2020 HYUNDAI VENUE — Problems, Recalls & Safety Data

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4/5

★★★★

Safety Rating

58

Owner Complaints

8 Crashes 3 Fires

1

Recall

ACTIVE RECALL

10

Service Bulletins

0

Investigations

Overview of the 2020 HYUNDAI VENUE

The 2020 HYUNDAI VENUE has received a total of 58 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). It earned an overall safety rating of 4 out of 5 stars in NHTSA's New Car Assessment Program crash tests. There have been 4 recall campaigns affecting this vehicle, covering issues with SEAT BELTS:FRONT, SEAT BELTS:PRETENSIONER. 10 technical service bulletins have been issued by Hyundai Motor America for this model year. The most commonly reported problems involve the Unknown Or Other (12 complaints), Power Train (7 complaints), and Seat Belts (7 complaints).

Recalls for the 2020 HYUNDAI VENUE

NHTSA has recorded 4 recalls for the 2020 HYUNDAI VENUE, potentially affecting up to 288,568 vehicles.

Recall 22V458000 — SEAT BELTS:FRONT

| 72,142 vehicles affected

Defect: Hyundai Motor America (Hyundai) is recalling certain 2020-2022 Venue vehicles. In the event of a crash, the front driver-side and/or passenger-side seat belt pretensioners may explode upon deployment.

Consequence: An exploding seat belt pretensioner can project metal fragments into the vehicle, strike vehicle occupants, and result in injury.

Remedy: Dealers will secure the seat belt pretensioners with a cap, free of charge. Owner notification letters were mailed October 25, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 231. This recall expands and...

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Recall 22V458000 — SEAT BELTS:FRONT

| 72,142 vehicles affected

Defect: Hyundai Motor America (Hyundai) is recalling certain 2020-2022 Venue vehicles. In the event of a crash, the front driver-side and/or passenger-side seat belt pretensioners may explode upon deployment.

Consequence: An exploding seat belt pretensioner can project metal fragments into the vehicle, strike vehicle occupants, and result in injury.

Remedy: Dealers will secure the seat belt pretensioners with a cap, free of charge. Owner notification letters were mailed October 25, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 231. This recall expands and...

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Recall 22V458000 — SEAT BELTS:PRETENSIONER

| 72,142 vehicles affected

Defect: Hyundai Motor America (Hyundai) is recalling certain 2020-2022 Venue vehicles. In the event of a crash, the front driver-side and/or passenger-side seat belt pretensioners may explode upon deployment.

Consequence: An exploding seat belt pretensioner can project metal fragments into the vehicle, strike vehicle occupants, and result in injury.

Remedy: Dealers will secure the seat belt pretensioners with a cap, free of charge. Owner notification letters were mailed October 25, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 231. This recall expands and...

View full details →

Recall 22V458000 — SEAT BELTS:PRETENSIONER

| 72,142 vehicles affected

Defect: Hyundai Motor America (Hyundai) is recalling certain 2020-2022 Venue vehicles. In the event of a crash, the front driver-side and/or passenger-side seat belt pretensioners may explode upon deployment.

Consequence: An exploding seat belt pretensioner can project metal fragments into the vehicle, strike vehicle occupants, and result in injury.

Remedy: Dealers will secure the seat belt pretensioners with a cap, free of charge. Owner notification letters were mailed October 25, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 231. This recall expands and...

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Owner Complaints for the 2020 HYUNDAI VENUE

58 complaints have been filed with NHTSA for the 2020 HYUNDAI VENUE. Below is a breakdown by vehicle component.

Most Recent Complaints

#11711460 | ELECTRICAL SYSTEM | | N/A miles Crash Fire
In a passenger-side front collision at 25mph, no front collision warning was given, and the automatic braking system did not engage. Fire broke out inside the vehicle next to the floorboard beside the front passenger seat (bottom of B-post) almost immediately upon impact. Upon inspection of the vehicle on 1/16, I believe the wiring that powers the passenger side airbags shorted (see photos), resulting in a fire which quickly engulfed the interior of the vehicle. Investigation, police report, and insurance still pending.
#11711460 | FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING | | N/A miles Crash Fire
In a passenger-side front collision at 25mph, no front collision warning was given, and the automatic braking system did not engage. Fire broke out inside the vehicle next to the floorboard beside the front passenger seat (bottom of B-post) almost immediately upon impact. Upon inspection of the vehicle on 1/16, I believe the wiring that powers the passenger side airbags shorted (see photos), resulting in a fire which quickly engulfed the interior of the vehicle. Investigation, police report, and insurance still pending.
#11711460 | FORWARD COLLISION AVOIDANCE: WARNINGS | | N/A miles Crash Fire
In a passenger-side front collision at 25mph, no front collision warning was given, and the automatic braking system did not engage. Fire broke out inside the vehicle next to the floorboard beside the front passenger seat (bottom of B-post) almost immediately upon impact. Upon inspection of the vehicle on 1/16, I believe the wiring that powers the passenger side airbags shorted (see photos), resulting in a fire which quickly engulfed the interior of the vehicle. Investigation, police report, and insurance still pending.
#11709308 | STRUCTURE:BODY | | N/A miles
The trunk handle and latch malfunctioned, due to "internal part failure" (cited by dealership diagnostic). Each time I locked or unlocked my car, the trunk latch would repeatedly make noise as if trying to unlock/lock but it was jammed. After multiple click noises, the trunk would then sporadically pop open while driving, causing me to have to pull over and force it shut again. This created a safety concern as it would pop open while driving. There was no consistency on when this would happen either, making it unsafe to drive not knowing if it would suddenly pop. I brought it to the local Hyundai dealership who looked at it and recommended a full trunk latch and handle replacement. They cited that it was an "internal part failure," however since my model of car did not have a recall out yet for trunk latches (other Hyundai models currently do), it was not covered (costing $1,162). There were no warning lights or messages. The first trunk latch jam happened on November 30th when putting stuff in my trunk. The repeated clicking and trunk popping then occurred December 7th. After that, the clicking and jamming occurred every day, each time I locked or unlocked my car. It got progressively worse with increased trunk pops while driving. I brought it to the dealership on December 10th for diagnostic assessment.
#11671257 | SEAT BELTS | | N/A miles
I have two serious complaints about this vehicle. I am 5 ft 2 in tall. The seatbelt consistently slides across my neck causing distraction while driving. One would think that manufacturers would have figured this out by now. Almost all vehicles do this to anyone under 5ft 3in tall. Can’t tell me that when they add expensive sensors the seatbelt adjustment would be all that expensive to fix. Also- I have three grandchildren two in car seats one rear facing. It is not safe for me to travel with all three in the backseat. If I’m sideswiped the older child will have broken hips there is simply not enough room. And when we put the rear facing in the back seat the passenger in front has to push up so far their knees are in the dash. Can we say”how about I eat that airbag?”

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Safety Rating for the 2020 HYUNDAI VENUE

The 2020 HYUNDAI VENUE received an overall safety rating of 4 out of 5 stars from NHTSA's New Car Assessment Program (NCAP).

Test Category Rating
Overall Rating ★★★★ (4/5)
Frontal Crash ★★★★ (4/5)
Side Crash ★★★★★ (5/5)
Rollover ★★★★ (4/5)

Safety ratings are based on controlled crash tests conducted by NHTSA. A 5-star rating indicates the highest level of occupant protection.

Technical Service Bulletins for the 2020 HYUNDAI VENUE

Hyundai Motor America has issued 10 technical service bulletins (TSBs) for the 2020 HYUNDAI VENUE. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

25-BE-018H TSB — UNKNOWN OR OTHER

Certain Venue (QX) vehicles may have an inoperable horn that may be caused by foreign substances causing internal parts to oxidize. Hyundai is extending the warranty coverage for the horn replacement to 10 years or 120,000 miles from the date of original retail delivery or date of first use (whichever...

25-BE-018H DN — UNKNOWN OR OTHER

Certain Venue (QX) vehicles may have an inoperable horn that may be caused by foreign substances causing internal parts to oxidize. Hyundai is extending the warranty coverage for the horn replacement to 10 years or 120,000 miles from the date of original retail delivery or date of first use (whichever...

23-BE-009H — ELECTRICAL SYSTEM:HORN

Certain 2020-22MY Venue (QX) vehicles may experience an inoperable horn that may be caused by foreign substances causing internal parts to oxidize. Hyundai is extending the warranty coverage for the horn replacement to 10 years or 120,000 miles from the date of original retail delivery or date of first use...

23-BE-007H — ELECTRICAL SYSTEM

This Service Information bulletin provides information on how to update the Apple Carplay software from Hyundai’s Navigation Updates page. The current version of Google Maps has 10 times the data transmission compared to the previous version. As a countermeasure, an update with a frame skip logic has been added to...

23-01-014H — ELECTRICAL SYSTEM

Certain Hyundai vehicles may not be equipped with an immobilizer. This bulletin provides the service procedure to update the IBU/BCM (Integrated Body Control Unit/Body Control Module), to revise the OEM Hyundai burglar alarm system operation and ignition start logic, and installation of two anti-theft decals for the front windows

21-BE-004H — EQUIPMENT

When using Wireless CarPlay, the system may intermittently auto disconnect. When Wireless CarPlay is disconnected, a pop up message “Phone Not Responding. Please reconnect it and try again” will appear on the radio screen.

20-BD-011H — STRUCTURE

Certain Venue (QX) vehicles may exhibit difficulty closing the tailgate. This bulletin describes the procedure to adjust the height of the tailgate overslam bumpers to repair this condition.

19-GI-007H — EQUIPMENT

This bulletin provides information on the Launch Quality Monitoring Process (LQMP) for the Hyundai Venue. After a new vehicle launch, Hyundai uses the LQMP to monitor all customer and dealer activities at a minimum of 100 days. The Venue LQMP helps improve model vehicle quality, and allows Hyundai to proactively...

19-GI-007H — ELECTRICAL SYSTEM

This bulletin provides information on the Launch Quality Monitoring Process (LQMP) for the Hyundai Venue. After a new vehicle launch, Hyundai uses the LQMP to monitor all customer and dealer activities at a minimum of 100 days. The Venue LQMP helps improve model vehicle quality, and allows Hyundai to proactively...

19-GI-007H — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This bulletin provides information on the Launch Quality Monitoring Process (LQMP) for the Hyundai Venue. After a new vehicle launch, Hyundai uses the LQMP to monitor all customer and dealer activities at a minimum of 100 days. The Venue LQMP helps improve model vehicle quality, and allows Hyundai to proactively...

NHTSA Investigations for the 2020 HYUNDAI VENUE

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the HYUNDAI VENUE

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Other HYUNDAI Models

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