2017 HEARTLAND MALLARD — Problems, Recalls & Safety Data
N/A
Safety Rating
4
Owner Complaints
3
Recalls
0
Service Bulletins
0
Investigations
Overview of the 2017 HEARTLAND MALLARD
The 2017 HEARTLAND MALLARD has received a total of 4 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 4 recall campaigns affecting this vehicle, covering issues with EQUIPMENT:OTHER:LABELS, EXTERIOR LIGHTING, ELECTRICAL SYSTEM:WIRING. The most commonly reported problems involve the Electrical System (2 complaints), Equipmentmechanicalslide In Camper (1 complaint), and Tires (1 complaint).
Recalls for the 2017 HEARTLAND MALLARD
NHTSA has recorded 4 recalls for the 2017 HEARTLAND MALLARD, potentially affecting up to 9,912 vehicles.
Recall 17V008000 — EQUIPMENT:OTHER:LABELS
| 124 vehicles affected
Defect: Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2017 Mallard recreational trailers. The certification label on these vehicles may have incorrect tire size and/or tire pressure information. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."
Consequence: If the label has incorrect tire pressure or size information, the operator may improperly inflate the tires or possibly over load the vehicle, increasing the risk of a crash.
Remedy: Heartland has notified owners, and dealers will replace the certification label with a corrected label, free of charge. The recall began on January 25, 2017. Owners may contact Heartland customer service at 1-877-262-8032. Heartland's number for this recall is 99.01.31.
View full details →Recall 16V566000 — EXTERIOR LIGHTING
| 4,585 vehicles affected
Defect: Heartland Recreational Vehicles, LLC (Heartland) is recalling certain model year 2016-2017 Wilderness and Mallard travel trailers, 2015-2017 Elkridge fifth wheel travel trailers, and 2017 Sundance and Torque travel trailers. The affected vehicles have an LED light on the front cap of the camper that may short circuit and overheat.
Consequence: If the light overheats there would be an increased risk of a fire.
Remedy: Heartland will notify owners, and dealers will replace the light with one that has built-in voltage protection. The recall began on September 1, 2016. Owners may contact Heartland customer service at 1-877-262-8032.
View full details →Recall 16V566000 — ELECTRICAL SYSTEM:WIRING
| 4,585 vehicles affected
Defect: Heartland Recreational Vehicles, LLC (Heartland) is recalling certain model year 2016-2017 Wilderness and Mallard travel trailers, 2015-2017 Elkridge fifth wheel travel trailers, and 2017 Sundance and Torque travel trailers. The affected vehicles have an LED light on the front cap of the camper that may short circuit and overheat.
Consequence: If the light overheats there would be an increased risk of a fire.
Remedy: Heartland will notify owners, and dealers will replace the light with one that has built-in voltage protection. The recall began on September 1, 2016. Owners may contact Heartland customer service at 1-877-262-8032.
View full details →Recall 16V332000 — EQUIPMENT:OTHER:LABELS
| 618 vehicles affected
Defect: Heartland Recreational Vehicles (Heartland) is recalling certain model year 2017 trailers manufactured February 29, 2016, to May 5, 2016. The certification labels have incorrect tire pressure information, failing to comply with the requirements of 49 CFR Part 567, "Certification."
Consequence: Improper inflation can cause the trailer tires to become overloaded, resulting in poor handling and increased risk of a crash.
Remedy: Heartland will notify owners, and dealers will replace the certification label, free of charge. The recall began on June 16, 2016. Owners may contact Heartland customer service at 1-877-262-8032. Heartland's number for this recall is 99-01-25.
View full details →Owner Complaints for the 2017 HEARTLAND MALLARD
4 complaints have been filed with NHTSA for the 2017 HEARTLAND MALLARD. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Electrical System | 2 | 0 | 2 | 0 | 0 |
| Equipmentmechanicalslide In Camper | 1 | 0 | 0 | 0 | 0 |
| Tires | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
WIRING CONNECTION ON THE HOT WATER HEATER WAS NOT MADE SUFFICIENTLY WHICH LED TO THE WIRE BEING MELTED. THE ELECTRICAL BURNING SMELL WAS QUICKLY FOUND AND POWER WAS TURNED OFF TO THE TANK TO PREVENT FURTHER BURNING. THE UNIT WAS NOT MOVING AND WAS SETUP IN A CAMPGROUND.*DT *TR*DT*JB
TL* THE CONTACT OWNS A 2017 HEARTLAND MALLARD RV. THE CONTACT STATED THAT THE SLIDE PULLEY CABLE SYSTEM THAT OPERATED ALL THREE SIDES HAD DETACHED FROM THE WALL DUE TO A MECHANICAL DEFECT. THE CONTACT STATED THAT THE OTHER TWO SLIDE PULLEYS WERE ALSO DETACHING FROM THE WALL. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT ALL THREE OF THE SLIDE PULLEY MECHANICAL SYSTEMS FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THEY WOULD TAKE FULL RESPONSIBILITY FOR THE FAULTY PULLEY SYSTEM. THE APPROXIMATE FAILURE MILEAGE WAS 0. THE VIN WAS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2017 HEARTLAND MALLARD. THE CONTACT STATED THAT AFTER THE VEHICLE WAS PARKED OVER 24 HOURS, IT WAS INFORMED THAT THE VEHICLE CAUGHT ON FIRE. A FIRE REPORT WAS FILED AND IT WAS DETERMINED THAT THE FIRE ORIGINATED FROM THE LED LIGHTS. THE FIRE WAS EXTINGUISHED OUT BY ANOTHER OBSERVANT CONTACT. NO INJURIES WERE SUSTAINED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V566000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS ATTEMPTED TO BE REACHED BUT WAS NOT NOTIFIED. THE FAILED MILEAGE WAS APPROXIMATELY 300.
Safety Rating for the 2017 HEARTLAND MALLARD
NHTSA has not yet tested the 2017 HEARTLAND MALLARD in its New Car Assessment Program.
Technical Service Bulletins for the 2017 HEARTLAND MALLARD
No technical service bulletins have been reported for this vehicle.
NHTSA Investigations for the 2017 HEARTLAND MALLARD
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the HEARTLAND MALLARD
- 2016 HEARTLAND MALLARD — 0 complaints
- 2017 HEARTLAND MALLARD (current)
- 2018 HEARTLAND MALLARD — 2 complaints
- 2019 HEARTLAND MALLARD — 11 complaints
- 2020 HEARTLAND MALLARD — 0 complaints
- 2021 HEARTLAND MALLARD — 5 complaints
- 2022 HEARTLAND MALLARD — 0 complaints
Other HEARTLAND Models
- HEARTLAND CYCLONE — 96 total complaints
- HEARTLAND BIGHORN — 30 total complaints
- HEARTLAND BIG HORN — 25 total complaints
- HEARTLAND SUNDANCE — 21 total complaints
- HEARTLAND BIG COUNTRY — 19 total complaints
- HEARTLAND ROAD WARRIOR — 15 total complaints
- HEARTLAND LANDMARK — 12 total complaints
- HEARTLAND NORTH TRAIL — 11 total complaints