2021 HEARTLAND CYCLONE — Problems, Recalls & Safety Data
N/A
Safety Rating
3
Owner Complaints
3
Recalls
0
Service Bulletins
0
Investigations
Overview of the 2021 HEARTLAND CYCLONE
The 2021 HEARTLAND CYCLONE has received a total of 3 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 4 recall campaigns affecting this vehicle, covering issues with TIRES:TREAD/BELT, ELECTRICAL SYSTEM:WIRING, EQUIPMENT:RECREATIONAL VEHICLE/TRAILER. The most commonly reported problems involve the Electrical Systempropulsion Systemtraction Batterymanagement Systemenergy Control Module Bmsbecmsoftware (1 complaint), Suspensionmultiple Axle (1 complaint), and Tirestreadbelt (1 complaint).
Recalls for the 2021 HEARTLAND CYCLONE
NHTSA has recorded 4 recalls for the 2021 HEARTLAND CYCLONE, potentially affecting up to 6,964 vehicles.
Recall 22V018000 — TIRES:TREAD/BELT
| 2,363 vehicles affected
Defect: Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2021-2022 Cyclone, Fuel, Gravity, and Warrior vehicles equipped with certain Sailun tires, sizes ST235/80R16 and ST235/85R16. Due to a manufacturing issue, the tires may experience a belt separation.
Consequence: Belt separation could lead to loss of vehicle control, increasing the risk of a crash.
Remedy: Dealers will inspect the tire DOT codes, and replace the tires as necessary, free of charge. Owner notification letters were mailed March 7, 2022. Owners may contact Heartland customer service at 1-877-262-8032 or Sailun customer service at 1-844-281-9696.
View full details →Recall 21V849000 — ELECTRICAL SYSTEM:WIRING
| 1,783 vehicles affected
Defect: Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2020-2021 Heartland Cyclone and 2019-2021 Road Warrior Toy Hauler recreational trailers. The transfer switch wire securement lugs may have been improperly tightened during production, causing the wires to come loose.
Consequence: Loose wires can cause electrical arcing, increasing the risk of a fire.
Remedy: Dealers will inspect and tighten the securement lugs, free of charge. Owner notification letters were mailed December 16, 2021. Owners may contact Heartland customer service at 1-877-262-8032.
View full details →Recall 20V521000 — EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
| 1,409 vehicles affected
Defect: Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2019-2021 Cyclone and 2020-2021 Bighorn Traveler, and Elkridge recreational trailers. Due to insufficient bracing, the front landing legs may buckle and collapse while the trailer is parked.
Consequence: If the landing legs buckle, the trailer will drop unexpectedly, increasing the risk of property damage, personal injury or death.
Remedy: Heartland will notify owners, and dealers will install a jack bracket to reinforce the landing legs, free of charge. The recall began October 9, 2020. Owners may contact Heartland customer service at 1-877-262-8032.
View full details →Recall 20V521000 — STRUCTURE
| 1,409 vehicles affected
Defect: Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2019-2021 Cyclone and 2020-2021 Bighorn Traveler, and Elkridge recreational trailers. Due to insufficient bracing, the front landing legs may buckle and collapse while the trailer is parked.
Consequence: If the landing legs buckle, the trailer will drop unexpectedly, increasing the risk of property damage, personal injury or death.
Remedy: Heartland will notify owners, and dealers will install a jack bracket to reinforce the landing legs, free of charge. The recall began October 9, 2020. Owners may contact Heartland customer service at 1-877-262-8032.
View full details →Owner Complaints for the 2021 HEARTLAND CYCLONE
3 complaints have been filed with NHTSA for the 2021 HEARTLAND CYCLONE. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Electrical Systempropulsion Systemtraction Batterymanagement Systemenergy Control Module Bmsbecmsoftware | 1 | 0 | 1 | 0 | 0 |
| Suspensionmultiple Axle | 1 | 0 | 0 | 0 | 0 |
| Tirestreadbelt | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
We were driving north on [XXX] from Albuquerque to Aztec, NM driving between 65 and 70 mph. There was no debris in the road and the tire on the passenger rear axle blew out. The tread separation tore up the side skirt and trim. I checked the tire pressure on the other 5 tires and all were inflated to the recommended PSI. Navitrac N116 HD ST235/80R16 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2021 Heartland Cyclone. The contact stated that the RV was parked at a campground charging station when the contact noticed there was dark grey smoke coming from inside of the RV under the bar area in the vehicle. The contact unplugged the main power from the vehicle and removed the fireplace station where the smoke was coming from to see that the outlet plugs and outlet box connection were burnt. The contact had a technician at the site inspect the RV and diagnosed the failure as a faulty outlet box and needed to be replaced. The contact was concerned that the failure was caused due to water dripping from the sink next to the outlet box that caused the failure. The RV was not repaired. The manufacturer was made aware of the failure. The failure mileage was unknown.
The contact owns a 2021 Heartland Cyclone travel trailer. The contact stated that the two axles that support the weight of the trailer were bent. The axles only supported 14,000 pounds however, the trailer weighs 15,320 pounds, which caused the axles to bend. The travel trailer was taken to an independent mechanic and the axles were straightened. The manufacturer was made aware of the failure and informed the contact that they would send out replacement axles. The failure mileage was approximately 3,000.
Safety Rating for the 2021 HEARTLAND CYCLONE
NHTSA has not yet tested the 2021 HEARTLAND CYCLONE in its New Car Assessment Program.
Technical Service Bulletins for the 2021 HEARTLAND CYCLONE
No technical service bulletins have been reported for this vehicle.
NHTSA Investigations for the 2021 HEARTLAND CYCLONE
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the HEARTLAND CYCLONE
- 2016 HEARTLAND CYCLONE — 1 complaint
- 2017 HEARTLAND CYCLONE — 5 complaints
- 2018 HEARTLAND CYCLONE — 3 complaints
- 2019 HEARTLAND CYCLONE — 0 complaints
- 2020 HEARTLAND CYCLONE — 6 complaints
- 2021 HEARTLAND CYCLONE (current)
- 2022 HEARTLAND CYCLONE — 0 complaints
- 2024 HEARTLAND CYCLONE — 1 complaint
- 2025 HEARTLAND CYCLONE — 0 complaints
Other HEARTLAND Models
- HEARTLAND BIGHORN — 30 total complaints
- HEARTLAND BIG HORN — 25 total complaints
- HEARTLAND MALLARD — 24 total complaints
- HEARTLAND SUNDANCE — 21 total complaints
- HEARTLAND BIG COUNTRY — 19 total complaints
- HEARTLAND ROAD WARRIOR — 15 total complaints
- HEARTLAND LANDMARK — 12 total complaints
- HEARTLAND NORTH TRAIL — 11 total complaints