2013 HEARTLAND SUNDANCE — Problems, Recalls & Safety Data
N/A
Safety Rating
3
Owner Complaints
3
Recalls
0
Service Bulletins
0
Investigations
Overview of the 2013 HEARTLAND SUNDANCE
The 2013 HEARTLAND SUNDANCE has received a total of 3 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 3 recall campaigns affecting this vehicle, covering issues with EQUIPMENT:OTHER:LABELS, EQUIPMENT, SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY. The most commonly reported problem area is the Tires (2 complaints).
Recalls for the 2013 HEARTLAND SUNDANCE
NHTSA has recorded 3 recalls for the 2013 HEARTLAND SUNDANCE, potentially affecting up to 2,625 vehicles.
Recall 15V482000 — EQUIPMENT:OTHER:LABELS
| 1,680 vehicles affected
Defect: Heartland Recreational Vehicles, LLC (Heartland) is recalling certain trailers of various models and model years. Click on "All Products Associated With This Recall" for a complete list. The tire certification labels applied to the vehicles may contain inaccurate tire sizing and/or inflation information. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."
Consequence: An owner or operator could rely on the inaccurate information in inflating the tires which could cause under or over inflation which, in turn, could lead to a tire failure or crash.
Remedy: Heartland will notify owners, and dealers will send a replacement label with the correct information, free of charge. The recall began on September 29, 2015. Owners may contact Heartland customer service at 1-574-266-3988.
View full details →Recall 13V181000 — EQUIPMENT
| 890 vehicles affected
Defect: Heartland Recreational Vehicles is recalling certain model year 2013-2014 Big Country, Bighorn, Elk Ridge, Elk Ridge Express, Landmark, Prowler, Sundance, Sundance XLT, and Silverado fith wheel and travel trailers manufactured February 13, 2013, through April 16, 2013. If the awning installation sequence was not completely followed, the awning motor may unknowingly become damaged.
Consequence: If motor damage has occurred, it is possible that the awning can unfurl unexpectedly, either while the trailer is at rest or while in transit, increasing the risk of personal injury or a vehicle crash.
Remedy: Heartland will notify owners and Dometic staff will replace the affected motors with a design that is not subject to an out-of-sequence installation error. The recall began on May 20, 2013. A notification schedule has not yet been provided. Owners...
View full details →Recall 13V186000 — SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY
| 55 vehicles affected
Defect: Heartland Recreational Vehicles (Heartland) is recalling certain model year 2013-2014 Sundance travel trailers, model 322RES, manufactured September 13, 2012, through April 30, 2013. The axles are mounted too far forward on the frame which may cause improper trailer balance while towing.
Consequence: Improper trailer balance may lead to uncontrollable trailer sway, increasing the risk of a crash, property damage, and/or personal injury.
Remedy: Heartland will notify owners and the trailers will be returned to the factory where axles will be moved rearward, free of charge. The recall began on May 20, 2013. Owners may contact Heartland Recreational Trailers' Warranty/Service Department by email at...
View full details →Owner Complaints for the 2013 HEARTLAND SUNDANCE
3 complaints have been filed with NHTSA for the 2013 HEARTLAND SUNDANCE. Below is a breakdown by vehicle component.
Most Recent Complaints
TIRE FAILURE ON THREE POWER KING TOW MAX STR 235/80/R16 IN ONE DAY. TOWING 2013 HEARTLAND 3000 CK SUNDANCE @ LOVELOCK NEVADA, ONE TIRE BLEW AND DAMAGED SIDE PANEL DRIVERS SIDE, OTHER DRIVER SIDE TIRE HAD A BUBBLE STARTING AND THIRD HAD BUBBLE. *TR
WITH ONLY 7000 MILES ON TOW MAX TRAILER TIRES, ST235/80R-16/10 HIGHWAY BW, RIGHT FRONT TIRE ON FRONT AXLE SEPARATED WITH ALMOST ALL OF THE REMAINING TREAD GONE. NEW TIRE PUT ON - WE PAID $100 - REBATED $70 FROM TIRE COMPANY. ON 1/23/14, ONLY 3000 MILES LATER, NOTICED LEFT FRONT TIRE, SAME AXLE, SEPARATING. DROVE TO QUALIFIED TIRE STORE AND EXPECTED TO HAVE THAT TIRE REPLACED, ONLY TO FIND OUT THAT WITH THE EXCEPTION OF THE FIRST TIRE REPLACED, THE REMAINING 3 TIRES WERE ALL SEPARATING AND VERY CLOSE TO BLOWING OUT. HAVE GONE ON OUR OWNERS FORUM AND READ ABOUT SO MANY OTHER RV OWNERS HAVING DANGEROUS ISSUES WITH THIS BRAND. HAVE CONTACTED THE RV MANUFACTURER AND THEY SEEM TO THINK GETTING 7000 MILES ON A TIRE IS GOOD. REALLY??? WE WANTED THEM TO AT LEAST GIVE US A FEW DOLLARS BACK ON THESE TIRES SINCE WE WANTED TO BE SAFE AND UPGRADED TO A TIRE THAT CAN HANDLE THE WEIGHT OF OUR RV. BY THE WAY, WE HAD OUR TRAILER AND TRUCK PROFESSIONALLY WEIGHED AT A RALLY HOSTED BY OUR RV MANUFACTURER AND WERE TOLD WE WERE UNDERWEIGHT!!! WOULD LIKE TO HAVE YOU INVESTIGATE THESE TIRES AND PERHAPS READ THE OTHER COMPLAINTS FROM OTHER OWNERS. IT'S A DANGEROUS SITUATION PUTTING INADEQUATE TIRES ON AN RV. *TR
TL* THE CONTACT OWNS A 2013 HEARTLAND SUNDANCE FIFTH WHEEL TRAILER. THE CONTACT STATED THAT THE VEHICLE WAS EQUIPPED WITH POWER KING TOWMAX TIRES, SIZE: 235/80/16 (N/A). THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, THE FRONT PASSENGER'S SIDE TIRE EXPLODED. IN ADDITION, THE REAR DRIVER'S SIDE TIRE TREAD WAS COMPLETELY SEPARATED WITH THE STEEL VISIBLY SHOWING. THE DEFECTIVE TIRES WERE REPLACED WITH A SPARE TIRE AND ONE NEWLY PURCHASED TIRE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE TRAILER DID NOT GENERATE MILEAGE.
Safety Rating for the 2013 HEARTLAND SUNDANCE
NHTSA has not yet tested the 2013 HEARTLAND SUNDANCE in its New Car Assessment Program.
Technical Service Bulletins for the 2013 HEARTLAND SUNDANCE
No technical service bulletins have been reported for this vehicle.
NHTSA Investigations for the 2013 HEARTLAND SUNDANCE
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the HEARTLAND SUNDANCE
- 2008 HEARTLAND SUNDANCE — 3 complaints
- 2009 HEARTLAND SUNDANCE — 1 complaint
- 2010 HEARTLAND SUNDANCE — 1 complaint
- 2011 HEARTLAND SUNDANCE — 4 complaints
- 2012 HEARTLAND SUNDANCE — 0 complaints
- 2013 HEARTLAND SUNDANCE (current)
- 2014 HEARTLAND SUNDANCE — 3 complaints
- 2015 HEARTLAND SUNDANCE — 2 complaints
- 2016 HEARTLAND SUNDANCE — 0 complaints
- 2017 HEARTLAND SUNDANCE — 0 complaints
- 2018 HEARTLAND SUNDANCE — 0 complaints
Other HEARTLAND Models
- HEARTLAND CYCLONE — 96 total complaints
- HEARTLAND BIGHORN — 30 total complaints
- HEARTLAND BIG HORN — 25 total complaints
- HEARTLAND MALLARD — 24 total complaints
- HEARTLAND BIG COUNTRY — 19 total complaints
- HEARTLAND ROAD WARRIOR — 15 total complaints
- HEARTLAND LANDMARK — 12 total complaints
- HEARTLAND NORTH TRAIL — 11 total complaints