NHTSA Complaint #10534128 — 2011 HEARTLAND GRAYSTONE STRUCTURE:BODY

Complaint Details

ODI Number	10534128
Vehicle	2011 HEARTLAND GRAYSTONE
Component	STRUCTURE:BODY
Date of Incident	July 10, 2013
Date Filed	August 7, 2013
Mileage	14,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AZ

Consumer Description

TL* THE CONTACT OWNS A 2011 HEARTLAND GRAYSTONE RV. THE CONTACT STATED THAT HE NOTICED A WEAK AREA IN THE FRAME. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR ROUTINE MAINTENANCE WHERE THE DEALER CONFIRMED THAT THE FRAME WAS UNDER A MASSIVE AMOUNT OF STRESS AND WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 14,000.

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