2019 HEARTLAND TRAIL RUNNER — Problems, Recalls & Safety Data
N/A
Safety Rating
4
Owner Complaints
4
Recalls
0
Service Bulletins
0
Investigations
Overview of the 2019 HEARTLAND TRAIL RUNNER
The 2019 HEARTLAND TRAIL RUNNER has received a total of 4 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 4 recall campaigns affecting this vehicle, covering issues with EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS, EQUIPMENT:OTHER:LABELS, TIRES. The most commonly reported problems involve the Structurebody (2 complaints), Equipment (1 complaint), and Suspension (1 complaint).
Recalls for the 2019 HEARTLAND TRAIL RUNNER
NHTSA has recorded 4 recalls for the 2019 HEARTLAND TRAIL RUNNER, potentially affecting up to 23,256 vehicles.
Recall 21V428000 — EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS
| 22,326 vehicles affected
Defect: Heartland Recreational Vehicles, LLC. (Heartland) is recalling certain 2018-2021 Mallard, Shadow Cruiser, Sundance XLTTT, Wilderness, Prowler, Trail Runner, 2018-2019 Pioneer, Terry Classic, 2020-2021 Lithium, and 2021 North Trail trailers equipped with a Winntec model 6020 two-stage propane regulator. The regulator may fail, causing an increase in propane pressure.
Consequence: Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.
Remedy: Dealers will replace the regulator and test the propane system for leaks, free of charge. Owner notification letters were mailed August 3, 2021. Owners may contact Heartland customer service at 1-877-262-8032.
View full details →Recall 19V043000 — EQUIPMENT:OTHER:LABELS
| 294 vehicles affected
Defect: Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2019 Prowler and Trail Runner recreational trailers. The Federal Certification Label may contain incorrect tire size, load range and tire pressure information. As such, these trailers fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
Consequence: Tires with an incorrect pressure may affect handling or may fail, increasing the risk of crash.
Remedy: Heartland has notified owners and provided replacement certification labels, free of charge. The recall began February 14, 2019. Owners may contact Heartland customer service at 1-877-262-8032. Heartland's number for this recall is 99.01.45.
View full details →Recall 19V041000 — TIRES
| 14 vehicles affected
Defect: Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2019 Prowler and Trail Runner recreational trailers. The trailers were equipped with Load Range D tires instead of Load Range E tires.
Consequence: Tires with an insufficient Load Range may fail, increasing the risk of crash.
Remedy: Heartland has notified owners, and dealers will replace the tires with ones of the correct load range, free of charge. The recall began February 14, 2019. Owners may contact Heartland customer service at 1-877-262-8032. Heartland's number for this recall is...
View full details →Recall 18V634000 — SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY
| 622 vehicles affected
Defect: Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2019 Heartland Mallard, Pioneer, Sundance XLT, Wilderness, North Trail, Prowler and Trail Runner travel trailers. The axles may be missing inner bearing races on the hubs, which can cause the bearing to burnout or cause the hub to overheat.
Consequence: The missing bearing race may cause premature hub bearing failure, possibly resulting in a separation of the hub from the axle, thereby increasing the risk of a crash.
Remedy: Heartland will notify owners, and dealers will replace the defective hubs with new hubs or replace the axles, free of charge. The recall began October 9, 2018. Owners may contact Heartland customer service at 1-877-262-8032. Heartland's number for this recall...
View full details →Owner Complaints for the 2019 HEARTLAND TRAIL RUNNER
4 complaints have been filed with NHTSA for the 2019 HEARTLAND TRAIL RUNNER. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Structurebody | 2 | 0 | 0 | 0 | 0 |
| Equipment | 1 | 0 | 0 | 0 | 0 |
| Suspension | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
The contact owns a 2019 Heartland Sundance. The contact stated that when inspecting the vehicle, the furnace was not anchored securely. The contact stated that the vehicle was taken to the dealer who confirmed that the furnace and toilet had been incorrectly installed by the manufacturer. The areas had to be anchored and sealed correctly. The manufacturer was not made aware of the failure. The approximate failure mileage was unknown.
The contact owns a 2019 Heartland Trail Runner. The contact received a recall notification for NHTSA Campaign Number: 21V428000 (Equipment) however, the part to do the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer and the manufacturer were not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
ONE OF THE SPRING SHACKLES HAS RIPPED AWAY FROM THE FRAME. IN FACT, THE FRAME TORE, THE WELD IS INTACT. I AM ATTEMPTING TO INCLUDE PHOTOS. THANK YOU FOR YOUR KIND ATTENTION TO THIS MATTER.*DT*JB
THE ROOF ON THE VEHICLE STARTED TO PEEL OFF THE ROOF. IT IS LIKE A THICK FABRIC COVER THAT BEGAN TO TEAR OFF THE TOP. WE HAD TO STOP AND TAPE IT WITH GORILLA TAPE. I BELONG TO A TERRY CLASSIC GROUP ON FACEBOOK AFTER POSTING WHAT HAPPENED, I LEARNED THAT THIS HAS HAPPENED TO OVER 100 UNITS THAT HEARTLAND S AWARE OF THE ISSUE. I PURCHASED THE VEHICLE ON 04/30/2019 TOOK POSSESSION ON MAY 04, 2019. THE RV HAS BEEN AT THE DEALERS SINCE JUNE 4TH. HEARTLAND IS NOT RESPONDING TO THE REQUEST FOR WARRANTY AUTHORIZATION TO PUT A NEW ROOF ON.
Safety Rating for the 2019 HEARTLAND TRAIL RUNNER
NHTSA has not yet tested the 2019 HEARTLAND TRAIL RUNNER in its New Car Assessment Program.
Technical Service Bulletins for the 2019 HEARTLAND TRAIL RUNNER
No technical service bulletins have been reported for this vehicle.
NHTSA Investigations for the 2019 HEARTLAND TRAIL RUNNER
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the HEARTLAND TRAIL RUNNER
- 2014 HEARTLAND TRAIL RUNNER — 0 complaints
- 2015 HEARTLAND TRAIL RUNNER — 0 complaints
- 2016 HEARTLAND TRAIL RUNNER — 0 complaints
- 2018 HEARTLAND TRAIL RUNNER — 0 complaints
- 2019 HEARTLAND TRAIL RUNNER (current)
- 2020 HEARTLAND TRAIL RUNNER — 2 complaints
- 2021 HEARTLAND TRAIL RUNNER — 0 complaints
- 2022 HEARTLAND TRAIL RUNNER — 4 complaints
- 2023 HEARTLAND TRAIL RUNNER — 0 complaints
- 2024 HEARTLAND TRAIL RUNNER — 0 complaints
Other HEARTLAND Models
- HEARTLAND CYCLONE — 96 total complaints
- HEARTLAND BIGHORN — 30 total complaints
- HEARTLAND BIG HORN — 25 total complaints
- HEARTLAND MALLARD — 24 total complaints
- HEARTLAND SUNDANCE — 21 total complaints
- HEARTLAND BIG COUNTRY — 19 total complaints
- HEARTLAND ROAD WARRIOR — 15 total complaints
- HEARTLAND LANDMARK — 12 total complaints