. UPDATED 9/14/15 *CN

IK1600207 — EQUIPMENT ADAPTIVE/MOBILITY

WIND NOISE AT UPPER SIDE DOOR

IK0400134 — SERVICE BRAKES

Brake Light Operation on TerraStar with HydroMax brakes

IK1300138 — ENGINE

Transfer Case Diagnostic and Operational Information; Only 4x4 Models

IK1300138 — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Transfer Case Diagnostic and Operational Information; Only 4x4 Models

IK1600149 — VISIBILITY

One piece sunshade mounting bracket becomes loose or comes off the cab; Only models built in Garland or Springfield between June 2010 and February 2012. This does not affect Escobedo built vehicles.

IK0800366 — VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

Power Windows randomly stop

IK0800356 — ELECTRICAL SYSTEM:WIRING

INTERNATIONAL: HEADLAMP WIRING HARNESS REROUTING. *KB

NHTSA Investigations for the 2012 INTERNATIONAL TERRASTAR

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the INTERNATIONAL TERRASTAR

View all INTERNATIONAL TERRASTAR model years →

Other INTERNATIONAL Models

View all INTERNATIONAL models →

Check any vehicle history by VIN - Free vehicle history report