2021 INTERNATIONAL HX — Problems, Recalls & Safety Data
N/A
Safety Rating
0
Owner Complaints
4
Recalls
13
Service Bulletins
0
Investigations
Overview of the 2021 INTERNATIONAL HX
The 2021 INTERNATIONAL HX has received a total of 0 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 7 recall campaigns affecting this vehicle, covering issues with ELECTRICAL SYSTEM:SOFTWARE, SERVICE BRAKES, AIR:ANTILOCK:CONTROL UNIT/MODULE. 13 technical service bulletins have been issued by Navistar, Inc. for this model year.
Recalls for the 2021 INTERNATIONAL HX
NHTSA has recorded 7 recalls for the 2021 INTERNATIONAL HX, potentially affecting up to 486,637 vehicles.
Recall 24V818000 — ELECTRICAL SYSTEM:SOFTWARE
| 105,276 vehicles affected
Defect: International Motors, LLC (International) is recalling certain 2021-2024 Lonestar, 2021-2025 RH, HV, MV, LT, HX, and 2022 PROSTAR vehicles, equipped with Bendix EC80 Advanced Electronic Control Units (ECU). Electrical noise and low signal to the power line carrier may cause the ECU to incorrectly process commands or stop working.
Consequence: Safety systems that depend on the ECU (Automatic Traction Control, ABS, Electronic Stability Control, Active Cruise Control, and Collison Mitigation System) may have diminished or lost functionality, increasing the risk of a crash.
Remedy: International will work with Bendix to reprogram the ECU software, free of charge. Owner notification letters were mailed December 16, 2024. Owners may contact International customer service at 1-800-448-7825. International's number for this recall is 24515.
View full details →Recall 24V818000 — ELECTRICAL SYSTEM:SOFTWARE
| 105,276 vehicles affected
Defect: International Motors, LLC (International) is recalling certain 2021-2024 Lonestar, 2021-2025 RH, HV, MV, LT, HX, and 2022 PROSTAR vehicles, equipped with Bendix EC80 Advanced Electronic Control Units (ECU). Electrical noise and low signal to the power line carrier may cause the ECU to incorrectly process commands or stop working.
Consequence: Safety systems that depend on the ECU (Automatic Traction Control, ABS, Electronic Stability Control, Active Cruise Control, and Collison Mitigation System) may have diminished or lost functionality, increasing the risk of a crash.
Remedy: International will work with Bendix to reprogram the ECU software, free of charge. Owner notification letters were mailed December 16, 2024. Owners may contact International customer service at 1-800-448-7825. International's number for this recall is 24515.
View full details →Recall 24V818000 — SERVICE BRAKES, AIR:ANTILOCK:CONTROL UNIT/MODULE
| 105,276 vehicles affected
Defect: International Motors, LLC (International) is recalling certain 2021-2024 Lonestar, 2021-2025 RH, HV, MV, LT, HX, and 2022 PROSTAR vehicles, equipped with Bendix EC80 Advanced Electronic Control Units (ECU). Electrical noise and low signal to the power line carrier may cause the ECU to incorrectly process commands or stop working.
Consequence: Safety systems that depend on the ECU (Automatic Traction Control, ABS, Electronic Stability Control, Active Cruise Control, and Collison Mitigation System) may have diminished or lost functionality, increasing the risk of a crash.
Remedy: International will work with Bendix to reprogram the ECU software, free of charge. Owner notification letters were mailed December 16, 2024. Owners may contact International customer service at 1-800-448-7825. International's number for this recall is 24515.
View full details →Recall 24V818000 — SERVICE BRAKES, AIR:ANTILOCK:CONTROL UNIT/MODULE
| 105,276 vehicles affected
Defect: International Motors, LLC (International) is recalling certain 2021-2024 Lonestar, 2021-2025 RH, HV, MV, LT, HX, and 2022 PROSTAR vehicles, equipped with Bendix EC80 Advanced Electronic Control Units (ECU). Electrical noise and low signal to the power line carrier may cause the ECU to incorrectly process commands or stop working.
Consequence: Safety systems that depend on the ECU (Automatic Traction Control, ABS, Electronic Stability Control, Active Cruise Control, and Collison Mitigation System) may have diminished or lost functionality, increasing the risk of a crash.
Remedy: International will work with Bendix to reprogram the ECU software, free of charge. Owner notification letters were mailed December 16, 2024. Owners may contact International customer service at 1-800-448-7825. International's number for this recall is 24515.
View full details →Recall 23V170000 — STRUCTURE:BODY
| 5,769 vehicles affected
Defect: Navistar, Inc. (Navistar) is recalling certain 2020-2024 International HX vehicles. The grille surround may corrode and detach from the truck.
Consequence: A detached grille surround can fall to the roadway and become a road hazard, increasing the risk of a crash.
Remedy: Dealers will replace the grille surround, free of charge. Owner notification letters were mailed November 21, 2023. Owners may contact Navistar's customer service at 1-800-448-7825. Navistar's number for this recall is 23507.
View full details →Recall 23V370000 — SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT
| 59,684 vehicles affected
Defect: Navistar, Inc. (Navistar) is recalling certain 2021-2024 International HV, HX, LoneStar, LT, MV, eMV, and RH trucks, and IC Bus CE, 2021-2023 IC Bus RE, and 2022-2023 IC Bus TC Commercial Buses. The anti-lock brake system (ABS) indicator light does not remain illuminated when a malfunction exists, and when the vehicle's ignition switch is on, and the vehicle is in...
Consequence: An ABS indicator light that fails to remain illuminated will not alert the driver of an ABS malfunction, which could increase the risk of a crash.
Remedy: Towing variant vehicles under this campaign will not be repaired under recall 24V-8918. Dealers will update the software, free of charge. Owner notification letters are expected to be mailed July 24, 2023. Owners may contact Navistar's customer service at 1-800-448-7825....
View full details →Recall 20V494000 — SUSPENSION:MULTIPLE AXLE
| 80 vehicles affected
Defect: Navistar, Inc. (Navistar) is recall certain 2020-2021 International HX vehicles equipped with SL2065 steerable lift axle suspension systems with a 20,000lb capacity. The lower rear pivot cap screws that connect the trailing arm to the steerable auxiliary lift axle that may not be long enough to sufficiently engage the locking feature of the corresponding nuts.
Consequence: The short screws can cause the hardware to separate from the suspension system and become road hazards, increasing the risk of a crash and/or injury.
Remedy: Navistar will notify owners, and dealers will replace all of the lower rear pivot cap screws and associated nuts and washers, free of charge. The recall began October 8, 2020. Owners may contact Navistar customer service at 1-800-448-7825. Navistar's number...
View full details →Owner Complaints for the 2021 INTERNATIONAL HX
No complaints have been filed with NHTSA for the 2021 INTERNATIONAL HX.
Safety Rating for the 2021 INTERNATIONAL HX
NHTSA has not yet tested the 2021 INTERNATIONAL HX in its New Car Assessment Program.
Technical Service Bulletins for the 2021 INTERNATIONAL HX
Navistar, Inc. has issued 13 technical service bulletins (TSBs) for the 2021 INTERNATIONAL HX. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
iK1200101 — UNKNOWN OR OTHER
The purpose of this document is to guide a user to resolve fault code 285 & 286 for Cummins engines.
VER 23521 — ENGINE AND ENGINE COOLING
Certain International vehicles built with A26 engines does meet the emission requirements for J1939-Stationary Test
IK1600266 — STRUCTURE
HX series grille surround; only models shipped without grille surround installed
IK0100053 — STRUCTURE
HX series rear crossmember cracking.
22110 — ENGINE AND ENGINE COOLING
Certain HX series trucks may have a DEF tank jumper harness with a missing circuit. Only 2023 Model Year HX series built 02/25/2022 through 03/17/2022.
22102 — ELECTRICAL SYSTEM
Certain HX series trucks built 01/21/2021 through 09/20/2021.
21123 — VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
The No Idle HVAC blower motor may stay ON when ignition ignition is turned to the key OFF position resulting in a battery draw
21123 — ELECTRICAL SYSTEM
The No Idle HVAC blower motor may stay ON when ignition ignition is turned to the key OFF position resulting in a battery draw
IK2600255 — POWER TRAIN
Greenhouse Gas Phase 2 Regulatory Compliance Implementation
IK0700115 — ENGINE AND ENGINE COOLING
QLS Emergency Calibration. Only models with EPA 2017 and newer Cummins X15, L9, or B6.7 engines
Showing 10 of 13 technical service bulletins.
NHTSA Investigations for the 2021 INTERNATIONAL HX
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the INTERNATIONAL HX
- 2016 INTERNATIONAL HX — 0 complaints
- 2017 INTERNATIONAL HX — 0 complaints
- 2018 INTERNATIONAL HX — 0 complaints
- 2019 INTERNATIONAL HX — 0 complaints
- 2020 INTERNATIONAL HX — 0 complaints
- 2021 INTERNATIONAL HX (current)
- 2022 INTERNATIONAL HX — 0 complaints
- 2023 INTERNATIONAL HX — 0 complaints
- 2024 INTERNATIONAL HX — 0 complaints
- 2025 INTERNATIONAL HX — 0 complaints
- 2026 INTERNATIONAL HX — 0 complaints
Other INTERNATIONAL Models
- INTERNATIONAL 4300 — 58 total complaints
- INTERNATIONAL PROSTAR — 52 total complaints
- INTERNATIONAL LT — 28 total complaints
- INTERNATIONAL INTERNATIONAL — 26 total complaints
- INTERNATIONAL CE — 24 total complaints
- INTERNATIONAL SCHOOL BUS — 21 total complaints
- INTERNATIONAL 4400 — 11 total complaints
- INTERNATIONAL 9900I — 10 total complaints