2003 INTERNATIONAL 9900I — Problems, Recalls & Safety Data

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N/A

Safety Rating

9

Owner Complaints

8

Recalls

ACTIVE RECALL

1

Service Bulletin

0

Investigations

Overview of the 2003 INTERNATIONAL 9900I

The 2003 INTERNATIONAL 9900I has received a total of 9 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 8 recall campaigns affecting this vehicle, covering issues with EXTERIOR LIGHTING:BACK UP LIGHTS, ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES. 1 technical service bulletin have been issued by International Motors, LLC for this model year. The most commonly reported problems involve the Engine And Engine Coolingengine (1 complaint), Equipment (1 complaint), and Power Train (1 complaint).

Recalls for the 2003 INTERNATIONAL 9900I

NHTSA has recorded 8 recalls for the 2003 INTERNATIONAL 9900I, potentially affecting up to 184,112 vehicles.

Recall 23V353000 — EXTERIOR LIGHTING:BACK UP LIGHTS

| 32,880 vehicles affected

Defect: Navistar, Inc. (Navistar) is recalling certain 2000-2003 International 8100, 2001-2003 International 9100i, 2001-2007 International 9400i, 2001-2010 International 9200i, 2002-2007, 2009 International 8500, 2003-2007, 2013 International 9900i, 2003-2018 International 8600, 2004, 2007 International 9900iX, 2008-2018 International ProStar, 2010-2011, 2013, 2016 International LoneStar, 2011-2012, 2016 International 4400, 2017-2024 International LT, 2018-2024 International RH, 2019-2021 International LS, 2019-2024 International MV vehicles. The back-up...

Consequence: Low visibility or obstructed back up lights may not alert other drivers that the vehicle is backing up, increasing the risk of a crash.

Remedy: Dealers will replace the existing rear stop/turn signal lights, free of charge. Owner notification letters were mailed May 06, 2024. Owners may contact Navistar's customer service at 1-800-448-7825. Navistar's number for this recall is 23514.

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Recall 09V386000 — ENGINE AND ENGINE COOLING

| 9,527 vehicles affected

Defect: NAVISTAR IS RECALLING CERTAIN MODEL YEAR 2003 THROUGH 2008 HEAVY TRUCKS MANUFACTURED BETWEEN APRIL 1, 2003 AND DECEMBER 21, 2007, EQUIPPED WITH CATERPILLAR C15 ENGINES. THE VARIABLE VALVE ACTUATION (VVA) OIL LINE MAY WEAR AGAINST THE P-CLIPS RETAINING THE OIL LINE, CAUSING AN OIL LEAK.

Consequence: AN OIL LEAK COULD RESULT IN A FIRE.

Remedy: NAVISTAR IS WORKING WITH CATERPILLAR TO REPAIR THE ENGINES FREE OF CHARGE. PLEASE SEE 09E-020. THE SAFETY RECALL BEGAN ON OCTOBER 23, 2009. OWNERS MAY CONTACT CATERPILLAR AT 1-800-447-4986 OR NAVISTAR AT 1-260-461-1890.

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Recall 05V296000 — ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES

| 49,607 vehicles affected

Defect: ON CERTAIN 4X2 AND 6X4 HEAVY DUTY TRUCKS, THE POSITIVE BATTERY CABLE BETWEEN THE BATTERIES AND THE STARTER MAY RUB AGAINST AN ELECTRICAL GROUND CABLE BETWEEN THE STARTER AND FRAME RAIL.

Consequence: THIS CHAFING COULD CAUSE AN ELECTRICAL SHORT AND/OR FIRE.

Remedy: DEALERS WILL INSPECT THE VEHICLES TO DETERMINE IF ANY CHAFING HAS OCCURRED BETWEEN POSITIVE AND NEGATIVE CABLES. IF THERE IS NO EVIDENCE OF CHAFING, THEN A SADDLE CLAMP WILL BE INSTALLED TO ENSURE CABLES WILL NOT RUB. IF THERE IS...

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Recall 04V307000 — ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD

| 7,610 vehicles affected

Defect: ON CERTAIN HEAVY DUTY TRUCKS, THE ENGINE ELECTRICAL HARNESS CAN CHAFE AGAINST SHARP EDGES ON THE ENGINE.

Consequence: SUDDEN ACCELERATION, ACTIVATION OF THE ENGINE COMPRESSION BRAKE, ENGINE SPEED DROPPING TO IDLE, ALTERNATOR OVERLOAD WITH POSSIBLE FIRE, AND A LOSS OF ENGINE ECM POWER RESULTING IN ENGINE SHUTDOWN COULD OCCUR WITHOUT WARNING.

Remedy: DEALERS WILL INSPECT THE HARNESS TO DETERMINE IF IT IS DAMAGED. IF DAMAGED, THE ENGINE HARNESS WILL BE REPAIRED. ALL HARNESSES WILL BE RE-ROUTED AND STAND-OFF BRACKETS WILL BE ADDED. THE RECALL BEGAN ON SEPTEMBER 8, 2004. OWNERS CAN CONTACT...

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Recall 04V100000 — EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

| 83,312 vehicles affected

Defect: ON CERTAIN CONVENTIONAL TRUCKS EQUIPPED WITH PRO-SLEEPER BERTHS, WATER INTRUSION CAN BE FOUND IN THE BUNK CONTROL PANEL AREA AND POOL IN THE TOPS OF THE DOME LIGHT, TV/VCR, AND OR REFRIGERATOR POWER SWITCHES.

Consequence: THE CIRCUIT BOARDS IN THE SWITCHES COULD HEAT UP , POSSIBLY PRODUCE A FLAME OR FIRE, AND CAUSE PROPERTY DAMAGE, PERSONAL INJURY, OR DEATH.

Remedy: DEALERS WILL INSTALL A WATER SHIELD OVER THE BACK OF THE ENTIRE BUNK CONTROL PANEL. OWNER NOTIFICATION BEGAN ON JULY 16, 2004. OWNERS SHOULD CONTACT INTERNATIONAL AT 1-800-448-7825.

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Recall 03V263000 — SERVICE BRAKES, AIR:SLACK ADJUSTERS

| 43 vehicles affected

Defect: ON CERTAIN HEAVY DUTY TRUCKS, THE DRAG LINK WILL INTERFERE WITH THE FRONT, DRIVER'S SIDE, BRAKE CHAMBER AND SLACK ADJUSTER. THIS INTERFERENCE COULD CAUSE DAMAGE TO THE SLACK ADJUSTER AND RENDER IT INOPERABLE.

Consequence: AN INOPERABLE SLACK ADJUSTER WILL CAUSE THE FRONT BRAKES TO WEAR UNEVENLY AND MAY EVENTUALLY CAUSE A VEHICLE CRASH.

Remedy: DEALERS WILL REPLACE THE PITMAN ARMS, DRAG LINKS, AND STEERING ARMS. OWNER NOTIFICATION BEGAN NOVEMBER 12, 2003. OWNERS SHOULD CONTACT INTERNATIONAL AT 1-800-448-7825.

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Recall 03V072000 — ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR

| 881 vehicles affected

Defect: ON CERTAIN HEAVY DUTY TRUCKS BUILT WITH A DETROIT ENGINE AND A LEECE NEVILLE ALTERNATOR. THE ELECTRICAL TERMINAL AT THE ALTERNATOR END OF THE CABLE THAT RUNS FROM THE STARTER TO THE BATTERY STUD ON THE ALTERNATOR MAY BREAK OFF, DUE TO VIBRATION IN THE CABLE.

Consequence: IF THE TERMINAL BREAKS OFF, THE CAB WILL LOSE ALL POWER, RESULTING IN COMPLETE ELECTRICAL FAILURE AND ENGINE SHUTDOWN, WHICH MAY RESULT IN A CRASH AND POTENTIALLY CAUSE PROPERTY DAMAGE, PERSONAL INJURY, OR DEATH.

Remedy: DEALERS WILL REROUTE AND REWIRE THE WIRING HARNESS TO THE ALTERNATOR. OWNER NOTIFICATION BEGAN ON MARCH 13, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY...

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Recall 02V309000 — SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS

| 252 vehicles affected

Defect: ON CERTAIN HEAVY DUTY TRUCKS, THE BOLTS AND LOCKING NUTS USED TO HOLD THE BRAKE SPIDERS OR BRAKE ANCHOR PLATES TIGHT TO THE AXLES WERE UNDER-TORQUED ON THE RIGHT SIDE OF THE VEHICLES. IF THE CLAMP LOAD ON THE BOLTS IS NOT SUFFICIENT, THE ANCHOR PLATE MAY MOVE WHEN THE BRAKE IS APPLIED IN EITHER THE FORWARD OR REVERSE DIRECTION.

Consequence: THIS MOVEMENT COULD CAUSE INDIVIDUAL BRAKE COMPONENTS TO FAIL OR EVENTUALLY FATIGUE ALL THE ANCHOR PLATE MOUNTING BOLTS. IF ALL THE BOLTS BREAK DUE TO FAILURE, A COMPLETE LOSS OF BRAKING AT A WHEEL END COULD OCCUR.

Remedy: DEALERS WILL INSPECT AND TIGHTEN ALL SUSPECT BOLTS. NEW WHEEL SEALS AND NEW BOLTS WILL BE INSTALLED WHERE APPLICABLE. OWNER NOTIFICATION IS EXPECTED TO BEGIN DURING DECEMBER 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED...

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Owner Complaints for the 2003 INTERNATIONAL 9900I

9 complaints have been filed with NHTSA for the 2003 INTERNATIONAL 9900I. Below is a breakdown by vehicle component.

Most Recent Complaints

#10150854 | UNKNOWN OR OTHER | | N/A miles
2003 INTERNATIONAL 99001 IS HAS HAD OVER $7,000 IN REPAIRS. *TS ***NO ANSWER REQUIRED*** THESE REPAIRS FAILED TO FIX THE PROBLEMS THAT SHOULD HAVE BEEN REPAIRED PRIOR TO DELIVERY. *NM
#10142092 | ENGINE AND ENGINE COOLING:ENGINE | | N/A miles
2003 INTERNATIONAL 99001 BRAKES WERE THIN, FOUR OF THE EIGHT DRIVE AXLE TIRES WERE IN POOR CONDITION AND THE FRONT TIRE WERE QUESTIONABLE. THEY LOOKED AS IF THEY WERE MOVED FROM ANOTHER VEHICLE AND PUT ON THIS ONE. *** NO ANSWER REQUIRED*** * TS THE DAY THAT THE CONSUMER TOOK DELIVERY OF THE TRUCK HE NOTICED THAT IT WAS SHAKING WHILE BEING DRIVEN AN SEEMED TO PULL TO THE RIGHT. THE CONSUMER COULDN'T DRIVE FASTER THAN 60 MPH. THE WINDSHIELD THAT WAS REPLACED LEAKED WHILE IT WAS RAINING. THE HEATING ELEMENT ALSO DIDN'T WORK DUE TO A BROKEN HEATER COWLING. THE CONSUMER WAS TOLD BY A TECHNICIAN THAT THE FRONT TIRE WERE OUT OF ROUND THEREFORE THEY COULD NOT BE BALANCED AND THE TREAD WAS TOO THIN. MOST OF THE GREASE ZIRKS ON THE FRONT END WERE BROKEN OFF OR CLOGGED. THE VEHICLE HAD A BAD EXHAUST LEAK. THE PIPE HAD A 10-INCH SPLIT AT THE SEAM. THE BRAKES WERE GRABBING DUE TO BAD DRUMS. THREE OF THE SIX DRUMS WERE BADLY GROOVED. THE CLUTCH WAS DAMAGED. THE TRUCK HAD A BROKEN MOTOR MOUNT. THE TRANSMISSION NEEDED TO BE SERVICED DUE TO WATER CONTAMINATION AND THE CLUTCH BRAKE AND THROW OUT BEARING HAD FAILED. THE FENDER SUPPORTS WERE BROKEN ON THE HOOD. THE OIL COOLER WAS BADLY CORRODED AND THERE WAS NO ANTI-CORROSION IN THE ANTIFREEZE. THE RADIATOR HOSE BLEW DUE TO AN OIL CONTAMINATION FROM THE COOLER SOFTENING ALL THE RUBBER HOSES. THREE OF THE TIRE REPLACED BY PRICE INTERNATIONAL BLEWOUT. THE LAST TIRE HAD A LARGE DEEP CUT, ON THE INSIDE, HALFWAY AROUND THE SIDEWALL. UPON FURTHER INSPECTION THREE OF THE FOUR OTHER TIRE REPLACED WERE BAD. ONE HAD A TREAD BELT AND ONE HAD THREE LARGE PLUGS THE SIZE OF QUARTERS IN IT. A TOTAL OF SEVEN OF EIGHT TIRES WERE REPLACED. THE CONSUMER BELIEVES THE DEALER MISREPRESENTED THE CONDITION OF THE VEHICLE THEREFORE HE REQUEST TO BE REIMBURSED FOR THE COST OF THE VEHICLE AND ANY OUT OF POCKET REPAIR COST. *NM
#10142092 | EQUIPMENT | | N/A miles
2003 INTERNATIONAL 99001 BRAKES WERE THIN, FOUR OF THE EIGHT DRIVE AXLE TIRES WERE IN POOR CONDITION AND THE FRONT TIRE WERE QUESTIONABLE. THEY LOOKED AS IF THEY WERE MOVED FROM ANOTHER VEHICLE AND PUT ON THIS ONE. *** NO ANSWER REQUIRED*** * TS THE DAY THAT THE CONSUMER TOOK DELIVERY OF THE TRUCK HE NOTICED THAT IT WAS SHAKING WHILE BEING DRIVEN AN SEEMED TO PULL TO THE RIGHT. THE CONSUMER COULDN'T DRIVE FASTER THAN 60 MPH. THE WINDSHIELD THAT WAS REPLACED LEAKED WHILE IT WAS RAINING. THE HEATING ELEMENT ALSO DIDN'T WORK DUE TO A BROKEN HEATER COWLING. THE CONSUMER WAS TOLD BY A TECHNICIAN THAT THE FRONT TIRE WERE OUT OF ROUND THEREFORE THEY COULD NOT BE BALANCED AND THE TREAD WAS TOO THIN. MOST OF THE GREASE ZIRKS ON THE FRONT END WERE BROKEN OFF OR CLOGGED. THE VEHICLE HAD A BAD EXHAUST LEAK. THE PIPE HAD A 10-INCH SPLIT AT THE SEAM. THE BRAKES WERE GRABBING DUE TO BAD DRUMS. THREE OF THE SIX DRUMS WERE BADLY GROOVED. THE CLUTCH WAS DAMAGED. THE TRUCK HAD A BROKEN MOTOR MOUNT. THE TRANSMISSION NEEDED TO BE SERVICED DUE TO WATER CONTAMINATION AND THE CLUTCH BRAKE AND THROW OUT BEARING HAD FAILED. THE FENDER SUPPORTS WERE BROKEN ON THE HOOD. THE OIL COOLER WAS BADLY CORRODED AND THERE WAS NO ANTI-CORROSION IN THE ANTIFREEZE. THE RADIATOR HOSE BLEW DUE TO AN OIL CONTAMINATION FROM THE COOLER SOFTENING ALL THE RUBBER HOSES. THREE OF THE TIRE REPLACED BY PRICE INTERNATIONAL BLEWOUT. THE LAST TIRE HAD A LARGE DEEP CUT, ON THE INSIDE, HALFWAY AROUND THE SIDEWALL. UPON FURTHER INSPECTION THREE OF THE FOUR OTHER TIRE REPLACED WERE BAD. ONE HAD A TREAD BELT AND ONE HAD THREE LARGE PLUGS THE SIZE OF QUARTERS IN IT. A TOTAL OF SEVEN OF EIGHT TIRES WERE REPLACED. THE CONSUMER BELIEVES THE DEALER MISREPRESENTED THE CONDITION OF THE VEHICLE THEREFORE HE REQUEST TO BE REIMBURSED FOR THE COST OF THE VEHICLE AND ANY OUT OF POCKET REPAIR COST. *NM
#10142092 | POWER TRAIN | | N/A miles
2003 INTERNATIONAL 99001 BRAKES WERE THIN, FOUR OF THE EIGHT DRIVE AXLE TIRES WERE IN POOR CONDITION AND THE FRONT TIRE WERE QUESTIONABLE. THEY LOOKED AS IF THEY WERE MOVED FROM ANOTHER VEHICLE AND PUT ON THIS ONE. *** NO ANSWER REQUIRED*** * TS THE DAY THAT THE CONSUMER TOOK DELIVERY OF THE TRUCK HE NOTICED THAT IT WAS SHAKING WHILE BEING DRIVEN AN SEEMED TO PULL TO THE RIGHT. THE CONSUMER COULDN'T DRIVE FASTER THAN 60 MPH. THE WINDSHIELD THAT WAS REPLACED LEAKED WHILE IT WAS RAINING. THE HEATING ELEMENT ALSO DIDN'T WORK DUE TO A BROKEN HEATER COWLING. THE CONSUMER WAS TOLD BY A TECHNICIAN THAT THE FRONT TIRE WERE OUT OF ROUND THEREFORE THEY COULD NOT BE BALANCED AND THE TREAD WAS TOO THIN. MOST OF THE GREASE ZIRKS ON THE FRONT END WERE BROKEN OFF OR CLOGGED. THE VEHICLE HAD A BAD EXHAUST LEAK. THE PIPE HAD A 10-INCH SPLIT AT THE SEAM. THE BRAKES WERE GRABBING DUE TO BAD DRUMS. THREE OF THE SIX DRUMS WERE BADLY GROOVED. THE CLUTCH WAS DAMAGED. THE TRUCK HAD A BROKEN MOTOR MOUNT. THE TRANSMISSION NEEDED TO BE SERVICED DUE TO WATER CONTAMINATION AND THE CLUTCH BRAKE AND THROW OUT BEARING HAD FAILED. THE FENDER SUPPORTS WERE BROKEN ON THE HOOD. THE OIL COOLER WAS BADLY CORRODED AND THERE WAS NO ANTI-CORROSION IN THE ANTIFREEZE. THE RADIATOR HOSE BLEW DUE TO AN OIL CONTAMINATION FROM THE COOLER SOFTENING ALL THE RUBBER HOSES. THREE OF THE TIRE REPLACED BY PRICE INTERNATIONAL BLEWOUT. THE LAST TIRE HAD A LARGE DEEP CUT, ON THE INSIDE, HALFWAY AROUND THE SIDEWALL. UPON FURTHER INSPECTION THREE OF THE FOUR OTHER TIRE REPLACED WERE BAD. ONE HAD A TREAD BELT AND ONE HAD THREE LARGE PLUGS THE SIZE OF QUARTERS IN IT. A TOTAL OF SEVEN OF EIGHT TIRES WERE REPLACED. THE CONSUMER BELIEVES THE DEALER MISREPRESENTED THE CONDITION OF THE VEHICLE THEREFORE HE REQUEST TO BE REIMBURSED FOR THE COST OF THE VEHICLE AND ANY OUT OF POCKET REPAIR COST. *NM
#10142092 | SERVICE BRAKES, HYDRAULIC | | N/A miles
2003 INTERNATIONAL 99001 BRAKES WERE THIN, FOUR OF THE EIGHT DRIVE AXLE TIRES WERE IN POOR CONDITION AND THE FRONT TIRE WERE QUESTIONABLE. THEY LOOKED AS IF THEY WERE MOVED FROM ANOTHER VEHICLE AND PUT ON THIS ONE. *** NO ANSWER REQUIRED*** * TS THE DAY THAT THE CONSUMER TOOK DELIVERY OF THE TRUCK HE NOTICED THAT IT WAS SHAKING WHILE BEING DRIVEN AN SEEMED TO PULL TO THE RIGHT. THE CONSUMER COULDN'T DRIVE FASTER THAN 60 MPH. THE WINDSHIELD THAT WAS REPLACED LEAKED WHILE IT WAS RAINING. THE HEATING ELEMENT ALSO DIDN'T WORK DUE TO A BROKEN HEATER COWLING. THE CONSUMER WAS TOLD BY A TECHNICIAN THAT THE FRONT TIRE WERE OUT OF ROUND THEREFORE THEY COULD NOT BE BALANCED AND THE TREAD WAS TOO THIN. MOST OF THE GREASE ZIRKS ON THE FRONT END WERE BROKEN OFF OR CLOGGED. THE VEHICLE HAD A BAD EXHAUST LEAK. THE PIPE HAD A 10-INCH SPLIT AT THE SEAM. THE BRAKES WERE GRABBING DUE TO BAD DRUMS. THREE OF THE SIX DRUMS WERE BADLY GROOVED. THE CLUTCH WAS DAMAGED. THE TRUCK HAD A BROKEN MOTOR MOUNT. THE TRANSMISSION NEEDED TO BE SERVICED DUE TO WATER CONTAMINATION AND THE CLUTCH BRAKE AND THROW OUT BEARING HAD FAILED. THE FENDER SUPPORTS WERE BROKEN ON THE HOOD. THE OIL COOLER WAS BADLY CORRODED AND THERE WAS NO ANTI-CORROSION IN THE ANTIFREEZE. THE RADIATOR HOSE BLEW DUE TO AN OIL CONTAMINATION FROM THE COOLER SOFTENING ALL THE RUBBER HOSES. THREE OF THE TIRE REPLACED BY PRICE INTERNATIONAL BLEWOUT. THE LAST TIRE HAD A LARGE DEEP CUT, ON THE INSIDE, HALFWAY AROUND THE SIDEWALL. UPON FURTHER INSPECTION THREE OF THE FOUR OTHER TIRE REPLACED WERE BAD. ONE HAD A TREAD BELT AND ONE HAD THREE LARGE PLUGS THE SIZE OF QUARTERS IN IT. A TOTAL OF SEVEN OF EIGHT TIRES WERE REPLACED. THE CONSUMER BELIEVES THE DEALER MISREPRESENTED THE CONDITION OF THE VEHICLE THEREFORE HE REQUEST TO BE REIMBURSED FOR THE COST OF THE VEHICLE AND ANY OUT OF POCKET REPAIR COST. *NM

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Safety Rating for the 2003 INTERNATIONAL 9900I

NHTSA has not yet tested the 2003 INTERNATIONAL 9900I in its New Car Assessment Program.

Technical Service Bulletins for the 2003 INTERNATIONAL 9900I

International Motors, LLC has issued 1 technical service bulletin (TSBs) for the 2003 INTERNATIONAL 9900I. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

IK1201316 — ENGINE

Accelerator Value "Not Available" for Legacy Engines in ServiceMaxx

NHTSA Investigations for the 2003 INTERNATIONAL 9900I

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the INTERNATIONAL 9900I

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Other INTERNATIONAL Models

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