2004 HARLEY-DAVIDSON SOFTAIL — Problems, Recalls & Safety Data
N/A
Safety Rating
4
Owner Complaints
1
Recall
0
Service Bulletins
0
Investigations
Overview of the 2004 HARLEY-DAVIDSON SOFTAIL
The 2004 HARLEY-DAVIDSON SOFTAIL has received a total of 4 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There has been 1 recall campaign affecting this vehicle, covering issues with FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY. The most commonly reported problems involve the Engine And Engine Cooling (1 complaint), Suspensionfront (1 complaint), and Unknown Or Other (1 complaint).
Recalls for the 2004 HARLEY-DAVIDSON SOFTAIL
NHTSA has recorded 1 recall for the 2004 HARLEY-DAVIDSON SOFTAIL, potentially affecting up to 2,828 vehicles.
Recall 04V465000 — FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
| 2,828 vehicles affected
Defect: ON CERTAIN MOTORCYCLES, A CONDITION OCCURS THAT COULD ALLOW PRESSURE TO BUILD UP IN THE FUEL TANK. ON FUEL INJECTED VEHICLES, THIS CONDITION COULD CAUSE FUEL TO SPRAY OUT UNEXPECTEDLY WHEN THE FUEL CAP IS REMOVED. ON CARBURETED VEHICLES, EXCESSIVE FUEL COULD BE TRANSFERRED TO THE CARBURETOR, WHICH WOULD EVENTUALLY ALLOW FUEL TO DRIP FROM THE AIR CLEANER.
Consequence: THESE SITUATIONS COULD CAUSE SERIOUS PERSONAL INJURY OR CREATE A FIRE HAZARD FOR PERSONS OR PROPERTY ON OR NEAR THE MOTORCYCLE.
Remedy: DEALERS WILL TEST EACH CANISTER FOR BLOCKAGE, THEN REPLACE AS NECESSARY. THE RECALL BEGAN NOVEMBER 4, 2004. OWNERS SHOULD CONTACT HARLEY-DAVIDSON AT 1-414-343-4056.
View full details →Owner Complaints for the 2004 HARLEY-DAVIDSON SOFTAIL
4 complaints have been filed with NHTSA for the 2004 HARLEY-DAVIDSON SOFTAIL. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Engine And Engine Cooling | 1 | 0 | 0 | 0 | 0 |
| Suspensionfront | 1 | 0 | 0 | 0 | 0 |
| Unknown Or Other | 1 | 0 | 0 | 0 | 0 |
| Wheels | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
THIS IS A FAILURE OF THE ELECTRONIC SECURITY SYSTEM ON A 2004 HD HERITAGE MOTORCYCLE. WE NOTICED AN ELECTRONIC FAILURE SEVERAL TIMES AND OVER THE COURSE OF ONE YEAR FOUND THAT IT OCCURRED ONLY AND CONSISTENTLY EVERY TIME WE PARKED IN THE IMMEDIATE VICINITY OF OVERHEAD HIGH TENSION LINES. WHILE ONLY AN INCONVENIENCE TO US, PERHAPS THIS WILL HELP IN THE TOYOTA INVESTIGATION.
AFTER 500 MILES, WOBBLE WAS DISCOVERED IN HANDLEBARS BETWEEN 38 TO 42 MILES PER HOUR. TAKEN TO DEALER WAS TOLD IT WAS TRAIT ON MODEL. CALLED HARLEY, THEY TOLD ME TO TAKE IT TO ANOTHER DEALER OF MY CHOICE. TOOK BACK TO DEALER WHERE PURCHASE WAS MADE. THEY ADJUSTED STEERING HEAD BEARINGS. PROBLEM SOLVE. AFTER ANOTHER 500 MILES, SAME SITUATION OCCURRED. WOBBLE IN FRONT END BETWEEN 38 TO 42 MILES PER HOURS. TOOK BIKE BACK TO DEALER, ADJUSTED STEERING HEAD BEARINGS AND GREASED FRONT END. PROBLEM SOLVED. AFTER 1,000 MILES, WOBBLE COME BACK IN HANDLER BARS BETWEEN, 38 TO 42 MILES PER HOUR. TOOK BACK TO THE DEALER. DEALER SAID THERE WAS NOTHING WRONG WITH BIKE. THAT WAS THE TRAIT OF HERITAGE SOFTAIL. THEY RODE A NEW BIKE AND IT DONE THE SAME THING. THE BIKE IS SAFE TO RIDE AND THERE IS NOTHING WRONG WITH IT. CALLED HARLEY AND THEY SAID THE DEALER SAID THERE WAS NOTHING WRONG WITH THE BIKE. I TOLD HARLEY THEY HAD FIXED THE BIKE ON TWO PREVIOUS ATTEMPTS. HARLEY SAID SOMEONE WOULD CALL ME BACK WITHIN 30 MINUTES. I CALLED GENERAL MANAGER AT THE DEALERSHIP AND HE SAID THAT HE WOULD DO EVERYTHING POSSIBLE TO FIX THE BIKE. THIS IS THE FOURTH ATTEMPT TO CORRECT THE WOBBLE IN THE FRONT END.
VEHICLE STALLED INTERMITTENTLY. DEALER STATED THE VEHICLE NEEDED NEW PIPES, AIR BREATHER AND CARBURETOR.*AK
WHILE DRIVING AT HIGH SPEEDS VEHICLE SHOOK, CAUSING CONSUMER TO SLOW DOWN. CONSUMER CONTACTED DEALERSHIP ABOUT THIS ISSUE, HOWEVER, THE PROBLEM RECURRED. *AK THE BIKES WHEELS WERE UNSTABLE. THE SOLID WHEELS CAUGHT WIND VORTICIES WHICH CAUSED THE VEHICLE TO BE UNSTABLE. THE DEALER REFUSE TO CHANGE THE WHEELS. *NM
Safety Rating for the 2004 HARLEY-DAVIDSON SOFTAIL
NHTSA has not yet tested the 2004 HARLEY-DAVIDSON SOFTAIL in its New Car Assessment Program.
Technical Service Bulletins for the 2004 HARLEY-DAVIDSON SOFTAIL
No technical service bulletins have been reported for this vehicle.
NHTSA Investigations for the 2004 HARLEY-DAVIDSON SOFTAIL
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the HARLEY-DAVIDSON SOFTAIL
- 1999 HARLEY-DAVIDSON SOFTAIL — 0 complaints
- 2000 HARLEY-DAVIDSON SOFTAIL — 7 complaints
- 2001 HARLEY-DAVIDSON SOFTAIL — 2 complaints
- 2002 HARLEY-DAVIDSON SOFTAIL — 5 complaints
- 2003 HARLEY-DAVIDSON SOFTAIL — 8 complaints
- 2004 HARLEY-DAVIDSON SOFTAIL (current)
- 2005 HARLEY-DAVIDSON SOFTAIL — 4 complaints
- 2007 HARLEY-DAVIDSON SOFTAIL — 3 complaints
- 2008 HARLEY-DAVIDSON SOFTAIL — 2 complaints
Other HARLEY-DAVIDSON Models
- HARLEY-DAVIDSON FLHTCU — 331 total complaints
- HARLEY-DAVIDSON FLHX — 233 total complaints
- HARLEY-DAVIDSON FLHTK — 209 total complaints
- HARLEY-DAVIDSON FLHTC — 130 total complaints
- HARLEY-DAVIDSON HARLEY DAVIDSON — 129 total complaints
- HARLEY-DAVIDSON FLHTCUI — 127 total complaints
- HARLEY-DAVIDSON XG750 — 123 total complaints
- HARLEY-DAVIDSON FLHTCUTG — 107 total complaints