NHTSA Complaint #10712758 — 2014 HONDA CTX700

AFTER I RODE THE BIKE FOR A WHILE, IT BECAME OBVIOUS BECAUSE OF HANDLEBAR MISALIGNMENT THAT SOMETHING WASN'T RIGHT. THE HANDLE BARS ARE TILTED TO THE RIGHT QUITE A BIT. MY INVESTIGATION DETERMINED THAT IT IS A PROBLEM OF REAR AXLE ALIGNMENT. THE REAR TIRE MUST BE ADJUSTED TO A MISMATCH OF HASH-MARKS ON EACH SIDE IN ORDER TO ACHIEVE A STRAIGHT RIDING TRACK. I ALSO EXPERIENCED SHAKING IN THE BIKE AT SPEEDS GREATER THAN 45 MPH. TAKING THE BIKE TO TWO DIFFERENT DEALERS AND CONTACTING HONDA CUSTOMER SERVICE HAS NOT PROVIDED ANY FIXES OR ACCEPTABLE RESPONSES. I DO NOT FEEL THAT I SHOULD BE FORCED TO RIDE A CROOKED BRAND NEW MOTORCYCLE, BUT ON THE OTHER HAND YOU ARE NOT CERTAIN THAT THE SHIFT IN REAR AXLE ALIGNMENT REQUIRED TO GET THE BIKE TRACKING PROPERLY IS ENTIRELY SAFE. YOU BELIEVE THAT HONDA SHOULD CORRECT THE PROBLEM RATHER THAN JUST TELLING ME TO RIDE THE MOTORCYCLE AS IS. I BELIEVE THAT I HAVE INVESTED OVER 7K IN A DEFECTIVE PRODUCT, AND IS QUITE DISCOURAGING. *TR