2021 HEARTLAND MALLARD — Problems, Recalls & Safety Data
N/A
Safety Rating
5
Owner Complaints
5
Recalls
0
Service Bulletins
0
Investigations
Overview of the 2021 HEARTLAND MALLARD
The 2021 HEARTLAND MALLARD has received a total of 5 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 8 recall campaigns affecting this vehicle, covering issues with EQUIPMENT:APPLIANCE:REFRIGERATOR, EQUIPMENT:APPLIANCE:OVEN/STOVE/COOKTOP. The most commonly reported problems involve the Suspension (2 complaints), Power Trainaxle Assembly (1 complaint), and Structure (1 complaint).
Recalls for the 2021 HEARTLAND MALLARD
NHTSA has recorded 8 recalls for the 2021 HEARTLAND MALLARD, potentially affecting up to 28,952 vehicles.
Recall 21V557000 — EQUIPMENT:APPLIANCE:REFRIGERATOR
| 649 vehicles affected
Defect: Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2021 North Trail and Mallard recreational trailers. The refrigerator roof vents were not routed properly during production.
Consequence: An improperly routed vent may allow the refrigerator to overheat, increasing the risk of a fire. Further, exhaust gas trapped inside the vehicle can cause carbon monoxide poisoning, increasing the risk of injury or death.
Remedy: Dealers will inspect the roof vent, and repair the vent sleeve connection if necessary, free of charge. Owner notification letters were mailed August 31, 2021. Owners may contact Heartland customer service at 1-877-262-8032.
View full details →Recall 21V557000 — EQUIPMENT:APPLIANCE:REFRIGERATOR
| 649 vehicles affected
Defect: Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2021 North Trail and Mallard recreational trailers. The refrigerator roof vents were not routed properly during production.
Consequence: An improperly routed vent may allow the refrigerator to overheat, increasing the risk of a fire. Further, exhaust gas trapped inside the vehicle can cause carbon monoxide poisoning, increasing the risk of injury or death.
Remedy: Dealers will inspect the roof vent, and repair the vent sleeve connection if necessary, free of charge. Owner notification letters were mailed August 31, 2021. Owners may contact Heartland customer service at 1-877-262-8032.
View full details →Recall 21V453000 — EQUIPMENT:APPLIANCE:OVEN/STOVE/COOKTOP
| 2,486 vehicles affected
Defect: Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2021 Mallard, Wilderness, Trail Runner and 2020-2021 North Trail trailers. The LP gas lines may not have been tightened properly on the outside cooktops, which could result in a gas leak.
Consequence: A gas leak can increase the risk of a fire.
Remedy: Dealers will inspect and tighten the LP gas lines, and test the propane system for leaks, free of charge. Owner notification letters were mailed August 10, 2021. Owners may contact Heartland customer service at 1-877-262-8032.
View full details →Recall 21V453000 — EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS:LINES AND FITTINGS
| 2,486 vehicles affected
Defect: Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2021 Mallard, Wilderness, Trail Runner and 2020-2021 North Trail trailers. The LP gas lines may not have been tightened properly on the outside cooktops, which could result in a gas leak.
Consequence: A gas leak can increase the risk of a fire.
Remedy: Dealers will inspect and tighten the LP gas lines, and test the propane system for leaks, free of charge. Owner notification letters were mailed August 10, 2021. Owners may contact Heartland customer service at 1-877-262-8032.
View full details →Recall 21V428000 — EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS
| 22,326 vehicles affected
Defect: Heartland Recreational Vehicles, LLC. (Heartland) is recalling certain 2018-2021 Mallard, Shadow Cruiser, Sundance XLTTT, Wilderness, Prowler, Trail Runner, 2018-2019 Pioneer, Terry Classic, 2020-2021 Lithium, and 2021 North Trail trailers equipped with a Winntec model 6020 two-stage propane regulator. The regulator may fail, causing an increase in propane pressure.
Consequence: Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.
Remedy: Dealers will replace the regulator and test the propane system for leaks, free of charge. Owner notification letters were mailed August 3, 2021. Owners may contact Heartland customer service at 1-877-262-8032.
View full details →Recall 21V009000 — TIRES
| 76 vehicles affected
Defect: Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2021 Mallard M180BH recreational trailers. These units had incorrect axle, rims, and tires installed during production.
Consequence: The incorrect axles, rims, and tires can cause the trailer to be overloaded, increasing the risk of a crash.
Remedy: Heartland will notify owners, and dealers will replace the axle, rims, tires and the spare tire, free of charge. The recall began January 28, 2021. Owners may contact Heartland customer service at 1-877-262-8032.
View full details →Recall 21V009000 — SUSPENSION:MULTIPLE AXLE
| 76 vehicles affected
Defect: Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2021 Mallard M180BH recreational trailers. These units had incorrect axle, rims, and tires installed during production.
Consequence: The incorrect axles, rims, and tires can cause the trailer to be overloaded, increasing the risk of a crash.
Remedy: Heartland will notify owners, and dealers will replace the axle, rims, tires and the spare tire, free of charge. The recall began January 28, 2021. Owners may contact Heartland customer service at 1-877-262-8032.
View full details →Recall 20V486000 — EQUIPMENT
| 204 vehicles affected
Defect: Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2021 Mallard travel trailers. The liquid propane (LP) hose and connector may contact the suspension shackle.
Consequence: Contact with the shackle can cause premature failure of the LP hose, increasing the risk of a fire in the presence of an ignition source.
Remedy: Heartland will notify owners, and dealers will relocate the hose to prevent the LP hose/connector from being able to make contact with the shackle. The recall began October 9, 2020. Owners may contact Heartland customer service at 1-877-262-8032.
View full details →Owner Complaints for the 2021 HEARTLAND MALLARD
5 complaints have been filed with NHTSA for the 2021 HEARTLAND MALLARD. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Suspension | 2 | 0 | 0 | 0 | 0 |
| Power Trainaxle Assembly | 1 | 0 | 0 | 0 | 0 |
| Structure | 1 | 0 | 0 | 0 | 0 |
| Suspensionmultiple Axle | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
Frame has broken in 2 locations at spring attachment bracket.
Frame broke where leaf spring is attached to trailer.
2021 HEARTLAND MALLARD. CONSUMER WRITES IN REAFRDS TO AXLE SAFETY RECALL. THE CONSUMER STATED THE LOWER METAL SIDING SEPARATED FROM THE TRAILER AND BEGAN SCRAPING THE TIRES. THE CONSUMER BELIEVED THIS WAS CAUSED BY THE LARGER TIRES RECOMMENDED BY THE RECALL NOTICE. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED ALONG WITH THE TRAILER'S DELAMINATING. THE DEALER AND MANUFACTURER WERE MADE AWARE OF THE FAILURE. THE CONSUMER REFERENCED RECALL 21V-009.
2021 HEARTLAND MALLARD. CONSUMER WRITES IN REAFRDS TO AXLE SAFETY RECALL. THE CONSUMER STATED THE LOWER METAL SIDING SEPARATED FROM THE TRAILER AND BEGAN SCRAPING THE TIRES. THE CONSUMER BELIEVED THIS WAS CAUSED BY THE LARGER TIRES RECOMMENDED BY THE RECALL NOTICE. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED ALONG WITH THE TRAILER'S DELAMINATING. THE DEALER AND MANUFACTURER WERE MADE AWARE OF THE FAILURE. THE CONSUMER REFERENCED RECALL 21V-009.
Safety Rating for the 2021 HEARTLAND MALLARD
NHTSA has not yet tested the 2021 HEARTLAND MALLARD in its New Car Assessment Program.
Technical Service Bulletins for the 2021 HEARTLAND MALLARD
No technical service bulletins have been reported for this vehicle.
NHTSA Investigations for the 2021 HEARTLAND MALLARD
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the HEARTLAND MALLARD
- 2016 HEARTLAND MALLARD — 0 complaints
- 2017 HEARTLAND MALLARD — 4 complaints
- 2018 HEARTLAND MALLARD — 2 complaints
- 2019 HEARTLAND MALLARD — 11 complaints
- 2020 HEARTLAND MALLARD — 0 complaints
- 2021 HEARTLAND MALLARD (current)
- 2022 HEARTLAND MALLARD — 0 complaints
- 2023 HEARTLAND MALLARD — 2 complaints
- 2024 HEARTLAND MALLARD — 0 complaints
- 2025 HEARTLAND MALLARD — 0 complaints
Other HEARTLAND Models
- HEARTLAND CYCLONE — 96 total complaints
- HEARTLAND BIGHORN — 30 total complaints
- HEARTLAND BIG HORN — 25 total complaints
- HEARTLAND SUNDANCE — 21 total complaints
- HEARTLAND BIG COUNTRY — 19 total complaints
- HEARTLAND ROAD WARRIOR — 15 total complaints
- HEARTLAND LANDMARK — 12 total complaints
- HEARTLAND NORTH TRAIL — 11 total complaints