2012 HYUNDAI VERACRUZ — Problems, Recalls & Safety Data

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N/A

Safety Rating

74

Owner Complaints

5 Fires

3

Recalls

ACTIVE RECALL

1

Service Bulletin

0

Investigations

Overview of the 2012 HYUNDAI VERACRUZ

The 2012 HYUNDAI VERACRUZ has received a total of 74 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 4 recall campaigns affecting this vehicle, covering issues with SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE, ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:SEALS/GASKETS. 1 technical service bulletin have been issued by Hyundai Motor America for this model year. The most commonly reported problems involve the Electrical System (19 complaints), Engine (18 complaints), and Engine And Engine Cooling (15 complaints).

Recalls for the 2012 HYUNDAI VERACRUZ

NHTSA has recorded 4 recalls for the 2012 HYUNDAI VERACRUZ, potentially affecting up to 1,830,794 vehicles.

Recall 23V651000 — SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE

| 1,649,478 vehicles affected

Defect: Hyundai Motor America (Hyundai) is recalling certain 2011-2015 Elantra, Genesis Coupe, Sonata Hybrid, 2012-2015 Accent, Azera, Veloster, 2013-2015 Elantra Coupe, Santa Fe, 2014-2015 Equus, 2010-2012 Veracruz, 2010-2013 Tucson, 2015 Tucson Fuel Cell, and 2013 Santa Fe Sport vehicles. The Anti-Lock Brake System (ABS) module may leak brake fluid internally and cause an electrical short, which can result in an engine...

Consequence: An engine compartment fire while parked or driving can increase the risk of injury.

Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the ABS fuse, free of charge. Owner notification letters were mailed April 10, 2024 through October 11, 2024. Owners may contact...

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Recall 20V705000 — ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:SEALS/GASKETS

| 60,097 vehicles affected

Defect: Hyundai Motor America (Hyundai) is recalling certain 2007-2012 Veracruz vehicles that were previously recalled under recall number 14V-415. Oil may leak from the front cylinder bank cover gasket, potentially dripping onto the alternator and causing the charging system to become inoperative.

Consequence: An inoperative charging system can result in an engine stall, increasing the risk of a crash.

Remedy: Hyundai will notify owners, and dealers will inspect the valve cover gasket and repair it as necessary, free of charge. Owner letters were mailed September 7, 2021. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall...

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Recall 20V705000 — ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:SEALS/GASKETS

| 60,097 vehicles affected

Defect: Hyundai Motor America (Hyundai) is recalling certain 2007-2012 Veracruz vehicles that were previously recalled under recall number 14V-415. Oil may leak from the front cylinder bank cover gasket, potentially dripping onto the alternator and causing the charging system to become inoperative.

Consequence: An inoperative charging system can result in an engine stall, increasing the risk of a crash.

Remedy: Hyundai will notify owners, and dealers will inspect the valve cover gasket and repair it as necessary, free of charge. Owner letters were mailed September 7, 2021. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall...

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Recall 14V415000 — ENGINE AND ENGINE COOLING:ENGINE

| 61,122 vehicles affected

Defect: Hyundai Motor Company (Hyundai) is recalling certain model year 2007-2012 Veracruz vehicles manufactured from December 26, 2006, through July 24, 2012. The affected vehicles may experience an oil leak from the front cylinder bank valve cover gasket. If there is a sufficient amount of oil dropped onto the alternator, the alternator will be damaged causing the charging system to become...

Consequence: If the alternator is damaged, the charging system warning lamp in the instrument cluster will illuminate, and the engine will lose power and the vehicle will eventually stop operating while being driven. An unexpected failure of motive power while driving increases the risk of a crash.

Remedy: Hyundai will notify owners, and dealers will inspect/repair or replace the alternator and the front valve cover gasket, free of charge. Hyundai sent out an interim letter to owners on September 3, 2014. Owners may contact Hyundai customer service at...

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Owner Complaints for the 2012 HYUNDAI VERACRUZ

74 complaints have been filed with NHTSA for the 2012 HYUNDAI VERACRUZ. Below is a breakdown by vehicle component.

Most Recent Complaints

#11627287 | SERVICE BRAKES, HYDRAULIC | | N/A miles Fire
The contact owned a 2012 Hyundai Veracruz. The contact stated while parked and unoccupied, the vehicle caught fire. The contact stated she was told by one of her neighbors who tried to extinguish the fire but could not stop the fire. The house was damaged due to the fire. No injuries were sustained. No medical attention was needed. The fire department was notified and extinguished the fire and the vehicle was currently under investigation. A fire department and police report was filed. The vehicle was towed to an unknown location. The vehicle was destroyed.  The vehicle was not diagnosed or repaired. The contact was relating the failure to NHTSA Campaign Number:  23V651000 (SERVICE BRAKES, HYDRAULIC) however the VIN was not included in the recall. The manufacturer was not notified of the failure. The failure mileage was unknown.
#11608339 | SERVICE BRAKES, HYDRAULIC | | N/A miles
The contact owns a 2012 Hyundai Veracruz. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2012 Hyundai Veracruz. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, several unknown warning lights illuminated, and the vehicle then stalled. The vehicle was pushed back to the residence. The contact stated that an independent mechanic diagnosed the vehicle and determined that there was an oil leak around the alternator which caused the alternator failure. The dealer was made aware of the failure and informed the contact that the earliest appointment to repair the vehicle was July 2, 2024. The manufacturer was made aware of the failure and confirmed the estimated date for the repair. The failure mileage was approximately 239,382. VIN tool confirms parts not available.
#11591707 | SERVICE BRAKES, HYDRAULIC | | 239,382 miles
The contact owns a 2012 Hyundai Veracruz. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, several unknown warning lights illuminated, and the vehicle then stalled. The vehicle was pushed back to the residence. The contact stated that an independent mechanic diagnosed the vehicle and determined that there was an oil leak around the alternator which caused the alternator failure. The dealer was made aware of the failure and informed the contact that the earliest appointment to repair the vehicle was July 2, 2024. The manufacturer was made aware of the failure and confirmed the estimated date for the repair. The failure mileage was approximately 239,382. VIN tool confirms parts not available.
#11590375 | ELECTRICAL SYSTEM | | 186,000 miles
The contact owns a 2012 Hyundai Veracruz. The contact stated that after picking up the vehicle from the dealer, the contact became aware that the battery warning light was illuminated. The contact stated that the battery warning light disappeared when the A/C was turned on. The local dealer where the vehicle was serviced under NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) was contacted, and stated that the failure was not related to the repair recall. The contact stated the technician cleaned the engine and the insulation on the cables fractured due to age and brittleness. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 186,000.

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Safety Rating for the 2012 HYUNDAI VERACRUZ

NHTSA has not yet tested the 2012 HYUNDAI VERACRUZ in its New Car Assessment Program.

Technical Service Bulletins for the 2012 HYUNDAI VERACRUZ

Hyundai Motor America has issued 1 technical service bulletin (TSBs) for the 2012 HYUNDAI VERACRUZ. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

121 — FUEL SYSTEM, GASOLINE

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

NHTSA Investigations for the 2012 HYUNDAI VERACRUZ

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the HYUNDAI VERACRUZ

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Other HYUNDAI Models

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