2014 HONDA CTX700 — Problems, Recalls & Safety Data

While riding my Honda CTX 700 DCT, I lost all engine power, on two occasions. The second was after the Honda Certified Dealer said they repaired it. The first incident was while city riding at 25MPH, and the second was during dense highway traffic at 60MPH. I was barely able to safely pull to the side of the road on momentum alone. If the cars around me were any less attentive, I could have been struck, causing injury or death. I have received conflicting information from both the dealer, and Honda Corporate. They claim that the fault was a computer issue caused by too much oil, or a loose cable. But they had addressed those issues the first time, and it did the same exact thing again. The manufacturer has refused to inspect the bike, but instead is relying on their locally contracted repair facility for information. There was absolutely NO warning prior to either failure. The bike is currently at Brothers Powersports in Bremerton, WA., and may be inspected at your convivence.

While riding my Honda CTX 700 DCT, I lost all engine power, on two occasions. The second was after the Honda Certified Dealer said they repaired it. The first incident was while city riding at 25MPH, and the second was during dense highway traffic at 60MPH. I was barely able to safely pull to the side of the road on momentum alone. If the cars around me were any less attentive, I could have been struck, causing injury or death. I have received conflicting information from both the dealer, and Honda Corporate. They claim that the fault was a computer issue caused by too much oil, or a loose cable. But they had addressed those issues the first time, and it did the same exact thing again. The manufacturer has refused to inspect the bike, but instead is relying on their locally contracted repair facility for information. There was absolutely NO warning prior to either failure. The bike is currently at Brothers Powersports in Bremerton, WA., and may be inspected at your convivence.

TL* THE CONTACT OWNS A 2014 HONDA CTX700. WHILE DRIVING APPROXIMATELY 15 MPH, THE BRAKING ABILITY SEIZED. THE CONTACT TRAVELED ACROSS THREE LANES OF TRAFFIC UNTIL THE MOTORCYCLE STOPPED. THE MOTORCYCLE WAS DRIVEN TO THE CONTACT'S RESIDENCE AND THEN TOWED TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE VIN WAS INVALID. THE APPROXIMATE FAILURE MILEAGE WAS 1,202.......UPDATED 04/01/16 *BF THE CONSUMER STATED THE DEALER COULD NOT DUPLICATE THE FAILURE. THE MOTORCYCLE WAS TRADED IN AND RESOLD. UPDATED 10/30/2017*JS

AFTER I RODE THE BIKE FOR A WHILE, IT BECAME OBVIOUS BECAUSE OF HANDLEBAR MISALIGNMENT THAT SOMETHING WASN'T RIGHT. THE HANDLE BARS ARE TILTED TO THE RIGHT QUITE A BIT. MY INVESTIGATION DETERMINED THAT IT IS A PROBLEM OF REAR AXLE ALIGNMENT. THE REAR TIRE MUST BE ADJUSTED TO A MISMATCH OF HASH-MARKS ON EACH SIDE IN ORDER TO ACHIEVE A STRAIGHT RIDING TRACK. I ALSO EXPERIENCED SHAKING IN THE BIKE AT SPEEDS GREATER THAN 45 MPH. TAKING THE BIKE TO TWO DIFFERENT DEALERS AND CONTACTING HONDA CUSTOMER SERVICE HAS NOT PROVIDED ANY FIXES OR ACCEPTABLE RESPONSES. I DO NOT FEEL THAT I SHOULD BE FORCED TO RIDE A CROOKED BRAND NEW MOTORCYCLE, BUT ON THE OTHER HAND YOU ARE NOT CERTAIN THAT THE SHIFT IN REAR AXLE ALIGNMENT REQUIRED TO GET THE BIKE TRACKING PROPERLY IS ENTIRELY SAFE. YOU BELIEVE THAT HONDA SHOULD CORRECT THE PROBLEM RATHER THAN JUST TELLING ME TO RIDE THE MOTORCYCLE AS IS. I BELIEVE THAT I HAVE INVESTED OVER 7K IN A DEFECTIVE PRODUCT, AND IS QUITE DISCOURAGING. *TR

AFTER I RODE THE BIKE FOR A WHILE, IT BECAME OBVIOUS BECAUSE OF HANDLEBAR MISALIGNMENT THAT SOMETHING WASN'T RIGHT. THE HANDLE BARS ARE TILTED TO THE RIGHT QUITE A BIT. MY INVESTIGATION DETERMINED THAT IT IS A PROBLEM OF REAR AXLE ALIGNMENT. THE REAR TIRE MUST BE ADJUSTED TO A MISMATCH OF HASH-MARKS ON EACH SIDE IN ORDER TO ACHIEVE A STRAIGHT RIDING TRACK. I ALSO EXPERIENCED SHAKING IN THE BIKE AT SPEEDS GREATER THAN 45 MPH. TAKING THE BIKE TO TWO DIFFERENT DEALERS AND CONTACTING HONDA CUSTOMER SERVICE HAS NOT PROVIDED ANY FIXES OR ACCEPTABLE RESPONSES. I DO NOT FEEL THAT I SHOULD BE FORCED TO RIDE A CROOKED BRAND NEW MOTORCYCLE, BUT ON THE OTHER HAND I AM NOT CERTAIN THAT THE SHIFT IN REAR AXLE ALIGNMENT REQUIRED TO GET THE BIKE TRACKING PROPERLY IS ENTIRELY SAFE. I BELIEVE THAT HONDA SHOULD CORRECT THE PROBLEM RATHER THAN JUST TELLING ME TO RIDE THE MOTORCYCLE AS IS. I BELIEVE THAT I HAVE INVESTED OVER 7K IN A DEFECTIVE PRODUCT, AND IS QUITE DISCOURAGING. *TR