2020 HOLIDAY HOUSE 18RB Structure Problems

While in tow, our almost new camper collapsed with the axel pulling away from the frame & tires pushing through the floor into the interior. Roadside assistance had it hauled to a RV repair shop who told us we were lucky to be alive & this unit did not belong on the road as the frame wasn’t strong enough to support the weight. Our insurance’s independent claims adjuster also found it was clear no impact to the unit or fault of ours & that there was failure of the frame support to bridge the weight. The frame was broken in multiple places centering around the mounting points for the axel, causing heavy damage to both the interior & body structure making it unrepairable or towable. Suggesting hauling to factory to find out why failure occurred. After months of difficulty, the manufacturer finally admitted fault was not ours, saying they received...