2011 HEARTLAND GRAYSTONE — Problems, Recalls & Safety Data
N/A
Safety Rating
4
Owner Complaints
1
Recall
0
Service Bulletins
0
Investigations
Overview of the 2011 HEARTLAND GRAYSTONE
The 2011 HEARTLAND GRAYSTONE has received a total of 4 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There has been 1 recall campaign affecting this vehicle, covering issues with EQUIPMENT. The most commonly reported problems involve the Tires (2 complaints), Structurebody (1 complaint), and Wheels (1 complaint).
Recalls for the 2011 HEARTLAND GRAYSTONE
NHTSA has recorded 1 recall for the 2011 HEARTLAND GRAYSTONE, potentially affecting up to 19,615 vehicles.
Recall 17V750000 — EQUIPMENT
| 19,615 vehicles affected
Defect: Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2010-2011 Elkridge, North Country, North Trail FW, 2011 Big Country, Bighorn, Caliber, Country Ridge, Cyclone, Edge, Focus, Graystone, Landmark, MPG, North Trail TT, Road Warrior, Sundance, Sundance TT, Sundance XLT FW, Sundance XLT TT, Trail Runner, 2018 Fuel TT, 2016-2018 Sundance XLT TT, and Torque TT recreational vehicles, equipped with certain Kidde...
Consequence: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy: Heartland will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Heartland customer service at 1-877-262-8032, or Kidde customer service toll free at 1-855-262-3540,...
View full details →Owner Complaints for the 2011 HEARTLAND GRAYSTONE
4 complaints have been filed with NHTSA for the 2011 HEARTLAND GRAYSTONE. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Tires | 2 | 0 | 0 | 0 | 0 |
| Structurebody | 1 | 0 | 0 | 0 | 0 |
| Wheels | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
POWERKING TOWMAX TIRE DISTRIBUTED BY DYNAMIC TIRE CORP BLEW OUT AND TORE UP THE PASSENGER SIDE OF THE 5VER. THE OTHER THREE TIRES WERE EXAMINED AT A TIRE SHOP AND FOUND TO BE DEFECTIVE ALSO, BROKEN BEADS. SENT BACK TO DYNAMIC FOR INSPECTION, OF COURSE THEY DETERMINED I WAS EITHER OVERLOADED OR THE TIRES WERE OVER OR UNDER INFLATED. I'M VERY CAREFUL REGARDING MY TIRES, I CHECK THEM BEFORE EACH TRIP AND EACH STOP. I MAKE SURE THEY ARE CORRECTLY INFLATED AND I'M NOT OVERLOADED. JUST POORLY MANUFACTURED TIRES AND I WOULD NOT RECOMMEND THEM TO BE PLACED ON ANY RV. SAFETY IS IMPORTANT AND THEY, DYNAMIC TIRE CORP, SHOULD STAND BEHIND THEIR PRODUCT. *TR
POWERKING TOWMAX TIRE DISTRIBUTED BY DYNAMIC TIRE CORP BLEW OUT AND TORE UP THE PASSENGER SIDE OF THE 5VER. THE OTHER THREE TIRES WERE EXAMINED AT A TIRE SHOP AND FOUND TO BE DEFECTIVE ALSO, BROKEN BEADS. SENT BACK TO DYNAMIC FOR INSPECTION, OF COURSE THEY DETERMINED I WAS EITHER OVERLOADED OR THE TIRES WERE OVER OR UNDER INFLATED. I'M VERY CAREFUL REGARDING MY TIRES, I CHECK THEM BEFORE EACH TRIP AND EACH STOP. I MAKE SURE THEY ARE CORRECTLY INFLATED AND I'M NOT OVERLOADED. JUST POORLY MANUFACTURED TIRES AND I WOULD NOT RECOMMEND THEM TO BE PLACED ON ANY RV. SAFETY IS IMPORTANT AND THEY, DYNAMIC TIRE CORP, SHOULD STAND BEHIND THEIR PRODUCT. *TR
TL* THE CONTACT OWNS A 2011 HEARTLAND GRAYSTONE RV. THE CONTACT STATED THAT HE NOTICED A WEAK AREA IN THE FRAME. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR ROUTINE MAINTENANCE WHERE THE DEALER CONFIRMED THAT THE FRAME WAS UNDER A MASSIVE AMOUNT OF STRESS AND WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 14,000.
Safety Rating for the 2011 HEARTLAND GRAYSTONE
NHTSA has not yet tested the 2011 HEARTLAND GRAYSTONE in its New Car Assessment Program.
Technical Service Bulletins for the 2011 HEARTLAND GRAYSTONE
No technical service bulletins have been reported for this vehicle.
NHTSA Investigations for the 2011 HEARTLAND GRAYSTONE
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the HEARTLAND GRAYSTONE
- 2011 HEARTLAND GRAYSTONE (current)
Other HEARTLAND Models
- HEARTLAND CYCLONE — 96 total complaints
- HEARTLAND BIGHORN — 30 total complaints
- HEARTLAND BIG HORN — 25 total complaints
- HEARTLAND MALLARD — 24 total complaints
- HEARTLAND SUNDANCE — 21 total complaints
- HEARTLAND BIG COUNTRY — 19 total complaints
- HEARTLAND ROAD WARRIOR — 15 total complaints
- HEARTLAND LANDMARK — 12 total complaints