2015 GRAND DESIGN REFLECTION — Problems, Recalls & Safety Data

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N/A

Safety Rating

17

Owner Complaints

1 Fire

4

Recalls

ACTIVE RECALL

0

Service Bulletins

0

Investigations

Overview of the 2015 GRAND DESIGN REFLECTION

The 2015 GRAND DESIGN REFLECTION has received a total of 17 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 5 recall campaigns affecting this vehicle, covering issues with EQUIPMENT:APPLIANCE:REFRIGERATOR, EQUIPMENT:OTHER:LABELS. The most commonly reported problems involve the Service Brakes (10 complaints), Suspension (3 complaints), and Unknown Or Other (2 complaints).

Recalls for the 2015 GRAND DESIGN REFLECTION

NHTSA has recorded 5 recalls for the 2015 GRAND DESIGN REFLECTION, potentially affecting up to 47,491 vehicles.

Recall 22V038000 — EQUIPMENT:APPLIANCE:REFRIGERATOR

| 43,421 vehicles affected

Defect: Grand Design RV, LLC (Grand Design) is recalling certain 2013-2021 Momentum, Solitude, and Reflection recreational vehicles. A 110-volt wire in the refrigerator cabinet may be improperly secured, which could result in the wire contacting the refrigerator cooling unit, causing an electrical arc.

Consequence: An electrical arc increases the risk of a fire.

Remedy: Dealers will inspect and replace any damaged wiring, and properly secure the wires, free of charge. Owner notification letters were mailed on February 21, 2022. Owners may contact Grand Design customer service at 1-574-825-9679. Grand Design's number for this recall...

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Recall 16V717000 — EQUIPMENT:OTHER:LABELS

| 480 vehicles affected

Defect: Grand Design RV, LLC (Grand Design) is recalling certain model year 2015-2017 Reflection recreational trailers, model 357BHS and 367BHS, manufactured November 12, 2014, to September 22, 2016. The affected vehicles have an incorrect Gross Axle Weight Rating (GAWR) on the Federal Certification Label, stating a GAWR of 7,000 lbs when the actual GAWR is 6,400 lbs. As such, these vehicles...

Consequence: If the operator loads the vehicle to the GAWR on the label, it can cause a loss of vehicle control, increasing the risk of a crash.

Remedy: Grand Design will notify owners, and dealers will install a corrected Federal Certification Label, free of charge. Owners will also have the option to replace the Certification Label themselves, free of charge. The recall began on October 28, 2016. Owners...

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Recall 15V518000 — EQUIPMENT:OTHER:LABELS

| 1,721 vehicles affected

Defect: Grand Design RV, LLC (Grand Design) is recalling certain model year 2014-2016 Reflection fifth-wheel trailers manufactured September 5, 2013, to June 30, 2015. The affected vehicles may have been manufactured with axles rated to 5200 lbs. instead of 6000 lbs. as designed and as listed on the Certification Label. As such, these vehicles fail to comply with the requirements of...

Consequence: The inaccurate label may result in users overloading their trailer, resulting in axle or tire failure and increasing the risk of a crash.

Remedy: Grand Design will notify owners, and dealers will inspect the trailers and will replace any axle that is only rated to 5200 lbs. with an axle rated to 6000 lbs., free of charge. The recall began on September 10, 2015....

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Recall 15V518000 — SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY

| 1,721 vehicles affected

Defect: Grand Design RV, LLC (Grand Design) is recalling certain model year 2014-2016 Reflection fifth-wheel trailers manufactured September 5, 2013, to June 30, 2015. The affected vehicles may have been manufactured with axles rated to 5200 lbs. instead of 6000 lbs. as designed and as listed on the Certification Label. As such, these vehicles fail to comply with the requirements of...

Consequence: The inaccurate label may result in users overloading their trailer, resulting in axle or tire failure and increasing the risk of a crash.

Remedy: Grand Design will notify owners, and dealers will inspect the trailers and will replace any axle that is only rated to 5200 lbs. with an axle rated to 6000 lbs., free of charge. The recall began on September 10, 2015....

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Recall 15V212000 — SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY

| 148 vehicles affected

Defect: Grand Design RV, LLC (Grand Design) is recalling certain model year 2015-2016 Reflection 303RLS, 308BHTS and 313RLTS, model 2016 Solitude 375RE trailers manufactured March 12, 2015, to April 6, 2015. In the affected trailers, the studs that are used to attach the wheels to the axle hubs may break.

Consequence: If the wheel studs break, the wheel could detach from the vehicle, increasing the risk of a crash.

Remedy: Grand Design has notified owners, and dealers will replace any affected wheel hub, free of charge. The recall began on April 14, 2015. Owners may contact Grand Design customer service at 1-574-825-9679. Grand Design's number for this recall is 910003.

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Owner Complaints for the 2015 GRAND DESIGN REFLECTION

17 complaints have been filed with NHTSA for the 2015 GRAND DESIGN REFLECTION. Below is a breakdown by vehicle component.

Most Recent Complaints

#11128407 | SUSPENSION | | 12,000 miles
I PURCHASED THIS RV NEW. I LOST A WHEEL BEARING BECAUSE OF A BAD WHEEL HUB. I WAS ABLE TO REPAIR THE AXLE ENOUGH TO STILL USE. IN 2017 ON MY WAY TO ARIZONA I LOST THIS SAME WHEEL BEARING AGAIN AND WAS ABLE TO REPAIR IT ONCE AGAIN TO CONTINUE MY TRIP. AFTER RETURNING HOME LAST SPRING I DECIDED TO REPLACE THIS AXLE. UPON REMOVING THE AXLE I DISCOVERED THAT THE AXLES ON THIS RV ARE 4400# AXLES. MY PAPERWORK ON THIS RV SHOWS THAT IT IS SUPPOSED TO HAVE 5200# AXLES. WONDERING WHY THIS IS SO.
#11110034 | WHEELS | | 12,000 miles
GRAAND DESIGN USES LIONSHEAD ALUMINUM 5 SPOKE WHEELS ON REFLECTION MODELS. THE WHEELS CRACK. I KNOW OF 3 CASES BESIDES MINE WHERE THE WHEELS HAVE CRACKED, AT SOME POINT SOMEONE IS GOING TO LOSE A WHEEL AND KILL SOMEONE. SEE HERE. HTTPS://WWW.FACEBOOK.COM/GROUPS/147999938972932/PERMALINK/465702340536022/
#11022362 | UNKNOWN OR OTHER | | N/A miles
THE STRAP THAT HOLDS THE ELECTRICAL LINE AND THE PROPANE LINE UNDER THE KITCHEN SIDE OUT BROKE AND THE PROPANE LINE RUBBED ON THE TIRE WHILE TRAVELING ON AN INTERSTATE CAUSING THE LINE TO CUT IN HALF AND PROPANE LEAKED OUT.
#11003193 | SERVICE BRAKES | | 6,400 miles
ALL 4 ELECTRIC DRUM BRAKES ON THE REFLECTION FIFTH WHEEL CAMPER TRAILER WERE CONTAMINATED WITH GREASE FROM THE AXLES. AFTER CHECKING BRAKES BECAUSE OF POOR TRAILER BRAKING WHILE TOWING THE FIFTH WHEEL TRAIL, I FOUND THAT ALL 4 BRAKE'S SHOES WERE BARELY WORN AFTER 2 YEARS OF USE. THE BRAKE SHOES HAD GREASE ON THEM AS WELL AS THE ELECTRIC MAGNET THAT ACTIVATES THE BRAKES. THE GREASE CONTAMINATION CAUSED FAULTY OPERATION OF THE BRAKES. NUMEROUS OTHER PEOPLE HAVE BEEN EXPERIENCING THE SAME PROBLEM. THE MANUFACTURER LIPPERT HAS SUPPOSEDLY AFTER SEVERAL YEARS MADE SOME CHANGES, BUT STILL BRAND NEW CAMPER TRAILER ARE BEING FOUND WITH BRAKE GREASE CONTAMINATION.
#10955358 | SERVICE BRAKES | | 2,000 miles
BRAKES WERE CONTAMINATED WITH WHEEL BEARING GREASE, EITHER DAMAGED/FAULTY REAR WHEEL BEARING SEAL OR/AND SUBSTANDARD GREASE THAT LIQUEFIES. THE CAVITY IN THE HUB IS FILLED TO MAXIMUM CAPACITY WITH GREASE WHICH IS UNNECESSARY WHICH IS ANOTHER CONTRIBUTING FACTORY. THIS IS NOT AN ISOLATED INCIDENT AND HAS BEEN AN ISSUE FOR AT LEAST 6 YEARS. SUSPENSION ITEMS ARE PROVIDED BY LIPPERT (LCI). MY 2011 HEARTLAND SUNDANCE 5TH WHEEL HAD THE SAME ISSUE. GREASE ON THESE BRAKES MAKES IT NEARLY NON FUNCTIONING AND A HUGE SAFETY ISSUE.

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Safety Rating for the 2015 GRAND DESIGN REFLECTION

NHTSA has not yet tested the 2015 GRAND DESIGN REFLECTION in its New Car Assessment Program.

Technical Service Bulletins for the 2015 GRAND DESIGN REFLECTION

No technical service bulletins have been reported for this vehicle.

NHTSA Investigations for the 2015 GRAND DESIGN REFLECTION

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the GRAND DESIGN REFLECTION

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Other GRAND DESIGN Models

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