2016 HYUNDAI AZERA — Problems, Recalls & Safety Data

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N/A

Safety Rating

16

Owner Complaints

3 Crashes

1

Recall

ACTIVE RECALL

2

Service Bulletins

0

Investigations

Overview of the 2016 HYUNDAI AZERA

The 2016 HYUNDAI AZERA has received a total of 16 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There has been 1 recall campaign affecting this vehicle, covering issues with LATCHES/LOCKS/LINKAGES:TRUNK LID:LATCH. 2 technical service bulletins have been issued by Hyundai Motor America for this model year. The most commonly reported problems involve the Air Bags (3 complaints), Steering (3 complaints), and Electrical System (2 complaints).

Recalls for the 2016 HYUNDAI AZERA

NHTSA has recorded 1 recall for the 2016 HYUNDAI AZERA, potentially affecting up to 348,158 vehicles.

Recall 21V619000 — LATCHES/LOCKS/LINKAGES:TRUNK LID:LATCH

| 348,158 vehicles affected

Defect: Hyundai Motor America (Hyundai) is recalling certain 2017-2018 Sonata, 2016-2018 Sonata Hybrid, 2018-2020 Accent, and 2016-2017 Azera vehicles. The trunk latch may become damaged, preventing the opening of the trunk from the inside. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 401, "Internal Trunk Release."

Consequence: A person inside the trunk compartment may become trapped, increasing their risk of injury.

Remedy: Dealers will replace the trunk latch base, free of charge. Owner notification letters were mailed December 4, 2021. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 208.

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Owner Complaints for the 2016 HYUNDAI AZERA

16 complaints have been filed with NHTSA for the 2016 HYUNDAI AZERA. Below is a breakdown by vehicle component.

Most Recent Complaints

#11699903 | ENGINE AND ENGINE COOLING | | 109,000 miles
The contact owns a 2016 Hyundai Azera. The contact stated that the heating system was inoperable. The vehicle was taken to two Goodyear Auto Repair Shops, where it was diagnosed with a head gasket leak. One of the Goodyear facilities replaced the thermostat and the radiator. The contact stated that while driving at 55 MPH, a message that the engine was overheating was displayed. The contact was able to pull over to the side of the road. The vehicle was towed to the dealer, where it was diagnosed that the head gasket was leaking because the head gasket bolts had melted. The dealer sent the vehicle to a machine shop, where the engine was repaired. Additionally, the contact stated that the vehicle was experiencing excessive oil consumption, and the contact noticed a burning odor coming from the vehicle and oil leaking underneath the vehicle. The manufacturer was notified of the failure and advised the contact to take the vehicle to the dealer for a diagnostic test, and the vehicle could be eligible for goodwill assistance. The vehicle was towed to the dealer, where it was being diagnosed. The vehicle was not yet repaired. The failure mileage was approximately 109,000.
#11546841 | ELECTRICAL SYSTEM | | N/A miles
Moonroof- I opened my moonroof and when I tried to close it, the sunshade would not retract - it is hanging - causing me not to be able to see the back window when looking through my rear view mirror. I brought to a body shop and they said it is a design flaw. Now they want $1,800 to fix it!
#11546841 | VISIBILITY:SUN/MOON ROOF ASSEMBLY | | N/A miles
Moonroof- I opened my moonroof and when I tried to close it, the sunshade would not retract - it is hanging - causing me not to be able to see the back window when looking through my rear view mirror. I brought to a body shop and they said it is a design flaw. Now they want $1,800 to fix it!
#11546841 | VISIBILITY/WIPER | | N/A miles
Moonroof- I opened my moonroof and when I tried to close it, the sunshade would not retract - it is hanging - causing me not to be able to see the back window when looking through my rear view mirror. I brought to a body shop and they said it is a design flaw. Now they want $1,800 to fix it!
#11479563 | AIR BAGS | | N/A miles
Air Bag light came on while driving. After getting it checked, the technician stated that the air bag module went out and was erased. A new module would need to be ordered and the old one replaced. repair was not done as the cost was expensive and I don't believe that I should pay for something that is a safety equipment issue, This should be under a lifetime warranty. Currently driving the vehicle without working air bags. Has not been reported to the manufacturer. Light first appeared in February of 2022.

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Safety Rating for the 2016 HYUNDAI AZERA

NHTSA has not yet tested the 2016 HYUNDAI AZERA in its New Car Assessment Program.

Technical Service Bulletins for the 2016 HYUNDAI AZERA

Hyundai Motor America has issued 2 technical service bulletins (TSBs) for the 2016 HYUNDAI AZERA. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

19-BE-004H — VISIBILITY:REARVIEW MIRRORS/DEVICES

This bulletin provides information on the serviceable parts for the outside mirror assembly. When diagnosing and repairing the outside mirror, do not replace the entire assembly. Refer to page 2 of this TSB for replacement of individual parts.

5NP-Z4U2N-01 — EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

This bulletin describes the procedure to determine if the vehicle's head unit needs to be replaced as a result of the temperature not displaying correctly on the screen.

NHTSA Investigations for the 2016 HYUNDAI AZERA

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the HYUNDAI AZERA

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Other HYUNDAI Models

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