2002 HARLEY-DAVIDSON SOFTAIL — Problems, Recalls & Safety Data
N/A
Safety Rating
5
Owner Complaints
0
Recalls
0
Service Bulletins
0
Investigations
Overview of the 2002 HARLEY-DAVIDSON SOFTAIL
The 2002 HARLEY-DAVIDSON SOFTAIL has received a total of 5 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). The most commonly reported problems involve the Engine And Engine Coolingengine (1 complaint), Fuel System Gasolinestoragetank Assembly (1 complaint), and Power Trainclutch Assembly (1 complaint).
Recalls for the 2002 HARLEY-DAVIDSON SOFTAIL
There are no recalls on file with NHTSA for the 2002 HARLEY-DAVIDSON SOFTAIL. No Active Recalls
Owner Complaints for the 2002 HARLEY-DAVIDSON SOFTAIL
5 complaints have been filed with NHTSA for the 2002 HARLEY-DAVIDSON SOFTAIL. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Engine And Engine Coolingengine | 1 | 0 | 0 | 0 | 0 |
| Fuel System Gasolinestoragetank Assembly | 1 | 0 | 0 | 0 | 0 |
| Power Trainclutch Assembly | 1 | 0 | 0 | 0 | 0 |
| Vehicle Speed Control | 1 | 0 | 0 | 0 | 0 |
| Wheels | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
DT: THE CONTACT OWNED A 2002 HARLEY DAVIDSON SOFTAIL FXSTS. THE CONTACT WAS COMPLAINING ABOUT A FUEL SYSTEM PROBLEM. HE PURCHASED THE MOTORCYCLE BRAND NEW AND IN THE WINTER THE GAS TANK RUSTED IN LESS THAN THREE YEARS. . HARLEY DAVIDSON PUT A LINER INSIDE THE GAS TANK TO PREVENT IT FROM RUSTING AND IT DID NOT WORK. THE ACTUALLY LINER WAS PEELING AND COMING OFF INSIDE THE TANK. IF IT GOT THROUGH THE FUEL FILTER INTO THE CARBURETOR IT WOULD CAUSE THE MOTORCYCLE TO STALL. THE DEALERSHIP WOULD HAVE TO REPLACE THE FUEL TANK. CONSUMER CONTACTED HARLEY DAVIDSON CUSTOMER SERVICE. SEVERAL TIMES. THEY SUGGESTED THAT CONSUMER KEEP MORE GAS IN THE GAS TANK IN THE WINTER. CONSUMER MAINTAINED THAT HE KEPT THE MOTORCYCLE IN LIVING ROOM IN THE WINTER AND THERE WAS NO REASON FOR THIS PROBLEM. ALSO, COSTUMER SERVICE SUGGESTED THAT CONSUMER CHANGE THE FUEL TANK, AND CALL INSURANCE COMPANY TO GET THEM TO PURCHASE A NEW FUEL TANK. HE HAS ONLY SPOKEN TO ONE PERSON AT CUSTOMER SERVICE AND THEY WOULD NOT LET HIM SPEAK TO ANYONE ELSE. HE FIRST STARTED NOTICING THE RUST INSIDE THE TANK IN MARCH OF 2005. THE MOTORCYCLE STALLED THREE TIMES. HE HAD THE MOTORCYCLE TOWED TO THE DEALER, AND THEY CLEANED THE CARBURETOR, AND THEY TOLD HIM THIS WOULD HAPPEN AGAIN. EVERY 2500 MILES CONSUMER TOOK THE MOTORCYCLE TO DEALER FOR A TUNE UP. *AK
WHEN ACCELERATING THE MOTORCYCLE WILL NOT MOVE. WHEN CONSUMER OPENS THE THROTTLE COMPLETELY, MOTORCYCLE THEN LURCHES FORWARD, POSING A SAFETY HAZARD TO THE RIDER AND OTHER VEHICLES/PEDESTRIANS.*AK
THE SPOKES ARE CORRODING AND TURNING BLACK AFTER ONLY TWO WEEKS OF OWNERSHIP. THE DEALER HAS BEEN CONTACTED. PH (MODEL/STANDARD FXSTI) SCC
THE MOTORCYCLE OVERHEATED EXCESSIVELY, WHICH WAS CAUSED BY THE OIL TANK BEING LOCATED DIRECTLY UNDER SEAT.TS ALSO THE CLUTCH WAS READJUSTED.*JB
THE MOTORCYCLE OVERHEATED EXCESSIVELY, WHICH WAS CAUSED BY THE OIL TANK BEING LOCATED DIRECTLY UNDER SEAT.TS ALSO THE CLUTCH WAS READJUSTED.*JB
Safety Rating for the 2002 HARLEY-DAVIDSON SOFTAIL
NHTSA has not yet tested the 2002 HARLEY-DAVIDSON SOFTAIL in its New Car Assessment Program.
Technical Service Bulletins for the 2002 HARLEY-DAVIDSON SOFTAIL
No technical service bulletins have been reported for this vehicle.
NHTSA Investigations for the 2002 HARLEY-DAVIDSON SOFTAIL
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the HARLEY-DAVIDSON SOFTAIL
- 1997 HARLEY-DAVIDSON SOFTAIL — 1 complaint
- 1998 HARLEY-DAVIDSON SOFTAIL — 3 complaints
- 1999 HARLEY-DAVIDSON SOFTAIL — 0 complaints
- 2000 HARLEY-DAVIDSON SOFTAIL — 7 complaints
- 2001 HARLEY-DAVIDSON SOFTAIL — 2 complaints
- 2002 HARLEY-DAVIDSON SOFTAIL (current)
- 2003 HARLEY-DAVIDSON SOFTAIL — 8 complaints
- 2004 HARLEY-DAVIDSON SOFTAIL — 4 complaints
- 2005 HARLEY-DAVIDSON SOFTAIL — 4 complaints
- 2007 HARLEY-DAVIDSON SOFTAIL — 3 complaints
Other HARLEY-DAVIDSON Models
- HARLEY-DAVIDSON FLHTCU — 331 total complaints
- HARLEY-DAVIDSON FLHX — 233 total complaints
- HARLEY-DAVIDSON FLHTK — 209 total complaints
- HARLEY-DAVIDSON FLHTC — 130 total complaints
- HARLEY-DAVIDSON HARLEY DAVIDSON — 129 total complaints
- HARLEY-DAVIDSON FLHTCUI — 127 total complaints
- HARLEY-DAVIDSON XG750 — 123 total complaints
- HARLEY-DAVIDSON FLHTCUTG — 107 total complaints