2014 HEARTLAND SUNDANCE — Problems, Recalls & Safety Data

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N/A

Safety Rating

3

Owner Complaints

3

Recalls

ACTIVE RECALL

0

Service Bulletins

0

Investigations

Overview of the 2014 HEARTLAND SUNDANCE

The 2014 HEARTLAND SUNDANCE has received a total of 3 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 3 recall campaigns affecting this vehicle, covering issues with EQUIPMENT:OTHER:LABELS, EQUIPMENT, SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY. The most commonly reported problem area is the Tires (2 complaints).

Recalls for the 2014 HEARTLAND SUNDANCE

NHTSA has recorded 3 recalls for the 2014 HEARTLAND SUNDANCE, potentially affecting up to 2,625 vehicles.

Recall 15V482000 — EQUIPMENT:OTHER:LABELS

| 1,680 vehicles affected

Defect: Heartland Recreational Vehicles, LLC (Heartland) is recalling certain trailers of various models and model years. Click on "All Products Associated With This Recall" for a complete list. The tire certification labels applied to the vehicles may contain inaccurate tire sizing and/or inflation information. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."

Consequence: An owner or operator could rely on the inaccurate information in inflating the tires which could cause under or over inflation which, in turn, could lead to a tire failure or crash.

Remedy: Heartland will notify owners, and dealers will send a replacement label with the correct information, free of charge. The recall began on September 29, 2015. Owners may contact Heartland customer service at 1-574-266-3988.

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Recall 13V181000 — EQUIPMENT

| 890 vehicles affected

Defect: Heartland Recreational Vehicles is recalling certain model year 2013-2014 Big Country, Bighorn, Elk Ridge, Elk Ridge Express, Landmark, Prowler, Sundance, Sundance XLT, and Silverado fith wheel and travel trailers manufactured February 13, 2013, through April 16, 2013. If the awning installation sequence was not completely followed, the awning motor may unknowingly become damaged.

Consequence: If motor damage has occurred, it is possible that the awning can unfurl unexpectedly, either while the trailer is at rest or while in transit, increasing the risk of personal injury or a vehicle crash.

Remedy: Heartland will notify owners and Dometic staff will replace the affected motors with a design that is not subject to an out-of-sequence installation error. The recall began on May 20, 2013. A notification schedule has not yet been provided. Owners...

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Recall 13V186000 — SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY

| 55 vehicles affected

Defect: Heartland Recreational Vehicles (Heartland) is recalling certain model year 2013-2014 Sundance travel trailers, model 322RES, manufactured September 13, 2012, through April 30, 2013. The axles are mounted too far forward on the frame which may cause improper trailer balance while towing.

Consequence: Improper trailer balance may lead to uncontrollable trailer sway, increasing the risk of a crash, property damage, and/or personal injury.

Remedy: Heartland will notify owners and the trailers will be returned to the factory where axles will be moved rearward, free of charge. The recall began on May 20, 2013. Owners may contact Heartland Recreational Trailers' Warranty/Service Department by email at...

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Owner Complaints for the 2014 HEARTLAND SUNDANCE

3 complaints have been filed with NHTSA for the 2014 HEARTLAND SUNDANCE. Below is a breakdown by vehicle component.

Most Recent Complaints

#11006502 | WHEELS | | 100 miles
HAVE HAD 3 OF 4 TOWMAX TIRES! THE FIRST TIRE GOT A BUBBLE IN IT AND WAS REPLACED UNDER WARRANTY, THE SECOND TIRE EXPANDED AND NEEDED TO BE REPLACED LAST SUMMER, THE THIRD TIRE LITERALLY FELL APART TOWING THIS PAST WEEKEND! WE REPLACED THE FOURTH TIRE THIS WEEK, BECAUSE WE DIDN'T WANT ANY ISSUES TOWING! WE HAVE DAMAGE TO THE THE RV FROM THE TIRE THAT BLOW OUT!! WE CAN NOT FIND ANY INFORMATION ON WHO MAKES THE TOWMAX-POWER KING !
#10903784 | TIRES | | 9,100 miles
TL* THE CONTACT OWNS A 2014 HEARTLAND SUNDANCE EQUIPPED WITH TOWMAX STR ST TIRES, SIZE: ST225/75 R15. WHILE DRIVING APPROXIMATELY 62 MPH, THE DRIVER SIDE TIRE EXPLODED AND SHATTERED INTO PIECES WITHOUT WARNING. THE CONTACT REPLACED THE TIRE THE NEXT DAY, AND THE REAR DRIVER SIDE TIRE EXPLODED AND SHATTERED INTO PIECES WITHOUT WARNING. THE DEALER REPLACED THE FOUR TIRES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND STATED THAT NOTHING COULD BE DONE. THE TIRE AND VEHICLE FAILURE MILEAGE WAS 9,100.
#10873547 | TIRES | | 6,000 miles
TOW MAX SRT TIRES ARE BLOATED AND OUT OF ROUND AFTER 6K MILES, ONE BLEW OUT CAUSING RV DAMAGE. ALL FOUR ON RV FROM MANUFACTURE (HEARTLAND) ARE BLOATED AND HAD TO BE REPLACED AFTER ONLY 6K MILES.

Safety Rating for the 2014 HEARTLAND SUNDANCE

NHTSA has not yet tested the 2014 HEARTLAND SUNDANCE in its New Car Assessment Program.

Technical Service Bulletins for the 2014 HEARTLAND SUNDANCE

No technical service bulletins have been reported for this vehicle.

NHTSA Investigations for the 2014 HEARTLAND SUNDANCE

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the HEARTLAND SUNDANCE

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Other HEARTLAND Models

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