2014 GMC TERRAIN Steering Problems

The contact owns a 2014 GMC Terrain. The contact stated while at a complete stop at a red light, the doors were making locking and unlocking sounds. The contact stated upon depressing the accelerator pedal to resume driving, the vehicle failed to exceed 25 MPH. The messages "Service Stabili-trak" and "Service Power Steering" were displayed, and the check engine warning light was illuminated. The contact was able to drive to the residence. The vehicle was towed to the dealer, where it was being diagnosed. The vehicle was not yet diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 159,500.

CAR STALLS WHEN MAKING A RIGHT TURN. I STARTED MY CAR AND TRIED TO TURN RIGHT AND CONTINUOUSLY STALLED UNTIL MY CAR WAS DONE TURNING.

MY CAR COMPLETELY SHUT DOWN WHILE TURNING A CORNER (POWERED OFF). I ALMOST HIT A TREE BECAUSE I WAS UNABLE TO TURN THE STEERING WHEEL. ONCE I APPLIED THE BRAKE AND PUT IT INTO PARK, I WAS ABLE TO RESTART IT WITH NO APPARENT ISSUE.

TL* THE CONTACT OWNED A 2014 GMC TERRAIN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH AND MAKING A RIGHT TURN, THE STEERING WHEEL SEIZED. AS A RESULT, THE CONTACT CRASHED INTO ANOTHER VEHICLE THAT WAS A STOP SIGN. IT WAS UNKNOWN IF A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES SUSTAINED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 14,248.

WHEN DRIVING AT VERY LOW SPEED THERE IS A CREAKING SOUND WHICH SEEMS TO BE COMING FROM THE FRONT SIDE ON THE BOTTOM. GMC HAS A SERVICE BULLETIN #PI1314:CREAK/POPTYPE NOISE FROM RIGHT FRONT OF VEHICLE DURING LOW SPEED MANEUVERS-(SEPT.17,2014). THE FIX INVOLVES RIPPING UP CARPET AND CUTTING A HOLE APPROX. 1 FT. SQUARE IN FRONT WALL OF INTERIOR. THE SEAT HAS TO BE REMOVED . THE BLOWER MOTOR HAS TO BE REMOVED. THE RIGHT SIDE FRONT CONSOLE TRIM PLATE AND BODY HINGE TRIM PANEL, THEN CUTTING A HUGE HOLE IN THE WALL. I HAD A 2011 TERRAIN, WHICH I PURCHASED NEW AND I NEVER EXPERIENCED THIS PROBLEM. THE NOISE IS UNACCEPTABLE FOR A BRAND NEW VEHICLE. *TR