2019 HEARTLAND TRAIL RUNNER Structurebody Problems
2 NHTSA complaints on file
Structurebody Issues in the 2019 HEARTLAND TRAIL RUNNER
2 structurebody complaints have been filed with NHTSA for the 2019 HEARTLAND TRAIL RUNNER. Of these, 0 involved a crash, 0 involved a fire, and 0 resulted in injury.
2
Complaints
0
Crashes
0
Fires
0
Injuries
0
Deaths
All Structurebody Complaints
The contact owns a 2019 Heartland Sundance. The contact stated that when inspecting the vehicle, the furnace was not anchored securely. The contact stated that the vehicle was taken to the dealer who confirmed that the furnace and toilet had been incorrectly installed by the manufacturer. The areas had to be anchored and sealed correctly. The manufacturer was not made aware of the failure. The approximate failure mileage was unknown.
THE ROOF ON THE VEHICLE STARTED TO PEEL OFF THE ROOF. IT IS LIKE A THICK FABRIC COVER THAT BEGAN TO TEAR OFF THE TOP. WE HAD TO STOP AND TAPE IT WITH GORILLA TAPE. I BELONG TO A TERRY CLASSIC GROUP ON FACEBOOK AFTER POSTING WHAT HAPPENED, I LEARNED THAT THIS HAS HAPPENED TO OVER 100 UNITS THAT HEARTLAND S AWARE OF THE ISSUE. I PURCHASED THE VEHICLE ON 04/30/2019 TOOK POSSESSION ON MAY 04, 2019. THE RV HAS BEEN AT THE DEALERS SINCE JUNE 4TH. HEARTLAND IS NOT RESPONDING TO THE REQUEST FOR WARRANTY AUTHORIZATION TO PUT A NEW ROOF ON.