2012 HARLEY-DAVIDSON SOFTAIL — Problems, Recalls & Safety Data
N/A
Safety Rating
4
Owner Complaints
1
Recall
2
Service Bulletins
0
Investigations
Overview of the 2012 HARLEY-DAVIDSON SOFTAIL
The 2012 HARLEY-DAVIDSON SOFTAIL has received a total of 4 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There has been 1 recall campaign affecting this vehicle, covering issues with SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER. 2 technical service bulletins have been issued by Harley-Davidson Motor Company for this model year. The most commonly reported problems involve the Power Train (1 complaint), Power Trainclutch Assembly (1 complaint), and Service Brakes Hydraulicfoundation Componentsmaster Cylinder (1 complaint).
Recalls for the 2012 HARLEY-DAVIDSON SOFTAIL
NHTSA has recorded 1 recall for the 2012 HARLEY-DAVIDSON SOFTAIL, potentially affecting up to 19,015 vehicles.
Recall 14V794000 — SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
| 19,015 vehicles affected
Defect: Harley-Davidson Motor Company (Harley-Davidson) is recalling certain model year 2012 FXST103, FLSTC, FLSTC103, FLSTF, FLSTF103, FXDL, FXDWG, FXDWG103, FXDC, FXDB, FLSTN, FLSTN103, FLSTC103Shrine, FLSTFB, FLSTFB103, FXS, FXS103, FLS, FLS103, FLD, FLD103, FXDF, and FXDF103 Dyna and Softail motorcycles manufactured August 22, 2011, through February 24, 2012. In the affected motorcycles, the threads for the brake line banjo bolt in the...
Consequence: If the threads corrode, a sudden loss of brake fluid could result, causing a loss of the front brakes, and increasing the risk of a crash.
Remedy: Harley-Davidson will notify owners, and dealers will flush and inspect the front brake master cylinder and, if necessary, replace the master cylinder, free of charge. The recall is expected to begin on January 22, 2015. Owners may contact Harley-Davidson customer...
View full details →Owner Complaints for the 2012 HARLEY-DAVIDSON SOFTAIL
4 complaints have been filed with NHTSA for the 2012 HARLEY-DAVIDSON SOFTAIL. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Power Train | 1 | 0 | 0 | 0 | 0 |
| Power Trainclutch Assembly | 1 | 0 | 0 | 0 | 0 |
| Service Brakes Hydraulicfoundation Componentsmaster Cylinder | 1 | 0 | 0 | 0 | 0 |
| Wheels | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
UPON DECELERATION, A WOBBLE OCCURS IN THE REAR TIRE. THIS PROBLEM HAS OCCURRED 3 TIMES NOW. THE DEALERSHIP HAS GIVEN THE SAME ANSWER ALL THREE TIMES THAT THE REAR SPOKES HAVE BACKED LOOSE.
TL* THE CONTACT OWNS A 2012 HARLEY DAVIDSON SOFTAIL. WHILE DRIVING VARIOUS SPEEDS, THE CLUTCH FAILED. THE VEHICLE WAS TOWED TO A DEALER WHO DIAGNOSED THAT THE MASTER CYLINDER AND THE CLUTCH PLATES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO REPLACED THE MASTER CYLINDER AND THE CLUTCH PLATES, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,200.
TL* THE CONTACT OWNS A 2012 HARLEY DAVIDSON SOFTAIL. WHILE DRIVING VARIOUS SPEEDS, THE CLUTCH FAILED. THE VEHICLE WAS TOWED TO A DEALER WHO DIAGNOSED THAT THE MASTER CYLINDER AND THE CLUTCH PLATES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO REPLACED THE MASTER CYLINDER AND THE CLUTCH PLATES, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,200.
TL* THE CONTACT OWNS A 2012 HARLEY DAVIDSON FLS SLIM MOTORCYCLE. THE CONTACT STATED THAT THE CLUTCH CABLE WAS TOO LONG FOR THE MOTORCYCLE AND ROUTED IMPROPERLY. THE CONTACT ADDED AN ACCESSORY WINDSHIELD, WHICH PUSHED THE CABLE TO THE BOTTOM OF THE FENDER. THE CONTACT WAS CONCERNED THAT THE CABLE WOULD BECOME CAUGHT IN IT. THE VEHICLE WAS TAKEN TO THE DEALER, WHO STATED THAT THE LENGTH AND ROUTING OF THE CABLE WAS HOW IT WAS DESIGNED. THE PROBLEM WAS REPORTED TO THE MANUFACTURER. THE FAILURE MILEAGE WAS 2. THE CURRENT MILEAGE WAS 4,200.
Safety Rating for the 2012 HARLEY-DAVIDSON SOFTAIL
NHTSA has not yet tested the 2012 HARLEY-DAVIDSON SOFTAIL in its New Car Assessment Program.
Technical Service Bulletins for the 2012 HARLEY-DAVIDSON SOFTAIL
Harley-Davidson Motor Company has issued 2 technical service bulletins (TSBs) for the 2012 HARLEY-DAVIDSON SOFTAIL. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
SB-M-1374 — FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP
HARLEY DAVIDSON: FUEL PUMP WERE FOUND TO NOT HAVE PROBLEMS WITH STARING OR DRIVABILITY ISSUES, AFTER BEING RETURNED TO MANUFACTURER AND DIAGNOSIS DURING PDI. MODEL 2013-14 SOFTAIL. *PE
SB-M-1374 — FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
HARLEY DAVIDSON: FUEL PUMP WERE FOUND TO NOT HAVE PROBLEMS WITH STARING OR DRIVABILITY ISSUES, AFTER BEING RETURNED TO MANUFACTURER AND DIAGNOSIS DURING PDI. MODEL 2013-14 SOFTAIL. *PE
NHTSA Investigations for the 2012 HARLEY-DAVIDSON SOFTAIL
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the HARLEY-DAVIDSON SOFTAIL
- 2007 HARLEY-DAVIDSON SOFTAIL — 3 complaints
- 2008 HARLEY-DAVIDSON SOFTAIL — 2 complaints
- 2010 HARLEY-DAVIDSON SOFTAIL — 1 complaint
- 2011 HARLEY-DAVIDSON SOFTAIL — 3 complaints
- 2012 HARLEY-DAVIDSON SOFTAIL (current)
- 2013 HARLEY-DAVIDSON SOFTAIL — 1 complaint
Other HARLEY-DAVIDSON Models
- HARLEY-DAVIDSON FLHTCU — 331 total complaints
- HARLEY-DAVIDSON FLHX — 233 total complaints
- HARLEY-DAVIDSON FLHTK — 209 total complaints
- HARLEY-DAVIDSON FLHTC — 130 total complaints
- HARLEY-DAVIDSON HARLEY DAVIDSON — 129 total complaints
- HARLEY-DAVIDSON FLHTCUI — 127 total complaints
- HARLEY-DAVIDSON XG750 — 123 total complaints
- HARLEY-DAVIDSON FLHTCUTG — 107 total complaints