2023 HONDA HR-V Unknown Or Other Problems

212 NHTSA complaints on file

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Unknown Or Other Issues in the 2023 HONDA HR-V

212 unknown or other complaints have been filed with NHTSA for the 2023 HONDA HR-V. Of these, 0 involved a crash, 0 involved a fire, and 0 resulted in injury.

212
Complaints
0
Crashes
0
Fires
0
Injuries
0
Deaths

All Unknown Or Other Complaints

#11710302 |
My back windshield shattered and when I went to the dealership they said there was a recall on the back windshield but I never received any notification about this recall
#11707377 |
I had just arrived home from a short 2 mile drive and was sitting in my car for a few minutes with the vehicle running when the rear glass suddenly shattered. Confused and startled, I got out of the car to inspect what happened and noticed the the entire glass was shattered and left and right edges broken more than the rest. While taking photos, the middle of the glass caved in. This is a known issue, and the manufacturer issued a recall regarding this. The rear windshield was replaced last December by the dealer.
#11697810 |
Rear view window shattered while driving
#11647712 |
Rear glass exploding a second time after repair
#11643534 |
Me and my grandkids had a scary experience sitting in my 2023 Honda HRV in parking lot with the vehicle off. The back window exploded around the perimeter. The window started making a crackling sound then completely shattered. I have owned the vehicle for just about a year. I took the car to the dealership in regards to this issue and spoke with a manager who approved repairing the window and having an electrical inspection. He advised the window would be ordered and to check back in a few days for repair and inspection. When I reached back out to the dealership I was advised by a tech that the rear glass had NOT been ordered. The rear glass has now been ordered, however, now I'm being told that the glass is on backorder with 149 orders before me. When I asked tech how long it would take to get...
#11636196 |
Rear window glass shattered while I was driving to work Sunday 01/12/2025
#11631486 |
Spontaneous and catastrophic explosion of back window
#11630244 |
Rear window shattered for no apparent reason (no contact, no impact). Cold temperatures (30F), in Ohio near winter.
#11628191 |
Rear Windown shattered while car parked for no apparent reason.
#11624780 |
Rear windshield shattered while driving. Defrosters were not on and the car had been warmed up with remote start before driving.
#11618034 |
I was driving down [XXX] towards Springdale, AR on [XXX] at approximately [XXX]. I was in the middle lane with no cars near me. I didn't go under any bypasses. My sunroof exploded. I did not hit a rock nothing hit me it just imploded. I have already called Honda who said they will do nothing about it. It's a 2023 Honda HRV with 17,000 miles on it. This is not wear and tear. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
#11617477 |
At around 7am Sunday morning, I turned on the ignition and clicked on the defogger because there was condensation on the front and back windshields. I drove away, traveling through quiet residential neighborhoods. Not many people were around. About five minutes later, I heard a crashing sound. I looked up and saw the rear window had shattered. I drove to where I was going--it was a minute away. I got out the car. The entire window was in tiny pieces, with shards of glass falling off.
#11617044 |
The Back window blew up and dispersed glass at least 5 ft into my driveway while I was standing behind it. It was very scary and frightening. Fortunately, I did not get hit with any debris. The windows continued to make a crackling sound for several minutes. I had just got a safety recall a few days before and was planning on taking it in but the notification should have been much sooner and marked urgent, for example: Do not drive your car, it may blow up. When I researched, I can see that the issue was known as early as Jan 2024 and I was just notified in September 2024. Also, Honda is not offering loners for the fix even though we have to wait for the window to come in and have no transportation. They should be very accommodating considering the situation - people could really get hurt.
#11614572 |
My dad was driving his Honda and the rear window all of a sudden shattered without cause. My dad was so scared. This happened on 9/13/24 at 6pm. Already called Honda about this matter and hopefully I will get a call back with a good news.
#11613931 |
- rear window scattered
#11611759 |
Driving today a softball size hole appeared in the back glass (at trunk). There was no sign of a rock or anything else that went through the glass. When the trunk was opened to see if there was anything that had gone through it the entire glass shattered.
#11611865 |
I turned on my rear defrost and headed to work. About 15 minutes into my drive, my rear windshield exploded. I thought someone shot it out or threw a rock at it. It scared me a lot causing me to startle while driving. At a stop light I looked a the rear windshield and asked the person behind me if anything hit my car. She didn't see anything hit my car. What I saw was a baseball size hole. As I drove, more of the glass fell out with only a small amount left around the edges by the time I got to work.
#11605402 |
Had just parked my car at work and suddenly the back windshield shatters with a huge bam! Sounded like a gun shot. I called the police and they say it had to of spontaneously shattered with no previous damage. It was terrifying
#11601287 |
After a 20 minute drive back to house, a smell of something burning became present inside the car. Rolled windows down to let smoke filled cabin escape. Upon arrival inside the garage and after parking car. As I was exiting car, the rear window exploded with my daughter a few feet from back of car. It was loud and recorded on video. Back of window was hot to touch. Honda dealer was quick to blame an impact from a foreign object, along with outside smell of fire entering the cabin while driving to explain away the damages. Also, the window being hot was blamed on a hot sun. Reached out to Honda, and I put in complaint. 3 days later, Honda dealer has been approved to fix problem. No warning lights. Just a strong smell of an electrical short that needs to be found. Glass was everywhere.
#11599331 |
In Oct. 13, 2023, I was driving and my back window exploded. The dealership said they could not do anything about it so I had to go to a glass store and have a new one put in when they had availability about 2 weeks later. So I drove with No back window during cold times. I had only had the cat a little over a year.
#11593193 |
Rear wind shield exploded overnight when it was parked. No one touched it.
#11593215 |
The rear window shattered while I was in the doctors office. The Honda dealership here replaced the window from a local glass installer because the Honda window is on backorder. They will replace the glass when they receive the Honda window. The rear window defroster has a defect that causes the window to shatter. I'm just glad I wasn't driving when it happened or I could have wrecked. I haven't been charged anything for the window. There wasn't any indication that there was a problem.
#11593222 |
We bought this 2023 HRV sport on [XXX] 2024, from the dealer St Louis Honda -Dave Mungenast. It has just under 6,000 miles on it. On Monday [XXX] I was driving on a road, non highway. Driving about 20-25 mph and the rear hatch window shattered. We were not rear ended and nothing was thrown at us. We had a baby sitting rear facing in the back seat. That window could have shattered and blown all over the baby and other passenger in the rear seat causing serious injury. I drove the car to the dealer since we had the car less than 48 hours. We were given a loaner car. On Tuesday, [XXX] I received a call from Matt at the shop dealership. We were told that the back window was on back order and they did not know when they would get one. I’m very concerned that this...
#11591597 |
Rear windshield shattered
#11590848 |
my back window exploded at a stop light, literally out of nowhere
#11590292 |
While leaving the driveway for work, without any warning the rear windshield shattered. Extremely loud almost like a gunshot. I was driving approximately 10 miles an hour. Upon research by my husband it appears there are several complaints of this happening to this make and model.
#11589490 |
My rear windshield suddenly shattered while the car was idling. I this happened because I was using the defrost system, as from my understanding several 2023 HRVs have had their rear windshields shatter from using the defrost system. The windshield "popped" and left a sizeable hole in the corner. As I drove home, the shattered glass fell into my trunk and possibly left pieces of glass on the road. I was worried that my passengers in the rear seats would have glass showered on them. The windshield is available for inspection upon request. I have not yet been able to take it anywhere to be inspected. There were no warnings before the windshield shattered.
#11588826 |
On [XXX] at about [XXX] , I was sitting in the driver seat of my 2023 HR-V and the rear windshield exploded and shattered. I was stunned due to the loud noise, much like a gun being fired near my ears and head. After turning head to look to see what caused this event, I did not see any other persons or vehicles near my vehicle. I contacted Honda for road side assistance since the car had less than 36,000 miles. The car has about 33-34000 miles. Honda arranged for vehicle to be towed to Baierl Honda in Wexford PA. I was forced to rent a car to return home, since I was about 70 miles from home. On Monday, [XXX], John from Honda service called me to say Honda has no availability for a loaner vehicle and he needed a few days to look into damage to rear windshield....
#11587513 |
The rear window shattered with no impact or nothing even touching it. Luckily I was parked when it happened but there’s no explanation other than the multiple news articles about this being a known issue with the defroster and rear glass. I contacted my dealer and Honda directly, they both say they know nothing about it. I do have security video of it happening.
#11587270 |
Unknown. Cold morning with defroster on, rear windshield spontaneously shattered while driving on freeway. No evidence of external factors. Large hole and cracks all the way around edge.Notified CHP. Do not know if report filed.
#11585748 |
rear window shattering .
#11585243 |
I drove the 2023 Honda HR-V to pick up my teen son from school (about 20 min drive one way) around 4:30pm. It was January 2024, so it was cold. He has his learner's permit, so he drove home. We parked the vehicle in the driveway and walked into the house. Just as we entered the front door, I heard what sounded like a minor car accident (fender bender/glass breaking). I walked back out the front door to see what happened but there were no cars in the street. I thought it was strange, but assumed the sound must have been glass breaking from something else besides a car wreck and went back inside. (View of the HRV was obstructed from where I was when I went back to look.) We came back outside a few hours later to drive the car to soccer practice and that's when we noticed...
#11584031 |
The rear windshield spontaneously shattered. It was in the late evening and I had put on the rear defogger. It made a loud sound. My infant daughter and toddler son were in the backseat when it happened. I contacted American Honda (Corporate) and reported it as I read online that hundreds of HR-Vs are having this issue due to the rear defogger. The Honda dealer inspected it and they ordered the part and will be replacing it. We had to pay for a rental car in the meantime, which I didn't feel I should have to pay for since it's a car defect. But corporate said it should be covered under my warranty (I lease the car). There were no warning messages or anything to know this was going to happen. This sounds like the beginning of a recall that needs to be put on HR-Vs immediately.
#11582881 |
Rear windshield shattered due to windshield defroster and have not received a recall notice. Safety of driver and other can be at risk, as once shattered, cannot drive at normal speed affecting others nearby and, depending on wind speed, glass continuously falls off and can even fly forward to passengers until it's been replaced. Honda is aware of this issue, but has yet to issue a recall. The vehicle has not been addressed by anyone other than Auto Glass Now, who installed new rear windshield. There were no warning lamps, messages, or symptom of the issue prior to the shatter. No police report was submitted, as no vehicles or objects were obstructed at the time the event occurred. I was simply able to pull over.
#11582262 |
I was driving and the back glass on my HRV shattered. It was pouring rain and I had been running my rear defrost and wipers and I heard a loud pop and there was glass everywhere.
#11581043 |
Car was bought in November/December 2022. Honda was experiencing supply chain issues so had to wait to get a new 2023 model. Around November 2023, the rear windshield glass exploted and shuttered. At first I was told by Honda that they have never heard of that issue; but when I told them that I went to Google and the same situation is happening all over USA, then they said, yes, we know about the problem on this model. They fixed at no cost to me and they provided a rental car as well. I told them that prior to the explosion there was a strong burning smell - later they told me there was probably fumes leaking from the rear windshield glass that was about to explode. In addition, this new car has had a recall (something about the driver's safety belt) and I also mentioned that the steering wheel...
#11580380 |
My rear windshield on a 2023 Honda HRV just exploded. My car was parked in the driveway, when we suddenly heard a loud sound with a shatter, the center of the windshield was all shattered into pieces. We are currently dealing with the dealership on this matter.
#11580296 |
I was driving home march 15th at 8:23 pm and turned off the rear defroster and then the back glass exploded, sounded like a m80 going off in the car, took car to my honda dealer and was told no glass is covered by the warranty, the service manager inspected the glass on monday and called me and said that honda will do a one time goodwill claim, they ordered the glass, the next day they called me again and told me the back glass is back ordered till May but they could have an after market glass install the next day, so i had them install the aftermarket glass, i mean who can wait 6 weeks for a glass, I need the car. Im not happy that they put a none original glass in a new car
#11580333 |
My rear window shattered after prolonged use of the rear defroster. It was raining in California very heavily in January 2024. I had been using my rear defroster for a long period of time. On [XXX], I got into my car and as soon as I closed the door the windshield shattered and sprayed glass on the inside of my car and all over my driveway. There was no warning or indication of this, it just shattered on me when I got into my vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
#11577769 |
Back window
#11577678 |
Rear window spontaneously shattered. Car was parked in school parking lot and cameras were reviewed - no one went near the car. There was also a 20+ degree temperature change that day.
#11577469 |
While having rear defroster on The back window exploded while driving down the highway
#11576575 |
I went out to my parked 2023 Honda HRV Sport and saw a hole in the rear hatch glass. It completely shattered when I touched the corner. My local Honda dealer said they've never heard of this issue and never received any service bulletins about this issue which I found online and read to them. Honda customer service said there is an open recall and to take it to the dealer and it should be covered under the warranty.
#11576752 |
Rear window glass shattered on its own.
#11575554 |
The rear windshield 'exploded'/ completely broke when the defroster was turned on for roughly 10 minutes.
#11575149 |
1. The rear glass shattered out of no where 2. Car is now insecure to weather and theft 3. Yes, this is happening all over the world 4. Not yet 5. No
#11575094 |
Woke up in the morning and discovered that my rear windshield had randomly shattered at some point during the night while it was parked. At first thought it was vandalism, but there was no specific point of impact anywhere on my windshield and it was not indented at all. If I was driving my vehicle when this occurred, it absolutely could've resulted in sudden shock and caused an accident. There was nothing wrong with my windshield in the days leading up to this.
#11574701 |
Rear windshield shattered spontaneously.
#11573759 |
My rear window unexpectedly shattered without any force while I was sitting in the car parked.
#11573319 |
While parked about to drive out to work @ about 18:30, I turned on my car and my rear windshield spontaneously shattered. My wiper is still intact, but my entire windshield has spider web-like cracking all over, leaving a hole on my left side, slightly big. Please see photos attached. (My recalled seatbelts were already serviced by AutoNation Valencia.) I found an online article from last month where this is a random, on-going issue with Honda 2023 HR-V models: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
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