2020 INTERNATIONAL HX — Problems, Recalls & Safety Data
N/A
Safety Rating
0
Owner Complaints
3
Recalls
15
Service Bulletins
0
Investigations
Overview of the 2020 INTERNATIONAL HX
The 2020 INTERNATIONAL HX has received a total of 0 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 3 recall campaigns affecting this vehicle, covering issues with STRUCTURE:BODY, ENGINE, SUSPENSION:MULTIPLE AXLE. 15 technical service bulletins have been issued by Navistar, Inc. for this model year.
Recalls for the 2020 INTERNATIONAL HX
NHTSA has recorded 3 recalls for the 2020 INTERNATIONAL HX, potentially affecting up to 13,767 vehicles.
Recall 23V170000 — STRUCTURE:BODY
| 5,769 vehicles affected
Defect: Navistar, Inc. (Navistar) is recalling certain 2020-2024 International HX vehicles. The grille surround may corrode and detach from the truck.
Consequence: A detached grille surround can fall to the roadway and become a road hazard, increasing the risk of a crash.
Remedy: Dealers will replace the grille surround, free of charge. Owner notification letters were mailed November 21, 2023. Owners may contact Navistar's customer service at 1-800-448-7825. Navistar's number for this recall is 23507.
View full details →Recall 22V691000 — ENGINE
| 7,918 vehicles affected
Defect: Navistar, Inc. (Navistar) is recalling certain 2018-2021 International HV, 2018-2020 International HX, 2018-2021 International LT and International RH vehicles. The connecting rod wrist pin may crack, resulting in connecting rod failure.
Consequence: Connecting rod failure can cause an engine shutdown, increasing the risk of a crash.
Remedy: Dealers will install new knock detection software to warn the driver prior to engine connecting rod failure, and replace connecting rods as necessary, free of charge. Owner notification letters were mailed February 24, 2023. Owners may contact Navistar's customer service...
View full details →Recall 20V494000 — SUSPENSION:MULTIPLE AXLE
| 80 vehicles affected
Defect: Navistar, Inc. (Navistar) is recall certain 2020-2021 International HX vehicles equipped with SL2065 steerable lift axle suspension systems with a 20,000lb capacity. The lower rear pivot cap screws that connect the trailing arm to the steerable auxiliary lift axle that may not be long enough to sufficiently engage the locking feature of the corresponding nuts.
Consequence: The short screws can cause the hardware to separate from the suspension system and become road hazards, increasing the risk of a crash and/or injury.
Remedy: Navistar will notify owners, and dealers will replace all of the lower rear pivot cap screws and associated nuts and washers, free of charge. The recall began October 8, 2020. Owners may contact Navistar customer service at 1-800-448-7825. Navistar's number...
View full details →Owner Complaints for the 2020 INTERNATIONAL HX
No complaints have been filed with NHTSA for the 2020 INTERNATIONAL HX.
Safety Rating for the 2020 INTERNATIONAL HX
NHTSA has not yet tested the 2020 INTERNATIONAL HX in its New Car Assessment Program.
Technical Service Bulletins for the 2020 INTERNATIONAL HX
Navistar, Inc. has issued 15 technical service bulletins (TSBs) for the 2020 INTERNATIONAL HX. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
IK0800684 — ENGINE
This document is to inform dealers, customers, and body builders/TEMs of a known BCM software issue with kernels 747 through 752. Units built after November of 2024 as well as older units that were updated with DLB between 11/5/2024 and 6/26/2025 with Remote Power Modules (RPM) modules, can experience loss...
IK1201518 — ENGINE
Title: Belt Noise or Edge Fraying in HX Vehicles Equipped with S13 Applies To: S13 Engine Serial Number 6008637 and Below in HX Chassis
IK0100055 — STRUCTURE:BODY
This document will guide the user through repairing frame cracks and installing inner and outer frame reinforcement on HX models with C1 frame rail feature code 001cgc.
IK0800659 — VISIBILITY
No Idle HVAC run time shorter than expected - Bregstrom; Only Sleeper cab models with feature code 16UZL or 16VLN.
IK1201482 — ENGINE AND ENGINE COOLING
Removal and Installation of the Air Cleaner Assembly Cover and Air Filters; All Engines and only HX and LT series trucks with feature code 012VCB or 012VBZ Air Cleaner Assembly
22501 — ENGINE AND ENGINE COOLING
This Emissions Recall applies to truck models for which, per agreement with EPA and CARB, Navistar, Inc. provided an emergency calibration for International® A26 engines when a DEF Quality Sensor (DQS) was not available. This action addressed the Diesel Exhaust Fluid (DEF) Quality Sensor failures in the field and the...
IK0800655 — ENGINE AND ENGINE COOLING
N2 telematics module not communicating with OCC systems. Only models built with feature codes 10ADT, 10AEY, 10AEU, 10AEZ, 10AGB, or 10AGC built from 04/04/2019 through 11/01/2022.
20507 — STEERING:CRITICAL FASTENERS
The bolts that attach the trailing arm to the steerable auxiliary lift axle may not be long enough to engage the locking feature of the corresponding nuts and may result in fracture or loss of the bolt.
20507 — EQUIPMENT ADAPTIVE/MOBILITY
The bolts that attach the trailing arm to the steerable auxiliary lift axle may not be long enough to engage the locking feature of the corresponding nuts and may result in fracture or loss of the bolt.
20507 — EQUIPMENT
The bolts that attach the trailing arm to the steerable auxiliary lift axle may not be long enough to engage the locking feature of the corresponding nuts and may result in fracture or loss of the bolt.
Showing 10 of 15 technical service bulletins.
NHTSA Investigations for the 2020 INTERNATIONAL HX
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the INTERNATIONAL HX
- 2016 INTERNATIONAL HX — 0 complaints
- 2017 INTERNATIONAL HX — 0 complaints
- 2018 INTERNATIONAL HX — 0 complaints
- 2019 INTERNATIONAL HX — 0 complaints
- 2020 INTERNATIONAL HX (current)
- 2021 INTERNATIONAL HX — 0 complaints
- 2022 INTERNATIONAL HX — 0 complaints
- 2023 INTERNATIONAL HX — 0 complaints
- 2024 INTERNATIONAL HX — 0 complaints
- 2025 INTERNATIONAL HX — 0 complaints
Other INTERNATIONAL Models
- INTERNATIONAL 4300 — 58 total complaints
- INTERNATIONAL PROSTAR — 52 total complaints
- INTERNATIONAL LT — 28 total complaints
- INTERNATIONAL INTERNATIONAL — 26 total complaints
- INTERNATIONAL CE — 24 total complaints
- INTERNATIONAL SCHOOL BUS — 21 total complaints
- INTERNATIONAL 4400 — 11 total complaints
- INTERNATIONAL 9900I — 10 total complaints